| Address: Gurgaon, Haryana |
Hi
I haven't received my payment that is made to goibibo for an international flight and it's already more than 5 business day. I have contact with the bank but they said that goibibo didn't transfer money into the bank account as promised within 48 hours. Please see the attached as a proof of payment and customer support email about refund into a nominated account.
Please support -
Flight booking on 23/04/2019
Payment charged - inr 41229.0
Email received from customer support -
Re: [#27603301] int flights - booking related issues - payment charged but booking failed (Wft)
Inbox
X
Isng00618
Thu, 25 apr, 00:58 (2 days ago)
To me
Dear customare,
Greetings from goibibo!!!
As per the telephonic conversation you want to know about your refund status for this booking that is failed on automation and auto refund is already proceed on 23 rd of apr.
Kindly check the below bank ref no-
[protected]
Regards,
Anwar khan
On mon, 22 apr at 9:24 pm, choudhary. Jitu87 wrote:
Name: munna nitharwal
Payment id: gofli86c[protected]
We have registered your request under int flights - booking related issues - payment charged but booking failed (Wft)
27603301:141875
Was this information helpful? | 
residing at Gurugram, Haryana, India
The attached docments do not disclose the assence of the dispute:-
1. Extract related to the transaction of INR 41229.0
2. Payment Id: GOFLI86c ... in full
3. Statements of the account
The presented attachments do not show the entity, which issued the replies.
The anonimous reply shows that unknwn person refunded unknwn amout to unknown account.
The phone request is not a written complaint.
Such dispute, lacking the above evidences, can not be resolved in favour of the author Mr Jit Choudhary .
Oleg G.
sr manager for ICAO / IATA irregularity matters (Asia and Europe)
Aryan engineers Ltd
electronic address for request with documents in .PDF or .JPG format: aryan{at}vivaldi.net