[Resolved]  Ibibo Group / Goibibo — Payment failed but money debited

Dear Kiran,

Greetings from Goibibo.com!!!

Thanks for writing to us . This is in reference to your email . We would request you to help us with the registered e-mail address and contact number that you used at the time of booking.


As we could not trace any information with the mentioned booking id.


Please write to us if you have further queries, Just remember, we are always an email away if you need any help.

Thanks and Regards
Megha Sharma
GoCare Team

My mobile number is [protected] and I be booked it as guest user and my mail Id is ([protected]@gmail.com)

Dear Kiran,

Greetings from Goibibo.com!!!

Thanks for writing to us . This is in reference to your Booking ID GOHTLDANDb1f[protected]. Pertaining to the issue you raised for refund . We would like to inform you that as we checked we could not confirm the reservation for you. However the amount has been charged for the same . Kindly allow us time till EOD by 10 January, 2016.

Please write to us if you have further queries, Just remember, we are always an email away if you need any help.

Thanks and Regards
Megha Sharma
GoCare Team

It's Okay...please refund it to my bank account to which the amount debited from...thank you

not received refund

I have booked my flight ticket from delhi to bangalore in spicejet airline for 9th march which got cancelled due to operational reasons. Kindly refund my amount as soon as possible. Passenger details Name:- Keshav Sharma Pnr:- V3DRXL

My mobile no is [protected]. Booking mail id is pandi.[protected]@gmail.com. i booked flight ticket from chennai to bhubaneshwar on 19th april . I booked as guest user. After the amount of RS 5610 has been deduced in my account it was showing failed transaction. My payment transaction id no is[protected]. I have been waiting for 6 days till now no refund so please do the needful.

Can anyone reply me with details in which GOIBIBO will respond to our grivances?

I have not received any response fo goibibo

Very worst customer services at GOIBIBO. Waste of money and time in giving complaints here.

Three-four days back I made reservation to rishikesh and making payment from my bank.. Money was deducted from my bank but there was no booking showing up on go ibibo. Now my bank says ur money is deducted from our end but i have no bookings... My bank is after me to pay huge amount of money.. Plz help

Kavita

I made a payment via my UPI of an amount exceeding 6000 for a hotel booking and even though the amount got deducted, no booking was done . I don’t know what to do please help