[Resolved] Ibibo Group / Goibibo — international ticket

[Resolved] Ibibo Group / Goibibo — international ticket

V vivekvw from Bengaluru, Karnataka Dec 11, 2018

I had booked a ticket from sfo to blr, and expected a single ticket and through check in from sfo to blr, since it was for a minor travelling alone... But ibibo issued a separate ticket from sfo to sin through united and sin to blr on indigo. Now a minor child has to do immigration in sin and re-checkin to blr... Hopeless situation... On top there needs a visa at sin as its not transfer anymore... Feel like sue the company for such a careless ticketing Was this information helpful? No (0) Yes (0)
Feb 10, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 02, 2019 Ibibo Group / Goibibo Customer Care's response Dear vivekvw Greetings from Goibibo.com We were looking into your concern but have found that a few important details are missing. Please provide us with the following details: - • Booking id. • Correct Email address or number entered at the time of booking. We await your response to get the matter checked at our end. Regards, Team Goibibo.
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Comments

supervisor

Dec 12, 2018

In general, the agent's duty is to display the total fare and each component of fare prior to purchase and after the e-tciket is issued.
No piece of the document is produced in the complaint:
- passenger name
- date
- route
- fare conditions
- other basic conditions of e-ticket issued by the agent, if any.
It is useless to discuss anything without attached each piece of the issued document

dev INTERNATIONAL

from Delhi, Delhi

Dec 13, 2018

Plz sir i rquest my importen file
by male id ibibo id
plz sir irquest my mail id
not work
my mail id [protected]@ibibo.com