Ibibo Group / Goibibo — Payment deducted no ticket received

I have booked a ticket from banglore to Goa of bus. The payment have been deducted but no ticket received. I couldn’t go with the bus. In the app no booking is being displaying. It was of today, 13 December 2021.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
 
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    Ibibo Group / Goibibo Phone
    +91 12 4674 9000 [CEO]
    +91 92 1302 5552 [Goibibo]
    Ibibo Group / Goibibo Address
    5th Floor, Good Earth City Centre, Sector-50, Gurgaon, Haryana, India - 122018
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