Verified Support
Mar 28, 2019
Ibibo Group / Goibibo Customer Care's response Dear Sammohini Khurana,
Greetings from Goibibo.com
We are sorry to read about the issue.
Please accept our sincere apologies for the inconvenience caused.
We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to.
We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident.
Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP:
Within India:[protected] /[protected], Calling From Abroad: +91-[protected].
You may connect with Goibibo ASAP to assist you further.
Assuring you best of our services.
Regards,
Team Goibibo
Verified Support
Apr 01, 2019
Ibibo Group / Goibibo Customer Care's response Dear Sammohini Khurana,
Greetings from Goibibo.com
We are resolving this case, as we have not heard from you after the details requested.
Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP:
Within India:[protected] /[protected], Calling From Abroad: +91-[protected].
You may connect with Goibibo ASAP to assist you further.
Assuring you best of our services.
Regards,
Team Goibibo
Google ID CICAgKCyhcfzIA
To: [protected]@icici
payment has been done but booking cancelled and payment not refunded. Neither this booking show in your Apps. And nor anyone replying on 24x7 helpdesk.