Igp — Product not canceled

Website: igp.com

Order 2901120 wa scheduled to deliver on 25th july, but on 25th july i got message that order is delayed and still dispatched, and will be delivered on 3rd aug. I requested to cancel the order on 25th july itself. But still order was not canceled. As of now, i got another message that order is shipped and will reach on 10th aug, which is just not acceptable. I wanted my order to be canceled and would like to get full refund. Support hotline is always busy and email on [protected]@igp.com does not provide an response.
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