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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Jan 13, 2025
Complaints 13286
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5158
Unresolved
8128
So far, so good. Indian Oil Corporation [IOC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Oil Corporation [IOC] will keep up the work and continue to help more customers with their concerns even better 🤝
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Demanding Rs. 40 extras for taking gas by own from GAS office
Cheating while filling the petrol
Density meter not working

Indian Oil Corporation [IOC] reviews & complaints page 3

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S
Salini Suresh
from Kottayam, Kerala
Dec 10, 2023
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Gas can be changed as water

Address: Ambily flames, Pampady

We refilled our cylinder in 17th November. And connect to gas to November 29th. But today 10th December at night 8.30pm the the flaming stove is suddenly off and a water leak sounds may be happened in the cylinder. After that the stove is completely off. Please take necessary action to change the cylinder....
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D
Deepak Kumar Roliya
Dec 5, 2023
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Refund my online payment of Rs 1135.50 to my account for overcharging on LPG cylinder.

Address: Block ke pichhe, Bada Darbar, Amroha, 244221

Sir, on 19th May 2023 I booked an LPG (Indane Gas) cylinder whose booking order number is[protected] which I paid online, payment of 1135.5 was not successful. Please try again. Ref Num #[protected] AFTER THAT I GOT THAT CYLINDER FROM THE GAS DISTRIBUTION AGENCY "MANGLAM FLAMES" AMROHA BY PAYING CASH RUPEES.
When I complained about the above case to the concerned distributor, he said that the payment made by you online has not...
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S
senthilkmr
from chennai, Tamil Nadu
Dec 1, 2023
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Customer mishandling and humiliated in chennai, ashok nagar petrol bunk

Today (01.12.2023 time : 8.30am) i filled fuel for Rs 200 and made payment vide google pay and showed the paid message to the attender.
The attender said he didn't receive the amount, I showed the message once again but he offended me saying that it was the fake message and iam cheating. I showed my bank statement also but they demanded me to pay once again. I refused to pay they made me to say for more than 20 mints and treated me...
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A
Akib95
from Ashti, Maharashtra
Nov 28, 2023
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Not given petrol less than 500 rupees in emergency case

Address: Kurli ta, warud dis. Wardha

In 12 th clock they not give me 100-200 rupees petrol in my bike they told me if you want petrol so purchase 500 above in night...that is not good please take strikely action against him
Servey number is :-85/1
Kurli, ta. Warud dis. Amravati
Petrol pump name :- ajanta servo petroleum...
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R
runadiyu
Nov 26, 2023
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Indane LPG User ID is blocked

Hello! there,
I'm facing an online login issue when I try to refill booking through, user login showing lock & a message is reflecting invalid security code.
So please unlock my user id [protected]
LPG id [protected]
Distributor code 160098

Best regard,
Runadiyu Papang
[protected]...
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M
messagekare@gmail.com
Nov 26, 2023
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Toilets locked

Address: Dobhi bajar, near flyover, district Gaya, Bihar

They have though 4 toilets but they keep them locked all....
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P
Pardeepayush
from Nahan, Himachal Pradesh
Nov 26, 2023
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Regarding automatic cancellation of my Gas cylinder booking

Sir
I booked my Gas cylinder on dated 16 November 2023 via online call but after 10 days I have received a message on dated 26 November 2023 on my mobile by indane that your booking of gas cylinder automatically cancelled.
Sir I wait 10 days for delivery of gas cylinder but in place of cylinder i received cancelled message.
Kindly solve my problem as soon as possible and delivery of Gas cylinder as soon.
br...
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D
DA N TE
Nov 22, 2023
Nov 26, 2023
This thread was updated on Nov 26, 2023
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Normal petrol has run out

Address: malda rathbari, malda, 732101

Respected Sir/Madam,
We are local residents of Malda Town. There is a petrol pump of Indian oil belonging to Malda Rathbari area. The name of that pump is M/S Paul brothers pump. This pump is close to most people of Malda town.
We always go to this pump to get petrol. But whenever go to buy petrol, you have to buy super petrol. If they want normal petrol, they tell that there is no normal petrol. Normal petrol has run out....
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B
BlueMag
Nov 15, 2023
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Refill not delivered since November 3rd 2023

Address: Chennai

I ordered cylinder on 3rd November yet the cylinder not delivered. I called the distributor, it's always busy. No one attended the call. I raised complaint on website but they technical issues. I don't know how long they have the technical issues. And without my knowledge they are closing the complaint as resolved but yet the cylinder not delivered. They invoiced it but not delivering more than 10 day's gone....
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I
iyeanand
from Pune, Maharashtra
Nov 14, 2023
Nov 17, 2023
This thread was updated on Nov 17, 2023
Resolved
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Adulterated Petrol with Water

Address: Shree Sai Krupa Services · S No 352, Dhanori, Alandi Airport Rd, Wadi Naka Tingre Nagar Pune - 411006

Dear Sir
Yesterday i had filled Petrol in my Honda Jazz Car Shree Sai Krupa Services · S No 352, Dhanori, Alandi Airport Rd, Wadi Naka Tingre Nagar Pune - 411006 ·
After Filling the Petrol i was on my way to Airport Road Viman Nagar and the Car stopped, So i Immediately Called my Garage Mechanic.
He was there and clearly said that Adulterated Petrol with Water.
I had lost my Rs. 2000/- and the Repairing Charges.br...
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P
Prodipto Barui
from Kolkata, West Bengal
Nov 12, 2023
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Extra charges for cylinder delivery

I am a consumer of Indane gas. My Distributor name is Uttarayan Gas services, kolkata. Distributor has forced to take new gas oven for new connection and delivery boy charge extra payment for every cylinder delivery....
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A
Ashwni905
from Gorakhpur, Uttar Pradesh
Nov 6, 2023
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Error Measuring

I have taken diesel in a cane.. That cane is full of diesel in Rs 8200 another petrol pump but he gave me Rs 8450 diesel in that cane.. Means he gave me Rs 250 extra diesel. I have a complain on coustmour care no beside solve the problem the pump manager and owner are threatening me....
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P
Prasoon1010
Nov 5, 2023
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Unauthorised use of mobile number

Website: cx.indianoil.in

Someone is using my mobile number for subsidised cylinders.
I get messages about booking and delivery of cylinder. I do not book these cylinders. No one asks for OTP and even then the cylinder gets delivered...
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A
Aditi tomar
Oct 21, 2023
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Gas regulator not working

Gas regulator is not working. It is not broke from anywhere. Know is also fine. But when I'm using it, it's not working...
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A
Ajmal kannur
from Kelakam, Kerala
Oct 20, 2023
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Cylinder leakage agency not responding

Dear sir,

I would like to raise a complaint against our indane gas distribution agency in the village of kelakam, kannur(dist) kerala . the agency is always treating the customer very badly yesterday they delivered a damaged cylinder to us, the cylinder is leaking, I informed the agency on the spot but thier response is very poor still they did not send the technical team, also they are charging 20 to 25 rupees additional...
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H
hariduttao
Oct 10, 2023
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Even without getting the gas cylinder, I got the message of gas delivered.

My consumer number is CX 17851598, mobile number is [protected], I booked gas on 05.10.2023 and made an online payment of Rs. 911.50. I have not received the gas cylinder till 10.10.2023, whereas I received it on my mobile on 9.10.2023. Received a message that your cylinder has been delivered to you, which is unethical to send the message without delivering the cylinder, please inform the agency so that the gas cylinder is delivered to the...
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S
Sanjana traders
from Mangalore, Karnataka
Sep 28, 2023
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Im complaining about swastik auto care

Address: Indian oil, opposite JSW 10MT gate, torangallu bellari
Website: Consumer complaints.in

We have requested the gas station to put Deisel of worth ₹23000 and have paid for the same, the station had even then filled Deisel of ₹24874, when asked the staff are yelling back at us. When asked for bill they have told us automated bill copy and have given us a hand written copy which is mostly the fake one I have attached bellow, please look into this matter and contact me back on manager.[protected]@gmail.com...
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J
jangraamit
from Hisar, Haryana
Sep 19, 2023
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Most Urgent Very bad experience of Indian Oil petrol pump

Address: Vpo Kanwari Disst Hisar Tehsil Hansi

Dear Sir,
My self Amit jangra, Yesterday night I have suffered the very bad behaviors' details are below :-

Petrol Pump Name Janta kissan Seva Kendra
Address :- Vpo Mirka, Hisar Tosham Road.
Disst & Tehsil Hisar.

Complaint Description :- Yesterday I am going to Home with my faimly (wide & childern ) from village Dabra to Kanwari village time was around 11pm at once my bike no HR20AH3499...
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M
MohamedAbdullah
from Jangaon, Telangana
Sep 16, 2023
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South madras gas agency Mandaveli harassment

Address: Chennai

The indane south madras gas agency in Mandaveli thiruvengadam street is going high and peak by harassing and responding to customers . Lady named Samundiswari in the gas agency is harassing customers and reposmding like we are there for begging something . This already raised compliant in indane but till now shorted out . So now we are creating the consumer complaint . This is continuing . Shortly I will share all the complaint ticket number....
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S
satyarthsaurabh
Sep 12, 2023
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Cylinder not delivered but subsidy credited

I have booked lpg gas cylinder on 5th sep but cylinder still not delivered and surprisingly gas subsidy money credited.
Kindly deliver the cylinder.
My consumer number is [protected].
Agency - Om sai indane, patna.

Kindly do the needful and deliver the cylinder as soon as possible.
However due to non delivery of the gas i have also rebook the booking.
Thanking you,
Sonam Kumari...
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