Ibibo Group / Goibibo — flight missed due to previous flight delay and nobody helped

Yogesh Horizonte

from Mumbai, Maharashtra

Apr 24, 2019

Address: Pune, Maharashtra

1. I was traveling to kuala lumpur from pune via chennai and trichy on 20th.
2. My first flight pune to chennai spicejet sg929, pnr:ifmg3u, which was delayed by 1hr and 50min
3. Then from chennai to trichy airindia ai9555, pnr:yymqh which was delayed by almost 8hrs due to which my next flight from trichy to kuala lumpur was missed, which was scheduled on 9:25am flight no: ak24, pnr: uqc87p.
4. I tried customer care but nobody was helping me and they were saying we cant help you.
5. I am expecting urgent reply from you and want full refund of the flight as i had was stuck at chennai. Otherwise i am filing a legal complain against you in consumer forum.

Thank you.

Regards
Yogesh jagdish patil
Mail: patil. Yogesh. [protected]@gmail.com

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Comments

supervisor

Apr 24, 2019

This is a first public complaint against the travel agent in 2019, which looks good,
related to the "refund" due to the delay of the flight for almoast 8 hours.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd,
UK Company Number 10997305
for request with documents, use electronic address
aryan @ vivaldi.net
[remove spaces in address field]

supervisor

Apr 24, 2019

"looks good": it does does not mean perfect related to the aquered and lost rights of the passenger.