[Resolved] Ibibo Group / Goibibo

[Resolved] Ibibo Group / Goibibo — jet airways flight

S saranshgoel from Mumbai, Maharashtra Apr 18, 2019

All the jet airways flight have been cancelled, and it does not show it in my goibibo account that the flight is cancelled. I have a booking with Korean air and it includes a jet airways flight as a code share flight. I need new alternatives and no one from ibibo is ready to help. No one picks the calls as it always say to people calling right now. Was this information helpful? No (0) Yes (0)
May 23, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Apr 18, 2019 Updated by saranshgoel My email id is saransh.[protected]@gmail.com. So they can track my booking. Please help me out before the flight prices rise Verified Support Apr 18, 2019 Ibibo Group / Goibibo Customer Care's response Dear saranshgoel, Greetings from Goibibo.com This mail is in reference to your booking id: GOFLI580ae[protected]. We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. In reference to your concern, please be advised that we are getting the case facts checked and will connect with an update shortly. For any clarification, please revert on the Ticket #27541253. Assuring you best of our services. Regards, Team-Goibibo Apr 19, 2019 Updated by saranshgoel Dear Guest, we regret to inform that your flight 9W78 13Jun19 from DEL to HKG is cancelled due to operational reasons. We regret the inconvenience. For tickets booked on our website, mobile app or via our Contact Centre, please click bit.ly/9Wsupport to request for a refund. For tickets booked through travel agents, kindly connect with your travel agent for refunds. Apr 19, 2019 Updated by saranshgoel I have even got this message(above) from jet airways and still Goibibo is showing my flight is confirmed.
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supervisor

Apr 18, 2019

supervisor

Apr 24, 2019

To anonymous author

Based on your text, you are advised to introduce with the basics and to hire the legal professional for fee, if you want to get money :-

https://www.consumercomplaints.in/jet-airways-cancelled-flight-without-a-notice-...⇄

There is no other way to get the compensation for you, except via the legal action before the domestic court.