IBIBO Group — regarding confirmation of order

ambikaa

from Delhi, Delhi

Jul 9, 2015

Address: New Delhi, Delhi

I was ordering Clothes on 9thJuly on Snap deal. I chose the option of Net banking and after I made the payment there was a power failure and I didn't get the confirmation of the banking. However the Payment was deducted from my State bank of India Account. It is showing as 'IGOAHPYWF7 TRANSFER TO [protected] STATE BANK OF INDIA O' in my account and an amount of 1703/- has been deducted from my account. I request you to please refund the amount back to my account. Please help me out

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 9, 2015

Dear ambikaa,

We apologize for the inconvenience. We care about your grievance, please share registered email ID or contact number at [protected]@snapdeal.com so that we can assist you.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Jul 30, 2015

Hi ambikaa,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal