[Resolved] Ibibo Group / Goibibo — my booking confirmation

Raksha Poorna

from Bengaluru, Karnataka

Apr 22, 2019

Address: #176,1st main ,5th cross, jyothi nagar, chandralayout, 560072

My jet airways has been cancelled.. Goibibo asked me to wait 48 hours but it's been 4 days.. I have my visa tommorow and if my flight status shows my flight is cancelled my visa will get cancelled.. My connecting flight is also showing cancelled... Plzzzz i beg u ppl to call me and clarify me in 2 hrs..in ur app my connecting flight to napoli through air france is also showing cancelled.. Plz cal

My jet airways pnr no-nhhtfr
My air france pnr no-urgmzv

Call me
[protected]

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May 25, 2019

Complaint marked as Resolved

Ibibo Group / Goibibo customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

Ibibo Group / Goibibo Customer Care's response Dear Raksha Poorna,

Greetings from Goibibo.com

This mail is in reference to your booking id: GOFLIAND0f75e[protected].

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

In reference to your concern, please be advised that our concerned team is getting the case facts checked and will connect with an update shortly via Ticket #27600205.

For any clarification, please revert on the Ticket #27600205.

Assuring you best of our services.

Regards,
Team-Goibibo

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Comments

supervisor

Apr 23, 2019

To the author Raksha Poorna

Nobody is able to observe the evidences and, accordingly, nobody has a duty to pay compensation to the anonymous author .

the author can introduce with basic requirements for general complaing, if in need,

[ https://www.consumercomplaints.in/make-my-trip-refusal-to-refund-money-and-cheat...⇄ ]

In addition, the claimant has to to pay for the legal assistance of the lawyer / the legal profesional in the civil aviation and be responsible for the collection of the documents in time.

The cost of the legal assistance start from Rs 6000 for such types of cases in India or
from USD 350 for such types of cases, if the author wants hearing in the US district court.

Last day of lodging the complaint is 27 April 2019 for the cases related to the Jet air carrier.

sr manager for ICAO / IATA irregulations matters (Asia and Europe)
Aryan engineers Ltd
for request with documents email to:
aryan(at)vivaldi.net