[Resolved] Ibibo Group / Goibibo — ticket has not been message to your mobile

[Resolved] Ibibo Group / Goibibo — ticket has not been message to your mobile

A Aditya Baisetti from Hyderabad, Telangana Jan 12, 2019

Amount of 8239rupees had cut done from bank account. But ticket pnr had not been message to our mobile phone. So, we want our amount back to our account or send message of our ticket to[protected] mobile number. We were requesting for our ticket or getting our amount back to our bank account which we had done the transaction. Please this is our kind request from our side. Was this information helpful? No (0) Yes (0)
Mar 3, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 Ibibo Group / Goibibo Customer Care's response Dear Aditya Baisetti, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident. Assuring you best of our services. Regards, Team Goibibo
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Comments

supervisor

Jan 12, 2019

Ms Aditya Baisetti

There is no
- emial address/phone number of the passenger
- the receipt,
- your own comlaint towards air carrier / travel agent
attached and seen at this site, as it is not the air carrier site and the authot has not shown any document.

Nobody has a duty to respond on unidentified complaint, to unidentified person.

Such comlaint is out of trust and is useless withot the facts and attached documents.