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IDP IELTS Complaints & Reviews

www.ieltsidpindia.com
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Updated: May 3, 2024
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Bad 😕 It seems that IDP IELTS has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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IDP IELTS reviews & complaints page 18

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M
mczach20c
Nov 9, 2021
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Transfer request and call center support are awful

Address: WES Ref No: 5056550

I had requested for transfer of exam through letter and via mail. For each response, it takes 5-8 days in mail, meanwhile if it is through call support, these `### are asking to wait. If it is told to wait then no need of call support to specify "wait".

This is an absurdity....
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N
Nikhil Pujar
Nov 9, 2021
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Cancelled test, but no refund yet, its more than 2 months

Request for refund.
It has been more than 2 months, that I am waiting for a refund for the cancelled test. Please find the below details.
Ticket Number: [protected]
CIN No.: U80903DL2006PTC156354
Credit Note No.: CNI/08-22KA00297
Original Invoice/Advance Receipt No.: I/06-22KA0002090
Passport No.: M1845813...
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J
Jeet164
Nov 3, 2021
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Payment deducted and slot not confirmed

I paid the fee for idp ielts pen paper based test on 31nd October 2021 at 11.58 am. It showed processing for some time then it showed payment failed. I made the transaction through Google pay. Please kindly solve this issue ASAP as im desperate to book another slot and the slot might be filled....
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A
Angel Mary William
from Kozhikode, Kerala
Oct 30, 2021
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I didn't receive confirmation email or message after registration

I have applied for my IELTS paper based examination on 28 October 2021 for the date 20 November 2021. I didn't receive any confirmation mail or message, but my money ₹14, 850 has withdrawn from account. When I tried to login IDP using passport Id and date of birth, it showed that they are invalid. Please do chech it and resolve my issue ASAP. If any information required kindly do reach out to me....
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V
Vanshpreet
from Samana, Punjab
Oct 29, 2021
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E trf

I had given my exam on 30th of september but till now I didn't received e TRF and whenever I try to open it it's showing 404 error...
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S
Siv00
from Chennai, Tamil Nadu
Oct 27, 2021
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IELTS fee stealing

Hi in india IELTS no more belongs to British council as it is being taken away by IDP . So you can understand where the problem since indians dont have any other way for Ielts other than IDP they have become first class stealers. I booked my Ielts for sep 21st 2021 intially the fee was Inr 15100 and then later i wanted to change the date so i made a transfer of exam to Nov 20 2021 and the transfer fee was 3725 which i did and i got the confirmation...
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G
garnepally hari prasad
from Hyderabad, Telangana
Oct 26, 2021
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Absolute disregard in emails

Address: somajiguda
Website: www.ieltsidpindia.com

Ielts coustomer service is the worst. They do not respond in time. Recently I wanted to change the speaking test date, In additon emailed and called the company many times. They have not resolving the issue and have stopped emailing and there is zero silence regarding the problem. They have scheduled the test wihout any prior notice and they have not given me any chance to schedule it my self....
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S
Sahejad Dhanga
Oct 25, 2021
Jan 28, 2022
This thread was updated on Jan 28, 2022
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EOR payment

I made payment for applying EOR, but first try to make payment was unsuccessful then i tried second time and that was success but when i received message from the bank my payment was cut 2 times from the account. Please give me possible solution....
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S
sk2310
from pune, Maharashtra
Oct 22, 2021
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Amount deducted but ielts slot not confirmed

I paid the fee for idp ielts computer based test on 22nd October 2021 at 12:58 pm. It showed processing for some time then it showed payment failed. I made the transaction through Google pay. Please kindly solve this issue ASAP as im desperate to book another slot and the slot might be filled....
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B
Bhanuka
from Karnal, Haryana
Oct 21, 2021
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Unable to view my TRF

Address: H.no104 sec8 part2, Urban Estate Karnal

I gave my exam on 16 September and the result came out on 29 september but my TRF is showing 404 error till now….
I am bound and unable to proceed with my future studies and to pursue any further step in my college application its mandatory to submit the TRF
Its been 19days i tried calling them i tried mailing them but there is no response
I am stuck please help me my future is on stake...
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F
Frosttheju
from Chennai, Tamil Nadu
Oct 18, 2021
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Cancellation test without my concern

Additionally I received a credit voucher today[protected] for my test date booked for[protected], were I never requested for refund.

If there was a technical glitch weren’t you suppose to refund my full deposit?

I do like to mention, the responsive rate seems to be too low.

I would appreciate if someone revert back to me as soon as possible. Or else I would take necessary steps.
br...
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A
anujdhiman
from Karnal, Haryana
Oct 17, 2021
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Application for refund of fees (EOR)

Sir i have idp education india pvt. ltd site enquiry on results (EOR) (29/09/2021) applied for writing succesful score increase but fee is not refunded yet please refund my fee to my account thank you sir.
PASSPORT NUMBER V0801156
INVOICE NUMBER E/09-22HR0004164
CANDIDATE NAME Mr. MONTI
TEST DATE 11/09/2021
payment reference number- 251391
payment mode - online
Payment date[protected]br...
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V
Vidhi07
from Ahmedabad, Gujarat
Oct 16, 2021
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I didn't receive any mail regarding password even after following the introduction

After a successful registration of my IELTS examination, I am facing a problem. As per instructions I went through that link which says forget the password, I completed that step but didn't receive any mail. Please send me my password email for further steps....
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P
Parth13
Oct 16, 2021
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Not received email and exam fee deducted from account

Address: Ahmedabad
Website: www.ieltsidpindia.com/Registration/Registration?ID=4^9^2

Dear IDP Support,
I was booking computer delivered test dates for December month. Yesterday I was making payment and via UPI HDFC account and it displayed processing unsuccessful but amount of exam fee got deducted from my account. However I didn't received any email of my exam date got booked or not.

I am requesting you to please check my issue with earliest....
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K
Kulvir003
Oct 13, 2021
Nov 20, 2021
This thread was updated on Nov 20, 2021
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Unreasonable Delay result

I had given an ilets exam on 16th of September 2021 but without any notice my result was not published even after 2 weeks of actual result date.On 1st October, idp sent me a form to take my writing sample because they thought that there was something wrong with my writing module.I gave the required information but even today on 13th of October I am waiting for my result. Please response immediately and provide me my result...
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A
ashishkjain
from NEW DELHI, Delhi
Oct 12, 2021
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No email for Login Password received and not answering calls.

After a successful registration of my IELTS examination, I am facing a problem. As per instructions I went through that link which says forget the password, I completed that step but didn't receive any mail. Please send me my password email for further steps....
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R
Rakshitha rosie
from Bhimavaram, Andhra Pradesh
Oct 10, 2021
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I didn't receive mail after my payment kindly make sure that it is confirmed or not

Address: D/no-11-1-3 taderu road

I didn't receive any mail after the payment to idp kindly make sure that it is registered or not...
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A
Aary Jain
Oct 10, 2021
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Not receiving password email since 3-4 days!

The password for trf download is still not coming in mail and its making all the process slower and also no help through mail and call service centre!...
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T
Tushar12525
Oct 9, 2021
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Didn't get confirmation mail

Address: Patiala punjab

I have paid 14850 rupees on 7 oct for computer based ielts. And exam date in 21 oct...money has been deducted from my bank but I didn't received any confirmation mail nor I received any sms...I want either confirmation mail or refund ASAP!...
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G
GeorgeJKal
Oct 8, 2021
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IELTS Registration: Paid via UPI, no confirmation received

Aug 08 2021
Paid via UPI for IELTS Registration within stipulated time.
Amount was deducted.
But received the message:
Payment could not be processed.

Have not received any confirmation from IDP for the same....
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