[Resolved]  Ibibo Group / Goibibo — Wrong ticket booking

process the refund

Cheaters ... They should shut down there site .

Dear Umang,


Greetings from Goibibo.com!!!

This is in regards to your Booking id - TUALWKGC2.

As per your query we checked all the core details and the technical logs as well. As per booking record we have not found any error in our website and by the given input by the customer, the booking confirmed accordingly.

We are sharing the booking logs for more clarification -

Bookjson: [{"origin":"GOI", "fare":{"travelportgrossamount":18246, "adultchangepenalty_1":1587, "totalbasefare":12000, "adultbasefare":2000, "totaltax":0, "totalfare":18246, "servicetax":0, "adultfuelsurcharge":650, "adulttaxes":1041, "totalsurcharge":3900, "totaludf":0, "transactionfee":0, "adultF2":5, "adulttravelportservicetax":148, "discount":0, "adultpassengerservicefee":238, "adulttotalfare":3041, "adultcancelpenalty_1":1587, "totalcommission":0}, "DepartureTime":"[protected]T13:50:00.000+05:30", "ibibopartner":"travelport", "Group":"0", "farebasis":"TAP14", "SegmentRef":"NJy2srk4TFOtq62WEcl2Ow==", "ccpayment":false, "deptime":"13:50", "farecalc_1":"GOI AI HYD 2000TAP14 INR2000END", "flightcode":"514", "FareInfoRef":"qAYTnX7MQkmBWS+Y++Qi4g==", "ChangeOfPlane":"false", "ClassOfService":"T", "BasePrice":"INR2000", "duration":"2h 50m", "platingcarrier":"AI", "qtype":"fbs", "arrterminal":"", "FlightTime":"170", "PricingSolution":{"TotalPrice":"INR18246", "ApproximateTotalPrice":"INR18246", "QuoteDate":"[protected]", "Taxes":"INR6246", "ApproximateTaxes":"INR6246", "Key":"Bqa/Ml3HQlinmQ2rFczg3w==", "BasePrice":"INR12000", "ApproximateBasePrice":"INR12000"}, "card_type":"CASH", "IncludesVAT":"false", "destination":"HYD", "BookingCode":"T", "stops":"0", "ApproximateTaxes":"INR1041", "carrierid":"AI", "tickettype":"e", "Key":"S4C2OggLRHmz8/qVManYrg==", "provider":"1G", "refundable":"true", "flightno":"514", "intermediate0":{"Destination1":""}, "Distance":"332", "dest_vid":"[protected]", "CabinClass":"Economy", "farerule":"", "ApproximateTotalPrice":"INR3041", "segkey":"NJy2srk4TFOtq62WEcl2Ow==", "warnings":"Refundable", "Code_1":"ADT", "rowbody":" ", "OperatingFlightNumber":"", "fare_info_1":[{"Origin":"GOI", "EffectiveDate":"[protected]T22:50:00.000+05:30", "NotValidAfter":"[protected]", "FareBasis":"TAP14", "Destination":"HYD", "NotValidBefore":"[protected]", "Amount":"INR2000", "DepartureDate":"[protected]", "Key":"qAYTnX7MQkmBWS+Y++Qi4g==", "fare_rule_1":{"ProviderCode":"1G", "FareInfoRef":"qAYTnX7MQkmBWS+Y++Qi4g==", "key":"6UUVoSldxwjxzcHUlpS/7sbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuas...⇄ "PassengerTypeCode":"ADT"}], "booking_info_1":[{"CabinClass":"Economy", "farebasis":"TAP14", "SegmentRef":"NJy2srk4TFOtq62WEcl2Ow==", "BookingCode":"T", "bookingclass":"T", "FareInfoRef":"qAYTnX7MQkmBWS+Y++Qi4g=="}], "onwardflights":[], "seatingclass":"E", "fare_tax_1":{"WO":"INR238", "YQ":"INR650", "F2":"INR5", "JN":"INR148"}, "src_vid":"[protected]", "fare_charges":[{"ProviderCode":"1G", "TotalPrice":"INR3041", "ApproximateTotalPrice":"INR3041", "IncludesVAT":"false", "changepenalty_1":"INR1587.0", "Code_1":"ADT", "farecalc_1":"GOI AI HYD 2000TAP14 INR2000END", "Taxes":"INR1041", "ETicketability":"Yes", "fare_info_1":[{"Origin":"GOI", "EffectiveDate":"[protected]T22:50:00.000+05:30", "NotValidAfter":"[protected]", "FareBasis":"TAP14", "Destination":"HYD", "NotValidBefore":"[protected]", "Amount":"INR2000", "DepartureDate":"[protected]", "Key":"qAYTnX7MQkmBWS+Y++Qi4g==", "fare_rule_1":{"ProviderCode":"1G", "FareInfoRef":"qAYTnX7MQkmBWS+Y++Qi4g==", "key":"6UUVoSldxwjxzcHUlpS/7sbKj3F8T9EyxsqPcXxP0TIjSPOlaHfQe5cuas...⇄ "PassengerTypeCode":"ADT"}], "fare_tax_1":{"WO":"INR238", "YQ":"INR650", "F2":"INR5", "JN":"INR148"}, "booking_info_1":[{"CabinClass":"Economy", "farebasis":"TAP14", "SegmentRef":"NJy2srk4TFOtq62WEcl2Ow==", "BookingCode":"T", "bookingclass":"T", "FareInfoRef":"qAYTnX7MQkmBWS+Y++Qi4g=="}], "PricingMethod":"Guaranteed", "ApproximateTaxes":"INR1041", "cancelpenalty_1":"INR1587.0", "BasePrice":"INR2000", "Refundable":"true", "PlatingCarrier":"AI", "ApproximateBasePrice":"INR2000", "Key":"S4C2OggLRHmz8/qVManYrg==", "LatestTicketingTime":"[protected]T23:59:00.000+05:30"}], "arrtime":"16:40", "eticketeligibility":"Yes", "operatingcarrier":"AI", "multicitysearch":"", "dotentative":"true", "OptionalServicesIndicator":"false", "PolledAvailabilityOption":"O and D cache or polled status used with different local status", "NumberOfStops":"1", "AvailabilityDisplayType":"Fare Specific Fare Quote Unbooked", "AvailabilitySource":"S", "splitduration":"2h 50m", "bookingclass":"T", "pricingmethod":"Guaranteed", "airline":"Air India", "ArrivalTime":"[protected]T16:40:00.000+05:30", "depdate":"[protected]t1350", "seatsavailable":"9999", "arrdate":"[protected]t1640", "TravelTime":"170", "latestticketingtime":"[protected]T23:59:00.000+05:30"}, {"leadcodes":"["4"]", "gocash_breakup":[{"value":19446, "key":"Booking amount"}, {"key_info":"You can only pay 5.0% of booking amount or Rs.500 (which ever if lower) using promo goCash*", "value":500, "key":"(Promo)goCash"}, {"value":0, "key":"Non-Promotional"}, {"value":500, "key":"Total goCash"}], "partial":true, "kbb":"YtRt68Q=", "lock":0, "ec":"rUb9fA==", "totalsurcharge":3900, "passengercount":"6", "non_vested_credits":0, "netpayable":19446, "message":"You can only pay 5.0% of booking amount or Rs.500 (which ever if lower) using promo goCash*", "vested_gocash":500, "credits_amount":"500", "tokenec":"5f69e[protected]d51544a67c5b7a98b7", "max_gocash":500, "logged_in":"true", "lead_message":"Calculation


Hope the above is clear for your understanding. In case if you need any cancellation or rescheduling then airline charges will be applicable.


Thanks and Regards
Gaurav
Gocare Team