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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Jan 13, 2025
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So far, so good. Indian Oil Corporation [IOC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Oil Corporation [IOC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Demanding Rs. 40 extras for taking gas by own from GAS office
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Indian Oil Corporation [IOC] reviews & complaints page 2

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F
fcastelino
from Bhubaneswar, Odisha
Mar 5, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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LPG is not linked to bank account

Address: Veer Sachi Indane Gas, PLOT NO.378,388,391 KHATA NO 217(GA)), Chandrasekharpur, Bhubaneswar, KHORDHA

My LPG has not been linked to the bank account despite seeding my Aadhar number. Pl have this completed at the earliest...
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S
SVKRAJ
Feb 25, 2024
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Unable to login

Website: access.ex.indianoil.in/oam/server/auth_cred_submit

I am unable to login for booking my cylinder on the IOCL Website/App. I had changed my mobile number, and currently I receive text messages regarding my booking on the new number. But when I changed my handset and tried logging in in the App/Website, it is showing as wrong useId/password. I tried resetting the password but the otp is being sent on the previous mobile number to which I do not have any access. Distributor is of no help. and...
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R
rajrishi87
Feb 7, 2024
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I am getting indane cylinder booking message

Hello,
I haven't booked anything but Still I am getting indane LPG cylinder booking messages.i recently bought this new number.
My mobile number is +91 [protected]

I am attaching the messages screenshots....
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D
Durgesh Solanki chahar
from Agra, Uttar Pradesh
Jan 23, 2024
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LPG gas service

Address: Agra

LPG gas service agency in my area is not providing good service, behaviour and service both are very bad, i am facing problem again and again, and they are becoming more careless and arrogant, and the staff is very rude, specially girl staff, don't even entertain the complaint of customer and cut the phone, request to improve service or to cancel the licence of vikramaditya gas agency shahganj agra and to provide better service to protect...
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F
f12345678
from Hyderabad, Telangana
Jan 23, 2024
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LPG refill auto cancelled

My consumer number is [protected]. My order number :[protected]. I booked the refill on 13th Jan and I don't understand why the delivery of refill was delayed so much.

Today( 23rd Jan). I received sms of auto cancellation of refill. I don't understand why the refill delivery didn't happen and the refill was auto cancelled. Looks like the agency has been selling gas outside, and my gas was sold similarly.

Request...
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L
Latha subramani
Jan 17, 2024
Resolved
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Requested to change address

We are requested to change address from the nearest distributor office and requested at customer care side also but no response still (cust I'd -25296)...
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A
ajaybhartijain
from Jaipur, Rajasthan
Jan 16, 2024
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Delay in gas cylinder supply without any reason

Supply of gas cylinder is not done in six days ....
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K
kwave
Jan 12, 2024
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Cylinder booking

Address: tambaram , selaiyur

Your refill order can not be created as open order already exists for the consumer message is coming...
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P
Pijush86
Jan 6, 2024
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Not giving subsidy

My consumer id is[protected]. My aadhar linked with bank and lpg too. Kyc done. But still not recieved any subsidy in my bank account. Dbtl done, rekyc done, contacted helpline many times still problem not solved. I think IOC intentionally stopped subsidy. This is one type of fraud with customers....
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P
Pijush86
Jan 6, 2024
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Not giving subsidy

My lpg consumer id is[protected]. Indian oil stopped giving subsidy to my bank account. After complaining many times they told me to complete dbtl by bank. I did it. In my account aadhar linked with bank and lpg also. KYC done. But they did not linked my bank account with lpg and till now are not giving any subsidy. For confirmation I completed rekyc. But they did not solved my problem. I contacted my times at their helpline but they...
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S
sadananda1985
from Kolkata, West Bengal
Jan 4, 2024
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LPG Account suspended

I Sunanadan Mondal, a consumer of Indane gas since[protected] having Consumer No-[protected]. I booked my last gas cylinder on 5th July, 2023. Thereafter I am not able to book my cylinder till date. I have talked to distributer, Sonar Bangla Gas Service, Anandapur, Kolkata-700107 several times with no solution. As advice by him I submitted KYC formalities in the month of September with no result. I sent an email to Indian Oil with all supporting...
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R
Rahul2835
Dec 30, 2023
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Not able to register mobile no.

Website: access.ex.indianoil.in/newUserReg

From past five days i was trying to change my address online for LPG gas. For the particular, i should have an account or i have to register on https://access.ex.indianoil.in/newUserReg/. I am unable to register my number. 99% of time it is popping message "Enter valid OTP". OTP is of four number. How can anyone be wrong every time with OTP.
Its ridiculous.
Government is trying to make online easy and these guys are make it...
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R
Ritu11387
Dec 28, 2023
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Unblock my LPG online account as early as possible

Please unblock my indane account for gas booking which is showing to be blocked.
Consumer Name : Ajit Kumar Saha
Consumer number : 117429
Indane Distributor: Roy and Dutta Enterprises (124427)
Contact number : [protected]...
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G
gauthamulaganathan
from Kovilpatti, Tamil Nadu
Dec 24, 2023
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Indian Oil Portal - Account Locked - Customer Portal

Address: Kovilpatti
Website: access.ex.indianoil.in

Account locked Customer portal
Mobile : [protected]
LPG ID :[protected]...
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G
gauthamulaganathan
from Kovilpatti, Tamil Nadu
Dec 24, 2023
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Account Locked - Customer Portal

Address: Kovilpatti
Website: access.ex.indianoil.in

Team,
Please unlock my account for accessing the Customer portal of Indian Oil

Mob : [protected]
LPG ID : [protected]...
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ല
ലിസി
Dec 22, 2023
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The subject of petrol in the bottle

If you come and ask people who are on the road without petrol, they will tell you that they will not give you petrol in the bottle. And on the other hand, the seller will give it in a bottle. This is the condition of this pump...
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M
M.U. Khan
from Mumbai, Maharashtra
Dec 22, 2023
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Deposit Old Connection

Address: 104 SHABNAM PARK SOCEITY OPP ZAINAB HOSPITAL ADAJAN SURAT

Dear Sir

I Was using GAS Cylinder in Kribhco which was provided by "Kribhco Karmchari Sahakari Dhirean & Purvatha Society Ltd., 1.SHOPPING CENTRE PO. FERTILIZER NAGAR SURAT 394515.
37483
SV NO. 642715
SR NO. 271747,
CONSUMER NO. 1032.
CURRENTY I HAVE RETIRED FROM KRIBHCO AND NOT REQUIRE CYLINDER IN CITY. I WOULD LIKE TO DEPOSITE 2 CYLINDER AND DISCONTINUE MY CONNECTION IF IT IS LIVE. br...
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H
Hrishi03
Dec 12, 2023
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Amount not return

Address: Damodar homes, wadakkancherry

From
Nalini Balakrishnan wadakkkancherry
I have booked a cylinder cons.Id ;20345/[protected] and paid a sum of rs.916.50 online.as the same has not reached the distributor I have paid in cash and received the cylinder on 09.12.2023.so far I have not received the amount paid in return 😐...
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H
Hrishi03
Dec 12, 2023
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Insane gas cylinder

Address: Kesavamandiram,Wadakkanchery,Thrissur

I have booked a cylender from consumer id:1599/[protected] and paid the online sum of rs.916.50...as the same has not reached the distributor I have to pay the amount in cash and cylender delivered on 9.12.2023..sofar the amount is not returned 😑...
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R
rajaboddu
from VISAKHAPATNAM, Andhra Pradesh
Dec 11, 2023
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Gas leakage

Address: FLAT 107 MALALAKSHMI TOWERS, siripuram visakhapatnam

Leakage while fixing regulator...
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