Comments
Author: Ms Meera Nautiyal
You attached the e-ticket which confirms that the Air India air carrier (and operaor of iBibo) had recognized you as the passenger for 14MY2018 Air India 174 flight.
But there is no prove that you had paid for the transprtation of your pet.
The Air India requeres to have ticket for the pet, which is not seen here.
Where is a ticket for the pet?
If you had not paid ticket for the transportation of pet, the air carrier had no duty to transport the pet without the ticket.
It looks that you refused to present the pet before the counter for the checkin procedure for Air India 174 flight on 14 May 2018. It is a kind af the deception.
Such complant has no grounds.
So show the coy of ticket (or the ar carrier miscelenious document) for the trasnportation of the pet.
Moreover, nobody has a duty to provide legal consulting service free of charge in order to help to the author to get 17000 rupees
The rest is explained.
You attached the e-ticket which confirms that the Air India air carrier (and operaor of iBibo) had recognized you as the passenger for 14MY2018 Air India 174 flight.
But there is no prove that you had paid for the transprtation of your pet.
The Air India requeres to have ticket for the pet, which is not seen here.
Where is a ticket for the pet?
If you had not paid ticket for the transportation of pet, the air carrier had no duty to transport the pet without the ticket.
It looks that you refused to present the pet before the counter for the checkin procedure for Air India 174 flight on 14 May 2018. It is a kind af the deception.
Such complant has no grounds.
So show the coy of ticket (or the ar carrier miscelenious document) for the trasnportation of the pet.
Moreover, nobody has a duty to provide legal consulting service free of charge in order to help to the author to get 17000 rupees
The rest is explained.
1. You afraid to tell that you are not happy with free services?
It is the best service for some cattegories/
2. If you, suppose, managed staff of 1000+ and I was managing 120 heads, our chances to advise are equal.
3. You tell "stop" me to give free advises. You can take the rest of profits today.
It is the best service for some cattegories/
2. If you, suppose, managed staff of 1000+ and I was managing 120 heads, our chances to advise are equal.
3. You tell "stop" me to give free advises. You can take the rest of profits today.
supervisor's reply, Jan 25, 2019
currently I stay in isolated place. There are no banks. If you can advise a bank in Kuwait or in Israel, I ll follow your advise .
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
5127
Pending
0
Resolved
1769
+91 12 4674 9000 [CEO]
+91 92 1302 5552 [Goibibo]
5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
- name of passenger,
- e-ticket
- e-ticket / receipt for the pet
- boarding passes, which show flight number and date+time
- prove of loss (examle, you have bought an item in addition), if you have it.
- place / time / airport where the incident had happned
- what was the exact falt of the air carrier.
If you need the compensation of 17000+ rupees,
you need to submit the correct complaint with the exact requesites,
desription of the facts,
attched documents of loss, if you have it and the exact request (I want 17000 ruppes due to ...).
The air carrier has 15 days for the decsicion on the compenstion or for its refusal
following the receipt of the correct complaint.
Note, it is usless to request the same subject matter more than 2 times from the same service provider.
All disputes in 15 days following the correct complaint receipt are subject of the examination by Indian court.
The expected expences for legal assitance can be:
- government fees [ from 2500 rupees ],
- legal fees for assistance of a lawyer or of legal professional [from 10000 rupees for your case, if in India]
The court shall award the proved losses, moral compensation, paid fees by the final decsion.
I am not associated with the above air carrier / government.
Regards,
Sr manager for ICAO irregulations matters
Aryan enginners ltd
email for request with documents:
aryan {at} vivaldi.net, where {at}=@
Goibibo customer care service is not reachable at all. I always reach IVR.
Could never connect to any of the customer care executives.
I did google a lot and then I could find this portal.
Regards
Meera Nautiyal