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A
Arijit Gupta
from Jaipur, Rajasthan
Jun 23, 2009
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Sir/Madam,
I don't know whether there would be any action taken on this plea of mine, but this is a genuine plea on behalf of me not getting confirmed ticket on 29 june 2009 trying to book it on 24 june 2009 .There were 48 available seats on the tatkal quota of the AC 3 tier when I booked my ticket.And when I finished booking there were 9 available . And even though there were tickets available I was handed over a waiting list of 13 and the stupid waiting list started from 19 which cannot be possible as mine is a tatkal and the tatkal quota starts on 24th for 29th before which ticket cannot be booked.I know money will be returned to me as I dont get the confirmation but is this the way of treating the customers.PLease do something in regard to this.

Transaction ID: [protected]
PNR No.: [protected]
date of journey:24 june 2009
from allahabad to new delhi
Aug 14, 2020
Complaint marked as Resolved 
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    Venkatahareesh D
    from Hyderabad, Telangana
    Jun 22, 2009
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    Hi,

    I have booked the ticket via IRCTC from Khammam to Kochin, And the train is delayed by more than 3 hrs (around 7hrs delay), with the reason I have requested irctc to file the TDR for refund of full amount.

    And after waiting for so many months I have received information from IRCTC, there is refund of amount of rupees 1388 (which is near by half amount).

    Please help me in getting the solution for the full amount. This is pednig from so many months almost one year.

    Here is the PNR details:
    PNR No:[protected]

    Thanks & Regards
    Venkatahareesh D
    +91-[protected] (Mobile)
    +91-[protected] (Alt Mobile)
    actually i have booked my father ticket online i.e e ticket on 27 09 2009 his journey is from bbs to scjn for 5th oct and pnr no is [protected] but the tte charged my father and told that the ticket is cancelled but as the chart is prepared i cant cancel the ticket as i am a student i want to know when i am going to get the money back.and how many days will it take.
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      Normanjaisingh Pauldurai
      from Chandigarh, Chandigarh
      Jun 22, 2009
      Resolved
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      Hi,

      While I was trying to book a Tatkal eTicket from Chennai to Tuticorin (for 23rd June 2009 travel) on 18th June 2009, I was getting compilation error displayed in the screen, because of which I tried booking tickets 5 times and the same error was thrown. I was thinking that booking has not been done since error was thrown in the confirmation page. In order to confirm this, I tried looking at my booking history where I was shocked to see that all 5 times ticket have been booked and confirmed too. I have then immediately cancelled 4 of my eTickets. When I contacted IRCTC to refund the complete amount for cancelled eTickets, Rs.442 * 4 (Rs 1768), they have confirmed to return only Rs.70 per ticket. This is clearly because of the compilation error in IRCTC.co.in site and I would need complete refund. Please help

      eTickets Cancelled and for which complete amount to be returned:
      [protected]
      [protected]
      [protected]
      [protected]
      Aug 14, 2020
      Complaint marked as Resolved 
      Hi,

      While I was trying to book a Tatkal eTicket fromPune toNagpur (for 03 oct 2009 travel) on 04th oct 2009, I was getting compilation error displayed in the screen, because of which I tried booking tickets 5 times and the same error was thrown. I was thinking that booking has not been done since error was thrown in the confirmation page. In order to confirm this, I tried looking at my booking history where I was shocked to see that all 5 times ticket have been booked and confirmed too. I have then immediately cancelled 4 of my eTickets. When I contacted IRCTC to refund the complete amount for cancelled eTickets, R435, This is clearly because of the compilation error in IRCTC.co.in site and I would need complete refund. or send me ticket Please help
      irctc site always goes down while booking a tatkal ticket i m trying to log in from last 45 min but browser shows service not available. Page is distorted. no use of such site. it is time waisting better is u go to station and book there.

      but i am pretty sure that this site must be working for ticket agents and dalals...

      this is called public harrasment...

      ban this site never works while booking tatkal.

      solution is to upgrade ur systems and bandwidth which irctc will never do. god save public...
      I also faced similar problem today morning for about one and a half hour while trying to book the takal ticket for my son by train Trivendrum Rajdhani for 16.10.2009 from Manglore junction to nizamuddin railway station. This is an harresment to the railway passengers. I think it is being done purposefully to benifit Dalals and concerned railway employees.

      If CBSE can provide Secondary examination result with approximate hit rate one lack per minutes, why railways fails to do it.

      There is an urgent need to be looked by our railway minister.

      A K Singhal
      Delhi
      When is this going to be fixed - I'm sure there's nothing behind this but corruption. Information Technology was supposed to eliminate middleman, corruption, make a common man's busy life much easier & reduce paying off to agents/middleman. But it is not happening.

      I'm writing this at 8.51 am on 10/23/2009 after going through this same terrible experience 4th time. I was quite happy when online reservation system came in a few years back as I hate to pay agents & stand in long queues fighting with filthy agents in railway reservation office.

      My first experience booking a tatkal e-ticket was bad. I was ready at 8.00 am at the correct date from the date of journey but even till 8.15 am when I was trying to book it gave me a message "you can only book after 8.00am" WHAT"S WRONG WITH THE SYSTEM!!! it doesn't read time correctly!!! - computers can't do this mistake but people in the system can make this happen - WHY???

      After this I had similar experiences & I thought as the system is new, probably the management is still supporting the agents :-)

      I started going again to the reservation counter for any tatkal booking for which I had to be there at the counter at 6.00am to ascertain that I may get a confirmed ticket.

      Day before yesterday (10/22/2009, after almost a year) I tried tatkal booking again thinking that the issues I faced earlier would have been fixed in a years time "at the least". BUT NO… - after filling up the - "Plan my travel page" when I clicked on "go" it again said - "you can only book after 8.00am" & the time was 8.03am. I tried logging in again clearing browser's cache & trying different browsers - IE, Chrome & Mozilla. I kept getting the same message till 8.15am & then it got even better - "Service Unavailable".

      Today what happened is just too much - right from 8.00 am till 9.00 am I kept getting the "service unavailable" message. At 9.00 I was able to log in but when I searched for trains yet again - "service unavailable message". I called the 24x7 customer support 7 times in a row - they heard my problem once (only half of it) as soon as I said 8.00 am & tatkal they hung up. After that they was just picking the phone & putting it on mute - once I got to talk again but they just said "haan, haan haan" & the hung up… then mute again from the next call… PATHETIC!!!

      How can a computer system can say that it is not yet 8.00am when it is well beyond 8.00am - computer's don't do mistakes. It does what we want them to do.

      "Service Unavailable" message is a good camouflage too… WHAT IS GOING ON IN THE BACKGROUND - I GUESS EVERYONE KNOWS & KNOWS IT WELL…
      ANYBODY LISTENING!!!
      Its hell.A very bad service...
      Here is a solution, everyone. I was as frustrated as you are, but I tried this instead and it works every time now.

      If you're using a PC, Windows Vista (or earlier)

      1. Go to "Tools" at top of screen
      2. Click on "Clear recent history" (Ctrl+Shift+Del)
      3. Choose "Everything"
      4. Now click on "Clear now"
      5. Once your cache has been deleted (don't worry about what this means), go back to the IRCTC website and try logging in/booking/printing again. It may work fine, as it does for me every time.

      All the best! Let me know if this helps some of you!

      irctc airline bookings — continuous errors on the site

      the irctc airline booking site is full of errors. It is continuoys giving false messages that my credit card has been rejected. One ticket already got booked with the same credit card at their own site. Thereafter i used net banking and this time though my account got debited , the ticket did not get booked for some error. Nad now they say i will get refund only after 5-6 days. If they have so many bugs in the site why have they started operating it resulting to so much inconvenience to the consumers.
      please try the website http://irctctips.blogspot.com/ for "SERVICE UNAVAILABLE" problem
      HOW TO DELETE BOOKING HISTORY(TICKETS) THOSE WERE NOT NECESSARY(ALREADY JOURNEY WAS COMPLETED)?????
      DELETE BOOKING HISTORY(TICKETS) THOSE WERE NOT NECESSARY
      MY USER ID IS 'CSCGAISIMA'
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        G Sarkar
        from Mandapeta, Andhra Pradesh
        Jun 21, 2009
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        Corruption in IRCTC - tatkal tickets corruption.

        I was trying to book a tatkal ticket. IRCTC website says that Tatkal tickets can only be booked after 8 AM. So i logged on the site at 8 AM. When i searched my train it showed 81 seats available in tatkal quota. I made the payment quickly but after making the payment my ticket was listed in wailing list 116. This is beyond belief....
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        prem ranjan
        from Meerut, Uttar Pradesh
        Jun 19, 2009
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        The tatkal scheme provided by railway was for the convenience of people who wants to get the ticket immediately and online reservation was added to it but whenever the tatkal scheme opens, i.e. the first day of the booking for the sixth day the irctc.co.in never opens and when it opens all the tatkal seats are always reserved. It's not a single day problem. The site never opens at 8am as provided in the railway rules and all the agents are responsible for this. The railway officials are benefitting from this and agents at new delhi stations are very much responsible for this.

        Please make sure that site opens and operates from 8am only and the personal profiteering stops. I have suffered a lot due to this problem.

        Thanks.
        The tatkal scheme provided by railway was for the convenience of people who wants to get the ticket immediately and online reservation was added to it but whenever the tatkal scheme opens, i.e. the first day of the booking for the sixth day the irctc.co.in never opens and when it opens all the tatkal seats are always reserved. It's not a single day problem. The site never opens at 8am as provided in the railway rules and all the agents are responsible for this. The railway officials are benefitting from this and agents at new delhi stations are very much responsible for this.

        Please make sure that site opens and operates from 8am only and the personal profiteering stops. I have suffered a lot due to this problem.
        I totall agree with this. I have also faced the same probelm i.e tatkal the site is not opening and hence

        I have lost number of customers. IRCTC should take initiative to make the site operational by

        8 AM when tatkal opening is therre
        this is really paethetic.
        i agreee with ur point
        all agents are responsiblke for that...

        at 8 am
        it get struck...
        when it opens all the tickets r booked...
        I smell a rat here. They must be issuing tatkal to the agents first. I too have been facing the same problem.

        Cheats... Can no action be taken against them??
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          Suman
          from Pune, Maharashtra
          Jun 18, 2009
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          Logged in IRCTC #240185 and complaint Serial No- 527964)

          Hi,

          Today myself & wife with(PNR No : [protected]) missed the Seald Rajdhani Express as due reason of not receiving on time proper information for our reservation where it's departure time is 4.40 PM IST.

          We have booked a Tatkal Reservation for 30-may-2009 trip, our ticket status was listed waiting (no-WL 28 & WL29) till 2pm and again that status was changed to WL22 & WL23 at 3PM on 30th May 2009.

          We were trying to reach railway inquiry & custmer care for our ticket status for confrimation, but we didn't get the correct information.

          According to customer care, chart should be prepared before 4 hours before the departure time 4.40 PM IST. Perhaps, CHART was not prepared till 4.10 PM IST and was also showing our reservation status with waiting list no(WL 22 & WL 23). I dont know, why railway system is correcting it's failure for which people are suffering in this type incident. I belive, there might have some communication faillure for this incident but this should be intimated to its customer about the same. So that proper action can have taken.

          As a common customer, we are staying far long from sealdah railway station, and should recieve proper railway information(e.g., Railway reservation status from correct information system) before minmum 2 hr before the departure time, and unfortunately we came to know our ticket reservation status was confrimed at 4.25 PM IST, for which we were not able to board ourself in train. For this we want proper justice for this railway system failure. We have already booked a complaint(Serial No- 527964) in Sealdah railways system at the same time and not sure, if it would go in proper channel to provide us proper justification.

          We can finally say, we should have clean and clear railway system which should be visible to every user( from a common man to upper level). We shall ready to suffice proof to higher level if required for verification.

          Kindly note this as a formal application to railway system and if it is not a correct address, please forward our concern to propert channel. If this subject is not actively taken to proper channel, i may go-ahead to help of Indian Law for a common citizen to get proper justification.

          Kindly take immediate action ASAP.

          Regards,
          An Indian Citizen
          Aug 14, 2020
          Complaint marked as Resolved 
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
          I agree with the complainant. The callousness of Railway authorities has been causing a lot of inconvinience to the travellers. There is no professionalism in their working. It is unknown to a common man how reserved in all the get booked so fast and the trains start showing waiting list status 30-40 days before the day of travel. Strangely, you can get confirmed tickets from dalaals at exhorbitant rate just a day before. Doesn't it speak of irresponsibility of railway authorities or is there a nexus between dalaals and railway authorities? It is something that every passenger has the right to know.
          I agree with the complainant. The callousness of Railway authorities has been causing a lot of inconvinience to the travellers. There is no professionalism in their working. It is unknown to a common man how reserved seats in all the trains get booked so fast and the trains start showing waiting list status 30-40 days before the day of travel. Strangely, you can get confirmed tickets from dalaals at exhorbitant rate just a day before. Doesn't it speak of irresponsibility of railway authorities or is there a nexus between dalaals and railway authorities? It is something that every passenger has the right to know.
          WE ARE GETTING TO USE E-TICKETS A LOTS OF PROBLEM IF YOU BOOK A TICKET IN WAITING AND TICKET NOT CONFIRMED YOU WILL TRATED AS A WITHOU TICKET PASSENGER AND ALSO IF YOUR TICKET IS CONFIRMED AND WHEN YOU REACH STATION TRAN WAS LEAVE THEN YOU CAN NOT CANCEL E-TICKET, YOU HAVE REQUIRED TO FILE TDR BUT IT IS NOT SURE THAT YOU WILL GET REFUND MAXIMUM CASES RAILWAY NOT REFUND TDR CASES AND REGRETTED THAT CASES AND ITS A BIG FROUD TTE ARE SELLING TICKETS IN TRAIN WITH A LOTS OF MONEY.I THINCK THAT IRCTC TDR PROCESS REQUIRED TO COMPLETE WITHIN 15DAYS
          I also agree with this.. The IRCTC is not at all doing a good job to the comman man. ANother issue is that you wont get refund if the tatkal ticket is canceled with in 24 hours of travel. what the hel. I booked a tatkal which I missed out the date and when i canceled i lost the amount.b, cose the ticket was of same date. What hell they are then doing for WL for tatkal .
          This is too bad that people wont get confirmed if they want to travel to railway stations with family and then knowing that there ticket is not confimed.
          We should need a neet and clear service from IRCTC otherwise This is not to be solved.
          WHO CAN DO THAT CONGRESS, BJP... who is giving permision to sel agents who book tickets bulkly and provide the tickts on the day with same passenger name.. ??

          Note : any authority is reading this complaint or this is just a public opinion forum.with no response..

          Indian Railways — error in reservation chart

          PNR no. [protected] (tick no.[protected]
          Refer to my boked ticket PNR no above, wherein I had booked my ticket from Anand to Tatanagar, boarding at Anand. ON my ticket it is clearly mentioned "boarding at Anand". however, when i reached the station Anand, boarded the train, the TTE told me that the chart shows that we have to board at Nagpur. Not only this, we were told that we are travelling illegaly, as we canot board before nagpur. and that the TTE was pointing out that he could charge penalty. We do not kbnow why there is difference between the ticket and the chart. whatever it is , we were the sufferers as we had to get down at Surat station, and arrange for a fresh booking which was available only after two days. we had TWO senior citizen passengers travelling with us.
          I would strongly urge that the authorities look into the matter and take firm action, and i do anticipate the reply and explanation from the concerned regardign the inconvenence caused to us all.
          i await for positive action./

          Inefficiency of IRCTC — Non availability of reserved seats

          Dear Sir

          With great disappointment I would like to share an unfortunate incident that happened to me and my family.I booked 4 tickets for my family including myself on 9 Feb 2010 (PNR No-[protected]) for travel to Ludhiana on 14 Feb 2010 through Train No 2497/SHANE PUNJAB on internet.We boarded train in the morning at 6.40 am from New Delhi Railway Station and reached with ease to Ludhiana. Same day evening we boarded the same train at 5.25 pm from Ludhiana back to New Delhi (PNR No-[protected]). Even after booking reserved tickets we did not get all seats to sit.The train was already crowded with passengers 90% of whom were not having any reserved seat.There were no.of passengers left behind when train moved who were trying to board the running train due to overcrowding.In the mean while a passenger pulled the chain complaining the same leading to delay.It took almost 2hrs to settle the chaos in a journey of 5 hrs.At 7.40pm,TT visited the compartment with no complaint register.The statement passed on complaining all this was "aap aage se ticket sunday ko book mat karwaye kyunki radha swami beas ki sangat s train me rush hota hai aur is train me unreserved passengers ka chalan nahi hota".Moreover the seat no's were written wt ball pen making it impossible for passengers to track their seats.

          With no more words to express the disappointment in the service provided by one of the biggest govt undertaking,i hope this would atleast ensure sufficient steps are taken to make only reserved passengers board the train through rigrous checking or fine.

          Regards
          Parul Bhasin
          I think they should pay back the money if the Passenger is not travelling. They are getting the money from the ppl who are travelling and in case somebody cancel the tickets there is already WL to get the seat then y there is 25% back or no refund. I think except then travelers, Railways should return the entire money.
          same problem
          as you might have been aware a huge racket is operating(as per aaj tak news channel) to black the tatkal tickets. charts are not prepared in time, the server crashes in the morning while booking tatkal ticket. after 60 years of independence, we pay super fast charge for trains running at less that 60 km/ hr. india is heading towards what chaos.
          corruption everywhere. railway used be a good department.
          ya we all agree with your problem because we have also phased that same thing. and we also want proper justice because IRCTC is doing such a bhangar work and thats why we have to phased that all problem. and we have to be toghether and we should take such a steps against irctc. yar that called our trully india.
          Yes I am also agree, There are lot of things happening in railways.There are lot of travel agents and other broker who give bribe to railway people during tatkal and other reservation to reserve tickets and they sell the ticket in double rate or more than that.In bangalore a person who is doing the same and they take double the money.He do the same thing, his location is near to majestic->kapali theatre->Ramakrishna lodge.He spreads his number all over bangalore and his mobile number is [protected].He cheat the person lot and Even we dont know why the police is not taking action against this type of person.Bcoz of this lot of people facing the problem while journey.Mostly people use railway and bcoz of this people no one able to use tatkal type of service.We found only server down and in counter machine failure.
          Today on[protected] i have facing same problem. Train No. 19166 SABAMATI EXP. DEPARTURE TIME 4.35 AM BUT NOW AT 1730 HRS. CHART STILL NOT PREPARED.
          my PNR No. [protected], train departure time 3.08 am. I dont know, what should do
          online server is pathetic . It never works for tatkal/early morning booking.Also why these people donot make chart 24 hours in advance for long journey trains so that people know what to do? What the railway minister is doing? I think all ministers, MLAs, MPs AND bureaucrats should be made to travel long distance in general class and in waitng status in sleeper coach in sitting or standing so they will understand the problem. All quota for VIPs should be removed.
          once my ticket status was WL 1 and I was confident that after chart preparation i will get at RAC but after chart preparation my ticket status remain WL 1. This means mostly quota is booked by back door. Railway government should do something to avoid this.
          another big problem that i encountered was, i booked four tickets under the one PNR. wat they did was, they cleared only one ticket and the rest three were in waitlst 1, 2 n 3. which did not clear. so the obviously i[censored]r travelling wid family, u wont go untill all the tickets get confirmed, then for full waitlist tickets also u have to file TDR ccoz its under the same PNR in which one ticket got cinfirmed, imagine this was the status since d previous day from the date of departure, so anticipating that one confimred the rest 1 2 3 wailting will also clear, we did not cancel the tickets n so in the end we paid for wailist list tickets also... just imagine wat our governement is up to. so d gist is always get single PNR for single ticket, , , , coz IRCTC is CHORRRRRRRRRRRRR
          We have booked a Tatkal Reservation for 7am 25-june-2011 trip, our ticket status was listed waiting (no-WL 87ck& WL88ck) till 8pm and again that status was changed to WL68 & WL69 at 7.44PM on th 24june 2011.
          We were trying to reach railway inquiry for our ticket status & when chart will be ready, but we didn't get the correct information.
          Gautam singh

          Indian Railways — To know about restoration of old PNR.No.time period

          Dear Sir,

          With due respect I would like ask about restoration of old PNR no. data base in Indian railways that how much time Indian railways keep PNR no. in their Data base system please specify minimum and maximum time period.

          with kind regards,

          Dinesh Sharma
          Pathetic services of the IRCTC website as it never opens when you have to book a tatkal ticket. the error starts from 7:55 am and goes till 9:00 am until all the tatkal tickets are booked by the agents. Why doesn't the railways work on making the site better so that the common people can book the tatkal easily without any fuss. I have been trying to book a tatkal ticket since 3 dys and the only thing i get is service unavailable until even the tatkal reaches the waitlist. Also, I dont know why has railways increased the booking time from 3 months to 4 months, who plans the trips 4 months in advance and if you hv ny emergencies the only last option is TATKAL which never works. Or pay the agents some extra 700-1000 Rs for a tatkal ticket which itself is costly and no refund for it even if it is waitlisted
          our Indian Railway is so irresponsible towards the hygiene n food they give!! I would suggest a railway minister or a railway authority having the food served in canteen n railway stalls. they are so pathethic that even u can afford to buy it they are so bad to taste, that u feel like vomitting.
          and there is NO canteen for satragachi to LTT superfast express, which have a long journey of around 32 hours.
          railway takes a lot of money from people resulting to a poor and worst service to them.

          An Indian citizen
          I filed a TDR on 11th June 2011, till date, this TDR is not settled by Indian Railways. Very shortly i will celebrate its 1st Anniversary.

          All the above incidents are utterly shocking, but not surprising, as these happen on regular basis. World's largest employer must understand that they have monopoly in India. There is neither any competition, nor do they need to satisfy their 'Shareholders'. Railways must understand that they are 'for the people', 'of the people' and 'by the people'.

          Indian Railways — didn't get all tickets confirmed

          this is what kind of reservation i have 5 passengers in one ticket PNR No.[protected] only one among them was confirmed where shall o0ther passengers sit..??
          Yes, i am also facing the same issue.i have booked a Tatkal Reservation ticket Train no 16042. the train already started from source station the train will reached my station next two hrs.But the ticket shows wait list (WL4)and chart not prepared regarding this to whome should i contact to complient.
          Dear Sir,


          Yes, i am also facing the same issue.i have booked a ticket Reservation ticket Train no 12879 .PNR Number :[protected]E - TICKET) the train already started from source station the train will reached my station next two hrs.But the ticket shows wait list (WL6, 7, 8, 9, 10)and chart not prepared regarding this to whome should i contact to complient.
          Its possible to DALLAL to CONFIRM a waiting ticket by making a phone call to railway officer
          I have heard something
          I had booked my ticket from New Delhi to Kazipet by Rajdhani express on 30th April 2014 for date of journey is 3 JUN 2014 in 3rd AC (PNR-[protected]). I got RSWL2 and 3. Till the chartings was done my wait list no is the same. No improvement in Status (more than 30 days). Now the question is why Indian Railways are fooling the people with various names of WL - RSWL, PQWL, GNWL. If the ticket is up to Remote Area then they do not get GNWL and chances of getting confirmation is very less. There is no value for Small town travellers. While booking, are they providing any discounts for travelling to small towns? When the railways are charging the same amount (Other than regular ticket cost) from every traveller then there should be only one type of WL. First come first cancellations will effect to every one for getting confirmed seat in Railways and as per present system, Indian Railways is only meant for those who are travelling from Starting place to End place. How can the common person will spend that much amount where as he is not in need to travel till End Place.

          I request only to rectify the defects in Indian Railway Reservation system and make it user friendly.
          Tks Gopidusi
          I had booked my ticket from New Delhi to Kazipet by Rajdhani express on 30th April 2014 for date of journey is 3 JUN 2014 in 3rd AC (PNR-[protected]). I got RSWL2 and 3. Till the chartings was done my wait list no is the same. No improvement in Status (more than 30 days). Now the question is why Indian Railways are fooling the people with various names of WL - RSWL, PQWL, GNWL. If the ticket is up to Remote Area then they do not get GNWL and chances of getting confirmation is very less. There is no value for Small town travellers. While booking, are they providing any discounts for travelling to small towns? When the railways are charging the same amount (Other than regular ticket cost) from every traveller then there should be only one type of WL. First come first cancellations will effect to every one for getting confirmed seat in Railways and as per present system, Indian Railways is only meant for those who are travelling from Starting place to End place. How can the common person will spend that much amount where as he is not in need to travel till End Place.

          I request only to rectify the defects in Indian Railway Reservation system and make it user friendly.
          Tks Gopidusi

          refund my balance

          sir, i booked a ticket on 3rd sept 2013,but unfortunatively i could not book the ticket due to slow internet connection.And my balance has been deducted from my account.

          money deducted but reservation not done

          dear sir, txn#[protected] sbi money deducted throuth my card SBI [protected] while reservation booking. but reservation not done

          REFUND NOT RECEIVED AFTER 2.5 MONTHS

          PNR NO.[protected] The refund amount against above PNR has not been received till date despite several e-mails.

          poor quality experience

          On dated 11 aug 2014 i have order a plate of samosa in irctc chandigarh having a bill no A-50. The quality of the food is as much as poor that i couln't finish a single plate
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            VINOD R DODEJA
            from Gurgaon, Haryana
            Jun 18, 2009
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            Resolved

            Dear Sir,

            I was trying to book a train ticket in TATKAL from Chennai to Mysore on 20th June 2009, the IRCTC site was showing page cannot be displayed error & due to my consceutive tries to the site i ended up booking 7 TATKAL tickets & at aroung 3:30 p.m on 18th june 2009, when i checked my e-mail i was surprised that the tickets have been booked & i immediately mailed IRCTC to cancel the 6 tickets & not to charge me the amount for the same as it was the site down error & not from my side...But till now till 6:30 P.M i have no mail confirmation mail,

            Thanks & Regards

            Vinod
            [protected]
            Aug 14, 2020
            Complaint marked as Resolved 
            i was booked a ticket in tatkal from vijayawada to bangalore (sheshadri express) on10.11.09 date of jurney was 11.10.09. after that i was not travelled in that train, so i cancelled that ticket. so how much money i will get and how many day its take.

            thanking you sir
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              R
              rkgaur
              from Delhi, Delhi
              Jun 18, 2009
              Resolved
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              I want to cancele my e ticket which by booked through on line i.e. IRCTC. Now home page or any link of
              IRCTC is cannot be displayed How I can cancele my ticket The details are below :

              PNR [protected] Date of journey 20/06/09 From NDLS To CNB Class SL
              PNR [protected] Date of journey 25/06/09 From NDLS To CNB Class 3A
              PNR [protected] Date of journey 28/06/09 From NDLS To CNB Class A/c CC
              PNR [protected] Date of journey 30/06/09 From CNB To Ndls Class 3A

              Please suggest me what I can do
              Aug 13, 2020
              Complaint marked as Resolved 
              1. It is almost impossible to book tatkal ticket from irctc.co.in. Nomal person login is not given enough bandwidth or virtually they are blocked to do that.
              2. In normal scenario also, login to irctc is relatively too slow.
              3. For normal booking also, several time ‘time out’ happens.
              4. Several times, irctc.co.in can not come back after payment gateway. This makes transaction failure and refunds happens as per sweet time taken by irctc.
              5. ‘Connection failure’ is normal tendency of irctc.
              6. Once the same issue was raised in one news channel, where some senior personal of railway had cried reason of heavy traffic on site. I think yahoo/gmail/facebook/linkedin etc are facing atleast 10 times more traffic then irctc but still they are smooth.
              7. Now agents are not allowed to book Tatkal between 8 am to 10 am. The result is, now tatkal and normal booking has worsened.
              8. To improve quality of irctc will not consume more then Rs 10 Cr which is not at all a difficult amount. The difficult arrangements are honesty, non-corrupt environment, and clean railway ministry, non-interference of agents and of course patriotic citizens of India.
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                R
                Raihan Hazarika
                from Hyderabad, Telangana
                Jun 18, 2009
                Resolved
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                Resolved

                Money charged, ticket not provided

                Hello,

                On 18/06/2009 I have done an online transaction to purchase a ticket on Falaknuma Express (Train No. 2704) from Secunderabad to Howrah boarding on 16/07/2009 in my name Raihan Hazarika. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and also the ticket was not generated.The money ( Rs 1207 ) has already been deducted from my SBI account but i have not received ticket confirmation.

                I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

                Expecting a reply as soon as possible.

                Yours Sincerely
                Raihan Hazarika
                Aug 14, 2020
                Complaint marked as Resolved 
                Hello,

                On 18/04/2009 I have done an online transaction to purchase a ticket on 5035
                UTR SAMPRK K EX from Delhi to Haldwani boarding on 10/05/2009 for Harish Kumar and Smt kamala. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 139 ) has already been debited from my SBI acc.but i have not received ticket confirmation

                I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

                Expecting a reply as soon as possible.

                Yours Sincerely
                Harish Kumar
                Amount deducted, ticket not provided!

                Dear,

                On 04/05/2009 I have booked a ticket, instead of ticket confirmation i got the error message, REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?... .

                I request you to help me in this regards. I am looking forward for your kind response.

                Thanks a lot in advance.

                With Warm Regards,
                Pushkar.
                IRCTC Complaints - Money charged, ticket not provided

                Money charged, ticket not provided
                Hello,

                On 06/05/2009 I have done an online transaction to purchase a ticket on 5035
                UTR SAMPRK K EX from Gorakhpur to Badshanagar boarding on 07/05/2009 for RAVEENDRA PRATAP SINGH MALE 40 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 101.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

                I request IRCTC to help me at the earliest and refund the same amount.

                Expecting a reply as soon as possible.

                Yours Sincerely
                Raveendra Pratap Singh
                [protected]
                Email ID : [protected]@yahoo.com
                My S.B.I. ACCONT NO IS[protected]
                IRCTC Complaints - Money charged, ticket not provided

                Money charged, ticket not provided
                Hello,

                On 06/05/2009 I have done an online transaction to purchase a ticket on 2531 GKP LJN INTRCIT from Gorakhpur to Badshanagar boarding on 07/05/2009 for RAVEENDRA PRATAP SINGH MALE 40 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 101.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

                I request IRCTC to help me at the earliest and refund the same amount.

                Expecting a reply as soon as possible.

                Yours Sincerely
                Raveendra Pratap Singh
                [protected]
                Email ID : [protected]@yahoo.com
                My S.B.I. ACCONT NO IS[protected]
                Money charged, ticket not provided
                Hello,

                On 25/05/2009 I have done an online transaction to purchase a ticket on 2904
                golden temple expss.from Delhi to mumbai central boarding on 30/05/2009 for sandeep choudhary Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.

                I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

                Expecting a reply as soon as possible.

                Yours Sincerely
                Sandeep choudhary
                STAR NEWS
                MUMBAI
                Yes i agree with u and i was cheated in same manner and they sent me Lawyers notice for the recovery and next time they might send gondaas.
                This happened with me also but the money was credited back to my account after 10 days. meanwhile you can also check the booked ticket history. I am using IRCTC since last 3 years and this kind of problem happened several times but money was credited to my account after around a week

                I advice to have patience. If your ticket is not in booked history then you can rebook.
                IRCTC Complaints - Money charged, ticket not provided

                Money charged, ticket not provided
                Hello,

                On 03/06/2009 I have done an online transaction to purchase a ticket on 8646
                EAST COAST EXP from Samalkot jn to Bhubaneswar boarding on 14/07/2009 for N VENKATA RAMANA MURTHY 46 Years of age and N SATYA SANTHA DEVI 40 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 512.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

                I request IRCTC to help me at the earliest and refund the same amount.

                Expecting a reply as soon as possible.

                Yours Sincerely
                same happened with me today when I booked ticket in train no 3185, I h done all the formalities but after that an error message appeared REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?... ...I dont know what to do...can any one help...
                conplained-----> money charged ticket not prvided.
                i have done reservation from delhi to etawah
                but i did not get ticket while money has been deducted from my account.
                plz
                Money charged, ticket not provided

                Hello,

                On 20/07/2009 I have done an online transaction to purchase a ticket on Ernakulam Express (Train No. 2677) from Bangalore to Ernakulam boarding on 29/08/2009 in my name Rakesh. Unfortunately after the payment was made through Syndicate ATM cum DEBIT card payment gateway, the ticket was not generated.The money ( Rs 401 ) has already been deducted from my Syndicate bank account but i have not received ticket confirmation.

                I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

                Expecting a reply as soon as possible.
                i have reserved ticket on 16.08.09, for chennai to hyderabad, but tcket not provided only money is taken from your side pls refund that i have only transaction i.d only [protected] pls refund, RS. 312


                THANKING YOU SIR
                HELLO SIR
                PLS REFUNDED MY MONEY CHARGED THAT TICKET ALSO NOT ISSUED MY EMAIL
                PLS CHECK AND RETURN MY MONEY, TRANSACTION I.D([protected]), I DONT HANE P.N.R NUMBER SO PLS KINDLY REFUND THAT MONEY
                IRCTC Complaints & Reviews - Money charged, ticket not provided


                Money charged, ticket not provided
                Hello,

                On 03/04/2012 I have done an online transaction to purchase a ticket on 12904
                BDTS GARIB RATH from MATHURA JN to BANDRA TERMINUS boarding on 13/06/2012 for RAFEEQUE AHMAD Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 553 ) has already been debited from my SBI acc.but i have not received ticket confirmation

                I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

                Expecting a reply as soon as possible.

                Yours Sincerely
                RAFEEQUE AHMAD
                Money charged, ticket not provided
                hello i have done online purchase ticket, money charged but not provided confirmation ticket
                so please provide my ticket if not please refund my amount of Rs 181.00 from secunderabad to visakhapatnam dated on[protected]
                On 07.04.2012 I have done an online transaction to purchase a ticket on12836
                YPR HATIA EXPRESS from VISHAKAPATNAM to HATIA boarding on 19.05.2012 for RAVIKANTH SHARMA. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 340 ) has already been debited from my SBI acc.but i have not received ticket confirmation

                I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

                Expecting a reply as soon as possible.
                "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...

                Dated[protected]
                Train no. 14119
                Journey- RUDRAPUR CITY to DEHRADUN
                Boarding[protected]
                Payment by- SBI ATM cum DEBIT CARD
                Amount Deduced- Rs. 310

                I request IRCTC to help me at the earliest with the ticket . If not, the same amount may please be refunded.

                Expecting a reply as soon as possible
                IRCTC Complaints - Money charged, ticket not provided

                Money charged, ticket not provided
                Hello,

                On 07/07/2012 I have done an online transaction to purchase a ticket, bangalore to davangere boarding on 17/08/2012 for khadir ur rahaman MALE 26 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 122.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation

                I request IRCTC to help me at the earliest and refund the same amount.

                Expecting a reply as soon as possible.

                Yours Sincerely
                khadir ur rahaman
                [protected]
                Email ID : [protected]@gmail.com
                10 july 2012, U.N-amit96040
                Amount deducted, ticket not provided!

                Dear,

                On 10/06/2012 I have booked a ticket, instead of ticket confirmation i got the error message, REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?...

                after that i have booked succesfully two ticket for this same username or password.

                I request you to help me in this regards. I am looking forward for your kind response.

                Thanks a lot in advance.

                With Warm Regards,
                Hello...I booked a ticked for Joseph Bvera to travel from TPJ to ERS, and was charged but ticket not provided and I got this message...REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankre...
                I BOOKED A TKT FROM TRIVANDRUM TO TRICHUR DATED 17/10/2012 THROUGH SBT DEBIT CARD .

                WE GOT THE SMS FROM POS SBIRCTC TELLING THAT THEY RECEIVED THE PAYMENT BUT WE HAVE NOT RECEIVED THE E TICKET.

                PLS CLARIFY

                REGARDS
                KRISHNAN
                I BOOKED A TKT FROM AGC TO ALD DATED 30/10/2012 THROUGH SBT DEBIT CARD two time and debit Rs1200 x2= 2400 .

                WE GOT THE SMS FROM POS SBIRCTC TELLING THAT THEY RECEIVED THE PAYMENT BUT WE HAVE NOT RECEIVED THE E TICKET.

                PLS CLARIFY

                REGARDS
                Manish
                IRCTC Complaints - Money charged, ticket not provided

                Money charged, ticket not provided
                Hello,

                On 31/10/2012 I have done an online transaction from lucknow to ahmedabad boarding on 01/11/2012for navneet kumar MALE 21 Years of age Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?... came up without giving me the confirmation of the payment and neither the ticket is generated.The money ( Rs 547.00 ) has already been debited from my SBI acc.but i have not received ticket confirmation.I HAVE REGISTERED WITH IRCTC.TRANSACTION IDIS [protected].

                I request IRCTC to help me at the earliest and refund the same amount.

                Expecting a reply as soon as possible.

                Yours Sincerely
                RAVI Pratap PANDEY
                [protected]
                Email ID : [protected]@GMAIL.COM
                My S.B.I. ACCONT NO IS - [protected]

                IRCTC — change my phone number to my irctc registration account or if not possible delete my account

                my user name is jivethaa, in this account i gave the mobile number is [protected]. This mobile not working.please change my new mobile no is [protected]. name; viswa last name; nathan my email id: [protected]@gmail.com

                IRCTC — Refund money is not credited in to my account

                Hi, I have booked the ticket on 3rd May 2015 and i had canceled it, my transaction id is [protected], when the amount is refunded in to my account

                online reservation not working

                irctc site is dead slow and wasting time o[censored]s a lot. please remove the site or provide better service.

                NOT RECEIVED TDR REFUND

                I have filed tdr on 12th July ...my Reference No: ekt[protected] & PNR NO : [protected]. But the status from that day is still tdr entered ...when will I get money back ? There is no change in status
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                  R
                  rajeev hussain
                  from Ludhiana, Punjab
                  Jun 14, 2009
                  Apr 3, 2023
                  This thread was updated on Apr 3, 2023
                  Resolved
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                  Resolved

                  DO NOT SHOW MY BOOKED TICKET HISTORY

                  I m a user of ictct i have an account on irctc web site from a long time. i book many ticket without any problem. but from last a month on my account page booked ticket history, tds details etc. not shown by irctc. so i m confuse about this,

                  i want to show my booked ticket history etc. details...
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                  P
                  piyush
                  from Gurgaon, Haryana
                  Jun 11, 2009
                  Resolved
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                  Resolved

                  This is regarding cancellation of ticket via irctc, irctc claiming money been refunded but till date the money havent credited into my pnb account, its been a month. Pnb call centre doent care to answre the quiries and blames the irctc. this is frustarting .
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  my complain is 29/6/2009 i withdraw the cash in icici atm but the atm is said sorry .

                  so after some time i go to obc atm and withdraw the cash but my account is blanck and withdraw cash 500 extra please suggation
                  To
                  Debit Cards section
                  Transation Banking Division
                  Head Office
                  New Delhi-110001

                  Re: To Issue a New debit cards.

                  Sir,
                  I am here from Dharamsala.We have all our staff account in your PNB
                  Bank (Norbulingka institute)
                  Bank code no -24
                  Atm Serial no -595.
                  One of our staf[censored]nlucky broken and remove a little black lines from side of
                  ATM Cards. We consulted to our branch office they gave us -dail tone no[protected]Its seem very busy and Toll free[protected]. To block the ATM from main office and get a refrences no from yours esteem office to get a fresh ATM.
                  (1) Name --Tenzin Tsering
                  A/C No-[protected]
                  Cards Code no[protected]
                  Issue Dates-10/07
                  He need a New ATM bacause his previous ATM was not working.
                  I Obelige to get a good respond from your's esteem office as soon as possible.

                  With Best Regards
                  this is really happening in pnb, as i am also facing the same problem.i booked a ticked from kingfisher after some days on 2aug2010 i cancelled the ticket, but the money is not ye been credited in my account..kingfisher says that the money is refunded but it is not reflecting in my account...
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                    A
                    Alagusolaimalai
                    from Mumbai, Maharashtra
                    Jun 10, 2009
                    Resolved
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                    Resolved

                    During my last trip to Pune, I booked cab through IRCTC online services. I was told while booking I would receive SMS on cab details and chauffeur phone number. I requested for 11:45AM pick up from Pune air-port, since my flight was scheuduled arrival of 11:30AM. Even after landing till 12:30 I did not get any sms or call from any body.
                    Then I called IRCTC, it took nearly 10 minutes to make the customer service person to understand about my issue. Finally around 1:00pm I got call from transporter carzonerent saying he would send his taxi by next half an hour.
                    I was forced to wait around 2 hours without any reason. My day plan was completely spoiled by that delay.
                    I will not utilise this service hence forth. Dear friends be careful while using this services.

                    regards
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    it is really worst service by irctc
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                      A
                      avaid
                      from New Delhi, Delhi
                      Jun 8, 2009
                      Resolved
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                      Resolved

                      I have been using this service for years now, but today I have witnessed this much casual approach frmo IRCTC end, that I felt posting this complaint early ni the morning at 5:15 AM.
                      Earlier I had booked tickets at 5 in the morninig .Today i wanted to book tickets for[protected], so i logon to irctc at 4:58 AM .For 2 mins, site was showing me booking timings from 5 Am to 11:30 PM, but the moment server got back after 5 AM, at the time of finding my trains, a new mesg window pooped out telling me that booking can only be done after 8:00 Hrs.Now this is what i call as casual approach.First they change booking timings and then they dont even consider displaying it to consumers.They dont even consider stop displaying the OLD TIMINGS...

                      I HAVE UPLOADED TWO SCREENSHOTS .1ST SHOWS LOGIN TIMINGS DISPLAYED ON IRCTC(i.e from 5 AM Onwards) AND 2ND SHOWS BOOKING TIMINGS FROM 8 AM ONWARDS, when I was trying to book tickets using my brothers ID.

                      .

                      For people out there who still beleive booking timings are from 5 AM to 11:30 PM, dont get fooled by wrong mesg displayed on your IRCTC screen.In actual, it wil allow you to book ticket from 8AM onwards Only.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      What you have said is true to some extent. The train ticket booking timings is from 5am to 11:30 pm. This is only booking for normal tickets. if you have to book a ticket a ticket under tatkal scheme, then you have to wait till 8am. Though is not mentioned anywhere in the site. i am using the site from last three years and i have enough experience booking under tatkal scheme.
                      Irctc should correct its website and mention that etickets can be booked only after 8:am and tatkal iTickets are not possible because of new 2 days limit on it
                      Booking (I-ticket and E-ticket ) is allowed from 5.00 to 23.30 Hours
                      (Indian Standard Time) on all days including Sundays.
                      Greenwich Mean Time 23.30 and 18.00 Hours

                      Cancellation of E-ticket is allowed from 5.00 to 23.30 Hours
                      (Indian Standard Time) on all days including Sundays
                      (before chart preparation of the train).
                      Greenwich Mean Time 23.30 and 18.00 Hours

                      The above message is wrong and some people are unnecessarily waiting upto 5am to book under TATKAL. You should mention except TATKAL. otherwise it has become a miscommunication. please correct it.
                      All commitments made by IRCTC's seem to be fake as while E-Ticket booking it shows quick book cannot be possible between 8:00 - 9:00 AM.
                      Again it has opened gates for vendors / agents / brokers.
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                        N
                        NITHYA VETRIVEL
                        from Pune, Maharashtra
                        Jun 5, 2009
                        Resolved
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                        Resolved

                        I am Nithya V working in pune.

                        I am hoping you will help me. I was cheated by someone.

                        Someone have booked railway ticket using my bank account (through my internet banking account)

                        I need to find that person. So i have sent a detailed mail to IRCTC about this. I called IRCTC delhi but they said it is not possible to find it.

                        My opinion is, that person should have booked the ticket through IRCTC only. With the booking date and transaction details they can find the person name and journey details.

                        IRCTC refused to investigate it.

                        I need your intervention in finding out the culprit.

                        IRCTC complaint number:

                        [IRCTC #249346]
                        Aug 14, 2020
                        Complaint marked as Resolved 

                        IRCTC — misused charge fine

                        hi sir
                        this requset to plain my uncle board on train mumbai to coimbuture they took e ticket and they have id but it not valied ticket collecter fined them 1500 rs as per ticket i just want what i paid for e ticket can explain
                        MY NAME IS AHSISH JAIN IRCTC ID-GOLU6636 HAI[protected]
                        KO EK TICKET KA TRANSTION FAILD HO GAYA THA USKA REFOUND NAHI MILA HAI SO GIVE
                        ME REFOUND MY ACCOUNT AC/NO.[protected] FEDRAL BANK RING ROAD SURAT-395002
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                          A
                          Arjun Prasad
                          from Delhi, Delhi
                          Jun 5, 2009
                          Resolved
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                          Resolved

                          I would like to describe a difficulty in the e-ticket reservation. At sometimes the authorized agents misspell the name of the passengers in e-ticket, Tatkal. In such cases there is no possibility to change or correct the name of the passenger. Previously, a identity proof number had to be provided for e-ticket, with which we can atleast prove the correct passenger name though the passenger name is wrongly typed while booking the ticket. But now the identity number need not be provided. Hence in this case, if the name is wrongly typed, there is no means to change the name.

                          When the Chief Reservation Supervisor of important stations are authorized by Railway Administration to permit the change of name of a passenger having a seat or berth reserved in his name in the following circumstances namely:-

                          Where the passenger makes a request in writing 24 hours before the scheduled departure of the train that the reservation made in his name may be transferred to another member of his family, meaning, Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife., why cant the name that is mistakenly typed could be corrected ?

                          This is a great difficulty among passengers in e-ticket booking and almost many passengers feel that a clear and flexible rule has to be implemented in case of e-ticket. If there is a rule to correct the name of the passenger in e-ticket passenger, it would be much helpful.
                          Aug 14, 2020
                          Complaint marked as Resolved 
                          My daughter and her husband while trying to get into unreserved compartment at the banglore city station with the valid open ticket to come to chennai, train No; 12658. Two person standing by the unreserved coach demanded Rs 60 per person to get into the unreserved compartment she says RPF was also standing next to them where keeping their mouth shut when she asked them (RPF) they just ignored her. I would like to know is there any railway rule like this...
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                            prateek rath
                            from Bengaluru, Karnataka
                            Jun 4, 2009
                            Resolved
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                            Resolved

                            invalid user name & password

                            sir,
                            i booked a ticket on 3rd june 2009 with a user name & password in the irctc websight. but today when i am trying to logging into this websight its mentioning my user name or password invalid. when i went through the forgot password option & gave the answer of the question i have selected its showing an incorrect answer alert.
                            i really need to access my acount having the same user namr & password....
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                            S
                            Sonali Das
                            Jun 4, 2009
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                            The new scheme of tatkal tickets is doing no help in reservation of tickets for common person like me. First the tickets are sold within minutes after opening of tatkal 5 days earlier. What is point in keeping the scheme for five days if the tickets are going to be sold in just few hours? I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailable due to traffic on website I guess, and till the time I submit my data it was already WL-09.This is today’s incident. All this from 8:00 am to 8:05 am. Most of the tickets are booked by agents and common man is left with no tickets.
                            Secondly, the fair for the whole distance of the train becomes too much for those travelling only a part of the whole distance. This is unfair but even when we are ready to pay that we have no assurance of getting a ticket. This system is encouraging corruption and is becoming a pain for people like me.
                            The new scheme of tatkal tickets is doing no help in reservation of tickets for common person like me. First the tickets are sold within minutes after opening of tatkal 5 days earlier. What is point in keeping the scheme for five days if the tickets are going to be sold in just few hours? I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailable due to traffic on website I guess, and till the time I submit my data it was already WL-09.This is today’s incident. All this from 8:00 am to 8:05 am. Most of the tickets are booked by agents and common man is left with no tickets.
                            Secondly, the fair for the whole distance of the train becomes too much for those travelling only a part of the whole distance. This is unfair but even when we are ready to pay that we have no assurance of getting a ticket. This system is encouraging corruption and is becoming a pain for people like
                            this is right when i booked tatkal tickets' suddenly irctc take service unavailable in 8 O'clock this is very bad Problem. Plz salve this Promlem and give me suggestion my e:-mail
                            I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailabledue to traffic on website I guess, and till the time I submit my data it was already WL-09.This is today’s incident. All this from 8:00 am to 8:05 am. Most of the tickets are booked by agents and common man is left with no tickets.
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                              nitin_jaindilli
                              from Ludhiana, Punjab
                              Jun 3, 2009
                              Resolved
                              Report
                              Copy
                              Resolved

                              From: "nitin jain" <[protected]@yahoo.com>Add sender to ContactsTo: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.inMessage contains attachmentsFw: Re: ***CANCELATION OF E-TICKET***.eml (9622KB)

                              --- On Mon, 25/5/09, nitin jain <[protected]@yahoo.com> wrote:


                              From: nitin jain <[protected]@yahoo.com>
                              Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
                              To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
                              Date: Monday, 25 May, 2009, 8:15 PM




                              --- On Sun, 17/5/09, [protected]@yahoo.com <[protected]@yahoo.com> wrote:


                              From: [protected]@yahoo.com <[protected]@yahoo.com>
                              Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
                              To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
                              Date: Sunday, 17 May, 2009, 10:36 AM


                              Dear All,

                              Please confirm the status for below cancelled eticket.Its being 5months now.

                              Nitin Jain
                              [protected]

                              --- On Fri, 8/5/09, tdr <[protected]@irctc.co.in> wrote:


                              From: tdr <[protected]@irctc.co.in>
                              Subject: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
                              To: [protected]@yahoo.com, [protected]@yahoo.com
                              Date: Friday, 8 May, 2009, 4:42 PM


                              Dear customer,



                              Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 09.01.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 08.05.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..





                              Regards,



                              Ved Prakash
                              [protected]@irctc.co.in

                              Ph:[protected]



                              Forwarded Message: Fw: Re: ***CANCELATION OF E-TICKET***.eml
                              Fw: Re: ***CANCELATION OF E-TICKET***Wednesday, 6 May, 2009 11:40 AM
                              From: [protected]@irctc.co.inTo: [protected]@irctc.co.inMessage contains attachmentsFile TDR Procedure.mht (9613KB)
                              Dear Team,

                              Please look into the matter.


                              Thanks & Regards
                              Preeti Jaggarwal
                              [protected]@irctc.co.in
                              www.irctc.co.in
                              [protected]


                              ----- Forwarded message from [protected]@yahoo.com -----
                              Date: Tue, 5 May 2009 19:41:38 +0530 (IST)
                              From: nitin jain <[protected]@yahoo.com>
                              Subject: Fw: Re: ***CANCELATION OF E-TICKET***
                              To: [protected]@irctc.co.in
                              Cc: [protected]@irctc.co.in

                              Hi,

                              Follow your action in below mail.

                              I think now its more than 90days the ticket had been booked and TDR being filed.

                              When the hell you people are going to refund my amount of money.

                              Its just you are harrassing the customers without there bloody mistake.

                              Nitin Jain
                              [protected]

                              --- On Thu, 5/2/09, nitin jain <[protected]@yahoo.com> wrote:


                              From: nitin jain <[protected]@yahoo.com>
                              X-Ticket-Id: 166471
                              Subject: Re: ***CANCELATION OF E-TICKET***
                              To: "etickets" <[protected]@irctc.co.in>
                              Cc: [protected]@irctc.co.in
                              Date: Thursday, 5 February, 2009, 11:11 AM







                              Dear Kumkum Sharma,

                              Please refresh your wesite as its showing 60days and you people are saying it will take 90days.Please find the attachement if donot have access to your own website.

                              Nitin Jain

                              --- On Thu, 5/2/09, etickets <[protected]@irctc.co.in> wrote:

                              From: etickets <[protected]@irctc.co.in>
                              X-Ticket-Id: 166471
                              Subject: Re: ***CANCELATION OF E-TICKET***
                              To: [protected]@yahoo.com
                              Date: Thursday, 5 February, 2009, 10:46 AM


                              ?



                              Dear Customer,

                              Please note that your case is under tdr process. This process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account



                              Regards,
                              Kumkum Sharma.
                              [protected]@irctc.co.in
                              www.irctc.co.in

                              ----- Original Message -----
                              From: nitin jain
                              To: [protected]@irctc.co.in
                              Cc: [protected]@irctc.co.in
                              Sent: Wednesday, February 04, 2009 8:22 PM
                              Subject: ***CANCELATION OF E-TICKET***






                              Hi,

                              Follow your action for below query on cancelation of E-ticket.

                              Regards
                              Nitin Jain
                              [protected]

                              --- On Wed, 4/2/09, nitin jain <[protected]@yahoo.com> wrote:

                              From: nitin jain <[protected]@yahoo.com>
                              X-Ticket-Id: 166471
                              Subject: ***CANCELATION OF E-TICKET***
                              To: [protected]@irctc.co.in
                              Date: Wednesday, 4 February, 2009, 8:19 PM













                              Hi,

                              This is with reference to the Transaction Id [protected] with PNR [protected] i booked a ticket from Delhi to Amritsar in the name of Mr.Vikas Chabra dated 03/01/09, but the train was lait by six hours so i choose the other mode for travel, now due to he chart already generated for that train i was unable to cancel the ticket so i filled a TDR on 04.01.09 for the same for which the reference number is ekt[protected].from that date till today only one update is there request in process.

                              Please do the needfull to get the refund process on priority as it was not my fault the train got delayed by more than 3 hrs due to which i was unable to board the same

                              Regards
                              Nitin Jain
                              [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              railway e ticket full refund — non receipt of full refund

                              REMINDER

                              IRCTC,

                              Dear Sir,

                              Sub: Non payment of full refund for cancelled train

                              PNR NO. : [protected]
                              User Id : kltak
                              Train No. & Name: 5636/DWARKA EXPRESS
                              Date of journey : 09-06-08
                              Date of booking : 22-06-08

                              I have cancelled my e-ticket after confirming from your website that the train arriving to GUWAHATI has been cancelled so my train (GUWAHAT TO OKHA) has also been cancelled because the same train is going back from GUWAHATI to OKHA on 9-06-08. In view of above I have cancelled my e ticket but to my surprise Rs 141/- is deducted as cancellation charges .For cancelled train no amount is deducted as per rule and after confirmation from your website, I have cancelled my ticket. FULL REFUND IS NOT MADE.

                              I know that, it is a very difficult task to get back the money from railway. You will always prove yourself right showing many technicalities but fact of matter is that train was cancelled and I should get my legitimate full refund. You cannot say your website is fraud. I have taken all informations from your web and cancelled the ticket.

                              Kindly, look into the matter and correct the system mistake & refund the balance amount as early as possible.

                              The copies of the late running tag / cancellation tag of train & cancelled ticket are given below and in attachment for your reference. In canceled ticket Rs.141/- is shown as cash deducted .These copies were taken prior to cancellation of ticket from railway website.


                              Thanks & regards.

                              Pankaj Tak












                              RAIL WAY TAG




                              Selected Train Selected Station Date (DD/MM/YYYY)
                              5635 MKA 08/06/2008

                              Train Name GUWAHATI EXPRES
                              Station Name MOKAMEH JN
                              Scheduled Arrival Time Not Applicable
                              Delay In Arrival (Hr:Min) Not Applicable
                              Actual/Expected Arrival (NOTE : TRAIN IS TEMPERORILY CANCELLED BETWEEN OKHA and GUWAHATI )
                              Scheduled Departure Time Not Applicable
                              Delay In Departure (Hr:Min) Not Applicable
                              Actual/Expected Departure (NOTE : TRAIN IS TEMPERORILY DIVERTED BETWEEN OKHA and GUWAHATI )
                              Last Updated At Not Applicable
                              Updated At Not Applicable




                              COPY OF CANCELLED TICKET
                              ancellation Status Details

                              PNR-Number [protected]
                              Train Number 5636 Train Name
                              Date [protected]
                              From Station GUWAHATI To station AHMEDABAD JN
                              Reservation upto AHMEDABAD JN Boarding point GUWAHATI
                              Class SL No of passengers
                              Charting Status
                              Cancellation Reason
                              Cash Paid Rs. 561.0
                              Cash Deducted Rs. 141.0
                              Cash Refund* Rs. 420.0
                              *Refund Amount mentioned would be refunded back electronically to the account used for booking. If the Refund amount is appearing as '0' for Tatkal ticket cancellations, there will be 'NO' refunds to the account.




                              Status Report



                              S# Name Age Sex
                              1 Pankaj Tak * 18 Male
                              Booking Status Current Status
                              S6, 51 Can/Mod

                              Irctc.co.in — refound amount not sufficent

                              I have booked ticket from Hazrat nijamuddin to Jharsuguda on date-20.10.08 as wating but ticket was not conform before 8 hours of travelling hours so i donot travel on date 31.10.08 and we can not cancilled the ticket before the chart preparation . i have file the TDR but we have got ensufficent amount .please look this matter and reply as earliest

                              IRCTC — tdr refund not processed

                              From: "nitin jain" <[protected]@yahoo.com>Add sender to ContactsTo: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.inMessage contains attachmentsFw: Re: ***CANCELATION OF E-TICKET***.eml (9622KB)

                              --- On Mon, 25/5/09, nitin jain <[protected]@yahoo.com> wrote:


                              From: nitin jain <[protected]@yahoo.com>
                              Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
                              To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
                              Date: Monday, 25 May, 2009, 8:15 PM




                              --- On Sun, 17/5/09, [protected]@yahoo.com <[protected]@yahoo.com> wrote:


                              From: [protected]@yahoo.com <[protected]@yahoo.com>
                              Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
                              To: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.in
                              Date: Sunday, 17 May, 2009, 10:36 AM


                              Dear All,

                              Please confirm the status for below cancelled eticket.Its being 5months now.

                              Nitin Jain
                              [protected]

                              --- On Fri, 8/5/09, tdr <[protected]@irctc.co.in> wrote:


                              From: tdr <[protected]@irctc.co.in>
                              Subject: [Fwd: Fw: Re: ***CANCELATION OF E-TICKET***]
                              To: [protected]@yahoo.com, [protected]@yahoo.com
                              Date: Friday, 8 May, 2009, 4:42 PM


                              Dear customer,



                              Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 09.01.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 08.05.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..





                              Regards,



                              Ved Prakash
                              [protected]@irctc.co.in

                              Ph:[protected]



                              Forwarded Message: Fw: Re: ***CANCELATION OF E-TICKET***.eml
                              Fw: Re: ***CANCELATION OF E-TICKET***Wednesday, 6 May, 2009 11:40 AM
                              From: [protected]@irctc.co.inTo: [protected]@irctc.co.inMessage contains attachmentsFile TDR Procedure.mht (9613KB)
                              Dear Team,

                              Please look into the matter.


                              Thanks & Regards
                              Preeti Jaggarwal
                              [protected]@irctc.co.in
                              www.irctc.co.in
                              [protected]


                              ----- Forwarded message from [protected]@yahoo.com -----
                              Date: Tue, 5 May 2009 19:41:38 +0530 (IST)
                              From: nitin jain <[protected]@yahoo.com>
                              Subject: Fw: Re: ***CANCELATION OF E-TICKET***
                              To: [protected]@irctc.co.in
                              Cc: [protected]@irctc.co.in

                              Hi,

                              Follow your action in below mail.

                              I think now its more than 90days the ticket had been booked and TDR being filed.

                              When the hell you people are going to refund my amount of money.

                              Its just you are harrassing the customers without there bloody mistake.

                              Nitin Jain
                              [protected]

                              --- On Thu, 5/2/09, nitin jain <[protected]@yahoo.com> wrote:


                              From: nitin jain <[protected]@yahoo.com>
                              X-Ticket-Id: 166471
                              Subject: Re: ***CANCELATION OF E-TICKET***
                              To: "etickets" <[protected]@irctc.co.in>
                              Cc: [protected]@irctc.co.in
                              Date: Thursday, 5 February, 2009, 11:11 AM







                              Dear Kumkum Sharma,

                              Please refresh your wesite as its showing 60days and you people are saying it will take 90days.Please find the attachement if donot have access to your own website.

                              Nitin Jain

                              --- On Thu, 5/2/09, etickets <[protected]@irctc.co.in> wrote:

                              From: etickets <[protected]@irctc.co.in>
                              X-Ticket-Id: 166471
                              Subject: Re: ***CANCELATION OF E-TICKET***
                              To: [protected]@yahoo.com
                              Date: Thursday, 5 February, 2009, 10:46 AM


                              ?



                              Dear Customer,

                              Please note that your case is under tdr process. This process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account



                              Regards,
                              Kumkum Sharma.
                              [protected]@irctc.co.in
                              www.irctc.co.in

                              ----- Original Message -----
                              From: nitin jain
                              To: [protected]@irctc.co.in
                              Cc: [protected]@irctc.co.in
                              Sent: Wednesday, February 04, 2009 8:22 PM
                              Subject: ***CANCELATION OF E-TICKET***






                              Hi,

                              Follow your action for below query on cancelation of E-ticket.

                              Regards
                              Nitin Jain
                              [protected]

                              --- On Wed, 4/2/09, nitin jain <[protected]@yahoo.com> wrote:

                              From: nitin jain <[protected]@yahoo.com>
                              X-Ticket-Id: 166471
                              Subject: ***CANCELATION OF E-TICKET***
                              To: [protected]@irctc.co.in
                              Date: Wednesday, 4 February, 2009, 8:19 PM













                              Hi,

                              This is with reference to the Transaction Id [protected] with PNR [protected] i booked a ticket from Delhi to Amritsar in the name of Mr.Vikas Chabra dated 03/01/09, but the train was lait by six hours so i choose the other mode for travel, now due to he chart already generated for that train i was unable to cancel the ticket so i filled a TDR on 04.01.09 for the same for which the reference number is ekt[protected].from that date till today only one update is there request in process.

                              Please do the needfull to get the refund process on priority as it was not my fault the train got delayed by more than 3 hrs due to which i was unable to board the same

                              Regards
                              Nitin Jain
                              [protected]
                              i am employee of Sahaj basudha kendra, Asarganj, maine aaj ek bhagalpur se delhi ka ticket kaata galti se ticket dobara ban gaya yani do do baar ek hi aadmi ka ticket ban gaya main ek ticket cancel karna chahta hu par sahaj ke website se woh cancle nahi ho raha hai kya woh ticket kahi aur se cancle ho sakta hai agar haan to woh website bataye aur ye bhi bataye ki kaun se link par click karne ke baad ticket cancle ho sakta hai
                              I have tried to book two tickets from IRCTC today (16th June) and turned down. Reasons unknown. But Rs 1567 has been debited twice from my ICICI credit card. Request to refund it and let me know why my card was turned down.

                              contact number : [protected]
                              Same is with my case...TDR File date is 12th jan 2009

                              Same mails that they had sent my case chase up and all...

                              They are making fool...
                              For following three PNR details I have not received my refund despite passing 6 months. The present status is Admin Approved.

                              1. [protected]
                              2. [protected]
                              3. [protected]

                              What shall i do so that i can receive my refund. I am in need of fund very urgently.

                              Regards
                              Sunil Shukla

                              IRCTC and E-Ticket — Refund case

                              I have submit my E-ticket on dated[protected]

                              TDR Details:

                              Reason For TDR : Train Cancelled
                              TDR Status : Admin Approved
                              Reference No : ekt[protected]
                              TDR Filing Date : 20-Sep-2008
                              Refund Status : Refund under Process
                              PNR Number : [protected]

                              I have not get my refund till date
                              Pnr Number [protected] Transaction ID [protected]
                              Train No 2785 Train Name BANGALORE EXP
                              From Station KACHEGUDA(KCG) To Station BANGALORE CANT(BNC)
                              Date 23/6/2009 Class SL
                              Boarding KACHEGUDA(KCG) Resv Upto BANGALORE CANT(BNC)
                              Quota General Booked By
                              sir that ihave not because of some problem, bur i dont know how to cancel the same, kachiguda railwaystation i have enquired but they i wont get any thing because i have booked in internet.
                              To day suddenly i am verifing yoursite for etickets i found this site and immediately i amwriting to you sir .please do the neddful toget refund of my ticket since i have not travelled
                              thankingyou and awaiting for your favourable reply

                              IRCTC — Non refund under TDR

                              I had booked a ticket from Gaya to New Delhi and journey date was 27 June 2009 my ticket was in S4 coach but S4 coach was not in the train so i was unable to travel with my family, I had filed TDR on 29 June 2009, but till date (05 Aug 2009) I have not got refund, my detials as follows:

                              PNR [protected]
                              Train No.: 0417 (Special train)
                              Ref No. ekt[protected]
                              TDR filing date: 29 June 2009
                              The Follwing PNR NO'S - [protected], [protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account.
                              PNR NO - [protected] (7 moths passed), [protected] (100 days completed). Status is showing
                              refund is in Under Process

                              Irctc.co.in — TDR FILED ON 19TH MAY NO REFUND YET.

                              Dear Sir,
                              I Have made the below mentioned ticket on 12th May 2009. But Out of five pessangers only one seat was alloted and finally I have filed the TDR in IRCTC's site. Initially they told me that the refund process will take 90 days. But till date it is more than 105 days. No information about the refund.
                              TDR Details
                              Transaction Details
                              PNR Number [protected] Booked On [protected]
                              Transaction ID [protected] Ticket Type eticket
                              Class 3A Internet Service Charge Rs 40.00
                              Date Of Journey 17/5/2009 Ticket Charge Rs 10900.00
                              Bank IDBIBANK Total Rs 10940.00
                              Train No 2423 Railway Zone NR
                              From Station GUWAHATI(GHY) IRCTC Zone CCM/Refund, Northern Railway New Delhi
                              To Station NEW DELHI(NDLS) Quota Tatkal

                              Ticket Details
                              S# Name Age Sex Coach Seat Res-Status
                              1 M SANATOMBI 50 Female 0000/ Booked
                              2 M SANA 25 Female 0000/ Booked
                              3 M CHOUBA 20 Female 0000/ Booked
                              4 N SANAMATUM 23 Male 0000/ Booked
                              5 A AMIT SINGH 28 Male 0000/ Booked



                              Reason For TDR : Passenger Not Travelled.
                              TDR Status : Admin Approved
                              Reference No : ekt[protected]
                              TDR Zone : NR
                              TDR Filing Date : 19-May-2009
                              Refund Status : Refund under Process
                              Refund Date : Not Available
                              Refund Amount : Rs.0.00
                              I send many reminders but did not get any refund.
                              Reminder1

                              refund against TDRFriday, 5 June, 2009 1:54 AM
                              From: "chandan nath" <[protected]@yahoo.com>Add sender to ContactsTo: "Indian Rail Indian Rail" <[protected]@irctc.co.in>
                              Reply :Re: TDR Filed against PNR NO:[protected]Monday, 29 June, 2009 5:50 AM
                              From: "[protected]@irctc.co.in" <[protected]@irctc.co.in>View contact detailsTo: "chandan nath" <[protected]@yahoo.com>

                              Dear Customer,

                              Please note that we have received your mail and your refund will be processed through TDR (Ticket Deposit Receipt). Refund under this category is processed by the railways under the present commercial rules and this process takes minimum 90 days or more. Once the refund is received from the railways the balance will be credited to your account.





                              Thanks& Regard
                              Aamir Husen
                              [protected]@irctc.co.in
                              www.irctc.co.in
                              [protected]

                              ----- Message from [protected]@yahoo.com[protected]
                              Date: Mon, 29 Jun 2009 15:07:12 +0530 (IST)
                              From: chandan nath <[protected]@yahoo.com>
                              Subject: TDR Filed against PNR NO:[protected]
                              To: [protected]@irctc.co.in

                              Reminder2
                              Fw: TDR Filed against PNR NO:[protected]Wednesday, 19 August, 2009 5:45 AM
                              From: "chandan nath" <[protected]@yahoo.com>Add sender to ContactsTo: "Indian Rail Indian Rail" <[protected]@irctc.co.in>Cc: [protected]@irctc.co.in
                              Reply:[Fwd: Fw: TDR Filed against PNR NO:[protected]]Friday, 21 August, 2009 10:08 PM
                              From: "tdr" <[protected]@irctc.co.in>Add sender to ContactsTo: [protected]@yahoo.comMessage contains attachmentsFw: TDR Filed against PNR NO:[protected].eml (6KB)Dear customer,

                              Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt.20.05.09. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 21.08.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


                              Regards,
                              Ved Prakash
                              [protected]@irctc.co.in
                              Ph:[protected]
                              Refund action has not been made even after 6 months.
                              Ticket cancelled under TDR- PNR No.[protected]
                              ref No.[protected]-one ticket cancelled already
                              and the balance for 4 m4mbers has not been made.
                              Please refund the amount immediately.
                              R.Balasundaram & 3 family members.
                              REMINDER - 2
                              SIR,

                              RE;- REFUND - REF.NO.ekt[protected] DT. 14.05.2009



                              KINDLY CONFIRM THE STATUS OF ABOVE CITED REF. DT. 14.05.2009 REGARDING
                              PNR NO. [protected] TR. I.D. [protected], TRAIN NO.2311, JOURNEY DATE WAS
                              11.05.2009 . AS I HAVE FILED TDR ON 14.5.2009, ON ENQUIRY OF TDR STATUS
                              IS SHOWING AS “ADMIN.APPROVED” & REFUND IS UNDER PROCESS. BUT NO
                              REFUND IS BEING DONE TILL DATE. THREE MONTHS HAVE BEEN PASSED. KINDLY
                              MAKE THE REFUND AS EARLY AS POSSIBLE. PLEASE EXPEDITE THE PROCESS.

                              THANKING YOU,


                              YOURS SINCERELY,


                              SHIV SHANKER SRIVASTAVA

                              Irctc.co.in — cancellation of e ticket

                              Dear Sir,

                              Please Cancelled My e-ticket ,(PNR No[protected] and transaction ID[protected] ,Due to non Traveleing an-avoiedable resions and give me refund for the same.
                              Dear Sir,

                              Please Cancelled My e-ticket, (PNR No[protected] and transaction ID[protected], Due to non Traveleing an-avoiedable resions and give me refund for the same
                              sir i have taken singl e ticket from irctc.com website my account has been debited two times from account due to in my first attempt i made payment but ticket is not recieved . display sows that some error accured in second attempt i made payment and got ticket
                              reminder

                              dear sir
                              pl. cancelled my ticket
                              tid no [protected]
                              pnr no [protected]
                              from BDTS to COR
                              dtd,[protected]
                              and give refund
                              dear sir, pl. cancle my ticket/pnr no ; [protected] from ndls to lko on dt. 28th dec.2009 & remit the refund to my account. this is to inform u that i was trying to contact to custermer support since morning today but could not get it and now furthur trying for the numbers 23345500/4787/4773/5800/8539/8543 since 10 a.m. but could"nt get any responce so now informing u to get cancle my ticket & arrange to send my refund at the earliest.
                              DEAR SIR/MAM,

                              SUB: NOT RECEIVE IRCTC TICKET REFUND 150 DAYS GONE(PNR NO.[protected])

                              I AM A USER OF IRCTC. FOR MY BABY'S SUDDEN PHYSICAL PROBLEM, I DO NOT TRAVEL MY TRAIN. SO I TDR FILED TO IRCTC WEBSIDE. 150 DAYS GONE, STILL TODAY I DONOT RECEIVE ANY RETURN FROM IRCTC.
                              MY PNR NUMBER ----> [protected],

                              I MAILED LOTES OF TIME TO IRCTC, ALWAYS DEPLOMATIC REPLY.

                              PL. HAVE A LOOK ON THIS MATTER & ARRANGE TO RETURN BACK MY AMOUNT AS EARLY AS POSSIBLE.

                              WITH REGDS,

                              SOUMEN MAUMDER




                              ----- Original Message -----
                              From: tdrprocess
                              To: Soumen Majumder
                              Sent: Saturday, December 05, 2009 5:43 PM
                              Subject: [Fwd: PNR Number [protected]]


                              Dear customer,

                              Sorry for the inconvenience. Kindly note that your refund case of PNR No.[protected] has been forwarded to CCM/SER on dt.24-aug-2009. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 05.12.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account..


                              Regards,

                              Dheeraj
                              [protected]@irctc.co.in
                              Ph:[protected]







                              Dear Team,



                              Please look into the matter,





                              Thanks & Regards

                              Ravi Chauhan
                              [protected]@irctc.co.in
                              www.irctc.co.in
                              [protected]

                              ----- Message from [protected]@redtapeindia.com[protected]
                              Date: Wed, 2 Dec 2009 14:22:46 +0530
                              From: soumen <[protected]@redtapeindia.com>
                              Reply-To: soumen <[protected]@redtapeindia.com>
                              Subject: Re: [IRCTC #740178] Ticket Confirmation: NOT RECEIVE TDR REFUND / 3RD REMINDER/ URGENT / AWATING REPLY / PNR Number [protected]
                              To: [protected]@irctc.co.in


                              > DEAR SIR/MAM,
                              >
                              > PL. HAVE A LOOK ON THIS BELOW MATTER.ALREADY 125 DAYS GONE. WHAT'S
                              > HAPPEN WITH IRCTC. WE CAN EXPECT A PROMPT SERVICE FROM INDIAN RAIL
                              > WITH A PROPER CUSTOMER.
                              > I AM GETTING ONLY BLIND ASSURANCE. SO I HAVE GO RAILWAY CUSTOMER
                              > SERVICE FOURAM.
                              >
                              > AWATING YOUR KIND REPLY.
                              >
                              > WITH REGDS/SOUMEN MAJUMDER
                              >
                              > ----- Original Message ----- From: <[protected]@irctc.co.in>
                              > To: "Soumen Majumder" <[protected]@redtapeindia.com>
                              > Sent: Saturday, November 14, 2009 5:27 PM
                              > Subject: [IRCTC #740178] Ticket Confirmation: NOT RECEIVE TDR REFUND
                              > / URGENT / AWATING REPLY / PNR Number [protected]
                              >
                              >
                              >
                              > Greetings,
                              >
                              > This message has been automatically generated in response to the
                              > creation of a trouble ticket regarding:
                              > "NOT RECEIVE TDR REFUND / URGENT / AWATING REPLY / PNR Number
                              > [protected] ",
                              > a summary of which appears below.
                              >
                              > There is no need to reply to this message right now. Your ticket has been
                              > assigned an ID of [IRCTC #740178].
                              >
                              > Please include the string:
                              >
                              > [IRCTC #740178]
                              >
                              > in the subject line of all future correspondence about this issue. To do so,
                              > you may reply to this message.
                              >
                              > Thank you,
                              > [protected]@irctc.co.in
                              today 05 01 2010 i have booked two ticket pune to bhopal by jhelum exp. ac3 for dt[protected] my state bank of india a/c Rs1727/- debit but train tickit not generate ple refund my amount thanku p.k. swami hno.95 railway society stop no 12 bhopal (M.P.) MY BOOKING REF.NO. [protected]IG15212917 TRANSFER [protected] MY CELL NO [protected] BHOPAL
                              DT[protected] pune se bhopal ke ac 3 ke do ticket book kiya mere s.b.i. bank a/c [protected] se 1727/ Rs debit kiya gya lekin ticket internet se generate nhi ho ska hai REF NO [protected]IG15212917 TRANSFER [protected] HAI TICKET[protected] KA KIYA GYA THA hmara amount bapis karne ki krapa kre ji thanku p.k. swami [protected] mobile
                              what procedure of refund or cancel of e ticket if train is late our shdueld to four hours but chart is prepared pls tell alternate


                              thanks rajesh batra
                              [protected]
                              dear sir,
                              i wanted cancelled my ticket from JABALPUR to KALYAN JN
                              my train is 21 hr late so i have travel other train...my PNR no. is [protected]
                              and my TRANSACTION ID [protected] please give e refund...
                              thanx...
                              dear sir,

                              my name is manjeet kumar choudhary . i have bokked my e- ticket of rajdhani express
                              TRAIN NO. -2310
                              FROM- NEW DELHI
                              TO- PATNA
                              TRANSACTION-ID---- [protected]
                              PNR NO.--[protected]
                              DATE----27/01/2010

                              BUT ON THE SAME DATE TRAIN IS LATE BY 15 HRS.. AND DUE TO THAT I AM UNABLE TO GO FROM RAJDHANI, AND MY JOURNEY I S SO IMPORTANT I HAVE TO REACH MY HOME IN URGENCY, SO I TOOK ANOTHER TRAIN AND NOW I WANT TO CANCEL MY E- TICKET


                              WITH REGARDS,
                              MANJEET KUMAR CHOUDHRY
                              MOB. NO. ---- [protected], , [protected]
                              transation ID:[protected]PNR No:[protected] e-ticket dated 14.02.2010 is cancelled but I can't get my refund.R.M.Srivastava.
                              please cancel my e-tickets pnr no [protected]. dated 13.3.10. from chennai to trichy.
                              i have suffered aproblem from irctc e-ticket booking system.i had purchase a ticket, hwh to jodhpur.transaction id-[protected], dt-12/03/10(booking);dt of journey-13/03/10.
                              but i cant get ticket but price deducted from my a/c.
                              so, what can i do suggest me?
                              PLEASE CANCEL ALL THE ETICKETS - PNR NO.[protected]
                              Please cancel all passengers etickets PNR No.[protected] date of journey[protected];
                              Please cancel all passengers etickets of PNR No.[protected], date of journey[protected]
                              sir i want to cancell all ticket of this pnr no-([protected]) and transaction id ([protected]) booked by irctc userid aswani_15 and journey date 09-apr-2010 with train no& name; 3009/DOON EXPRESS. so please send my refund to releted accout. THANK YOU.
                              SIR, I AM NOT FINIDING IN THE BOOKED HISTORY COLOUMN THE DETAILS OF TICKET BOOKED ON 14TH 15TH &18TH FEB, PNR NUMBERS ARE:[protected], [protected], [protected]: TJ-MS, MS-TJ, MS-TJ, 6177/6178 ROCKFORT EXPRESS.KINDLY UP DTAE IT IN MY BOOKED HISTORY COLUMN.
                              Pnr Number [protected] Transaction ID [protected]
                              Train No 6340 Train Name MUMBAI EXP
                              From Station DINDIGUL JN (DG) To Station ADONI (AD)
                              Date 25/06/2010 Class SL
                              Boarding DINDIGUL JN (DG) Resv Upto ADONI (AD)
                              Quota General Booked By
                              sir that ihave not because of some problem, bur i dont know how to cancel the same, kachiguda railwaystation i have enquired but they i wont get any thing because i have booked in internet.
                              To day suddenly i am verifing yoursite for etickets i found this site and immediately i amwriting to you sir .please do the neddful toget refund of my ticket since i have not travelled
                              thankingyou and awaiting for your favourable reply
                              Dear sir/madam,
                              Please Help in e-ticket cancellation main ek ticket nikala tha us ko cancel karna hain par wo ho nahi raha hain, Please koi much ko is ke baare me bataye mera contact no.[protected] hain.
                              Aur mail Id:[protected]@gmail.com

                              E Ticket — Non receipt of refund after 125 days of filing TDR

                              for the partially confirmed railway etickets, i filed TDR for the refund of money on 25th May; but after 125days, i still have not received any refund. On the other hand irctc people are not responding to the mail.
                              Please my ticket i want to cancel my tiket

                              my pnr no.[protected]
                              my transation is [protected]
                              Resarvation from Delhi to Allahabad

                              thanks
                              Please cancel my ticket PNR No[protected] from Visakapatnam to Secunderabad dt of Journey[protected] booked on[protected]. I've been trying on net &as well as over Phone But could not find solution.
                              kindly do the need full.
                              regards
                              Sanjay N Naiknavare
                              Mb No. [protected]
                              my name is mohmed yusuf imam, i booked my 2 etickets on irctc for ahemdabad to ajmer and date of journey is[protected] but i dont want to go.i cancel etickets on irctc but i can't get my refund
                              date of book -:[protected]
                              cancel date-:[protected]
                              pnr no.-:[protected]
                              tran id.-:[protected]
                              train no.-:14312
                              fare-:392
                              pls refund my amount
                              my email-:[protected]@gmail.com
                              dear sir
                              pl. cancelled my ticket
                              tid no [protected]
                              pnr no [protected]
                              from BDTS to COR
                              dtd,[protected] and give refund
                              dear sir
                              i booked a ticket on the date of21.12.2010for22.12.2010 but it is running on14/15 w/l so it was not refunded please refund me 174 rs pnr no is [protected] and transaction id is [protected] please refund give me sir thanks
                              Dear Sir,
                              I have booked ticket on Dt.4-2-2011 of Maysya Gandha Express from Lokmanya Tilak Terminus to Udupi vide Detuche Bank Credit. But I have not received the ticket and Rs.1996/- have been deducted from my Credit Card.

                              The Code is X73780. Kindly immediately refund the payment to my credit card account immediately and inform me in my Email Address shillulisa2002 @yahoo.co.in.

                              Regards
                              Robert Dsouza.
                              I cancelled two tickets no 1 PNR No [protected], 2nd PNR no [protected]
                              ple refund my cash in my acciund
                              kindly cancell my eticket pnr no:[protected], t.id:[protected]
                              name:rajasekaran, nalina.
                              salem to korba
                              dated:14.03.2011.
                              HI SIR MERA TRASACTION GATWAY PASSWORD BLOCK HO GAYA HAI KYA KARU

                              IRCTC — Non-refund of ticket cancelled under TDR

                              I have still not received refund of the sum of
                              Rs.750/- towards cancellation of E tickets booked on 04/08/2010 under
                              PNR no.:[protected], Transaction ID [protected] and cancellation filed
                              under TDR on 05/08/2010.

                              Reference No of TDR is ekt[protected].

                              I have sent email to [protected]@irctc.co.in on January14th,2011, attaching complete details of TDR , but though more than 3 months are over since my reminder email, and 8 months since filing of TDR , I am yet to receive my refund amount.

                              Sir, Kindly take up the matter with IRCTC for expediting my refund, without further delay.

                              Thanks,

                              ttthakur
                              I made a ticket on ircts.co.in, on last 10 May, 2011. date of jurney 10 may 2011 from Bhopal to Gwalior. Train No. & Name: 12197/GWL INTERCITY PNR No: [protected] Transaction ID: [protected]
                              The train was cancle due to derailed train on line near vidisha
                              Already I have cancle my ticket but refund still awaited

                              Kindly refund the train ticket amont as earlier.


                              Thank you
                              please cancel the following tickets
                              pnr [protected]
                              pnr [protected]
                              pnr [protected]
                              pnr [protected]
                              my itctc id is Dhup and as per my submitted profile my email address
                              is www.[protected]@yahoo.com which is invalid now. My correct email id is
                              [protected]@gmail.com. i m not able to operate my account. the
                              following tickets are urgently to be canceled
                              1. pnr [protected]
                              2.pnr [protected]
                              3.pnr [protected]
                              4. pnr [protected]

                              please help me immediately to avoid financial loss
                              cell -[protected]
                              phone 27562428

                              regards

                              1.shashi bhushan prasad sinha
                              2.address - E-1/01, Girikunj Coop Hsg Soc
                              Sector: 8 B, CBD Belapur, Navi Mumbai
                              3.[protected]@gmail.com
                              4. DOB : 01.01.1967
                              dear sir /mam.. i am neeraj and i had booked ticket, , train no 12204 .. from amritsatr to hajipur ..by the way of eticketing . but the seat was not confirm up to 3 hours before departure, , so i have to cancel the ticket .. today on the date of june 8 .11 . by the website irctc . the procedure of cancellation of the ticket is not being proceed, , so i request you to please check and halp me . my pnr no [protected] transaction id [protected].. train name shc garibrath .. date .. 8 june 11.. my mobile phone no .. [protected]..email .. [protected]@gmail.com..

                              Railways — website is not built as expected

                              Have booked rail ticket online but website didnt display form as to be filled in branch , hence 'reserved till station' field was missing. Charged till destination station instead and customer care also didnt help to find out exact station code for intermediate stations. Pathetic Service. Solution provided was cancellation and rebooking which will again consume money from customer, booking online is disaster and should be banned.
                              sir, i booked my ticket pnr [protected] Dated 24/8/11 and i cancelled my ticket but i received amount Rs. 791.00 which is verry lossed amount. so pl. clear this matter.
                              Thanks
                              Daulat Ram
                              [protected]

                              IRCTC/etickets — Non refund of TDR

                              Dear Sir,
                              I had filed TDR against PNR No.[protected] on the same day i.e. the date of travel because the train was late by 16 hours. But my claim has not yet been settled even inspite of repeated emails and telephonic talk. Morethan 10 months has already elapsed. They always inform that the TDR claim limit has exceeded morethan 30 days.

                              PNR No.[protected],

                              Transaction ID :[protected],
                              Agent Code -BP15518 (BP[protected]
                              Reason for filing the TDR : Train was late by 16 hours.
                              Date of filing TDR : 04.01.2010,
                              Train No.Name : 2311/HWH DLI KLK MAI

                              Kindly expedite the matter at the earliest please.

                              S.K.Srivastava,
                              Sr Vigilance Officer
                              NTPC Limited,
                              PO: Rihandnagar,
                              Distt. Sonebhadra (UP) 231 223
                              Mob : [protected]
                              The Follwing PNR NO-[protected] id no-[protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account. (115 days completed). Status is showing forwarded to railway
                              refund is in Under Process
                              train no- 13352
                              amt- 4420/-
                              katpadi to tatanagar
                              kindly inform to mr r.k.verma
                              please give me our zone
                              my email address-
                              [protected]@rediffmail.com
                              The Follwing PNR NO-[protected] id no-[protected] Amount has not been recieved yet, Even i spoke to the TDR Persons but every time i got reply that as soon as the amount will be credited in my account. (150 days completed). Status is showing forwarded to railway
                              refund is in Under Process
                              train no- 13352
                              amt- 4420/-
                              katpadi to tatanagar
                              kindly inform to mr r.k.verma
                              please give me our zone
                              my email address-
                              [protected]@rediffmail.com
                              date of birth - 17/05/1975
                              user name- alok0621
                              URGENT/SOS.

                              I, A R REDDY had booked, on line, on IRCTC PORTAL, 5 tickets from Mumbai to Hyderabad on dt.31.10.2012, the date of travel being 27.12.2012and train no.is 12701.The money was deducted from my ICICI bank account but then the site got hanged and till today the PNR no.is not sent to me as sms to my mobile.
                              dear sir
                              my name is d.dharmateja.i have bokked my e- ticket of delta passenger
                              TRAIN NO. -57619
                              FROM- REPALLE
                              TO- SECUNDERABAD
                              TRANSACTION-ID---- [protected]
                              PNR NO.--[protected]
                              DATE----05/02/2013

                              BUT ON THE SAME DATE TRAIN IS CANCELLED..PLEASE CANCEL THE E-TICKET REFUND THE MONEY IN MY ACCOUNT

                              IRCTC — CANCEL MY E-TICKET

                              Dear Sir,
                              Please cancel my ticket due to not travling .The details are as under-

                              Booking details:-
                              PNR No.[protected]Transaction ID:[protected]
                              Train No & Name:16735
                              Date of journey :15.03.13 Class : SLEEPER
                              MS TO TEN

                              PLEASE refund amount .
                              previous day i reserve a ticket from Hiranagar to saharanpur please cancel my ticket my PNR no.is [protected] ..after cancelling my ticket message my phone number [protected] ..i really thankful to you
                              please cancel all passengers etickets of pnr no [protected] dt 7.6.13 train no 12686
                              please cancel the e ticket of train no 12686 pnr [protected]/7.6.13 Chennai express
                              My no-[protected] (Harjind singh)
                              Dear sir,
                              I made a ticket on ircts.co.in, on last 25 June .2013 timing 11:51:52 now i want to cancel a ticket, but my Id was locked. The PNR No is [protected] and transaction Id is [protected], train No 12423/DBRT RAJDHANI E date of journey 31 JULY 2013. FROM -NEW BONGAIGAON UPTO- NEW DELHI (NDLS)
                              Please cancel the ticket of HARJIND SINGH male 27 RLWL-5.
                              Thank you
                              email- [protected]@rocketmail.com
                              dear sir,
                              i want to cancelled my ticket from sc to gnt
                              pnr no:[protected]
                              tran id:[protected]
                              please give e refund
                              thanx
                              sir please cancelmy e- tickets
                              Sir
                              please refund my amount in my s.b.i account against transaction id [protected]& [protected] on dated 07/09/2013.Both are shown 0 pnr no, actually tickets could not be made due to net problem.
                              So please refund my amount soon.

                              With Regards
                              Tanmay Kumar Ghosh
                              Malda
                              West Bengal
                              07/09/2013
                              Sir
                              please refund my amount in my s.b.i account against transaction id [protected]& [protected] on dated 07/09/2013.Both are shown 0 pnr no, actually tickets could not be made due to net problem.
                              So please refund my amount soon.

                              With Regards
                              Tanmay Kumar Ghosh
                              Malda
                              West Bengal
                              07/09/2013
                              Dear Sir,

                              Please Cancelled My e-ticket, (PNR No-[protected] and transaction ID [protected]), Due to non Traveleing an-avoiedable resions and give me refund for the same
                              Dear Sir,
                              I tried to book the e-ticket on dated 07-12-13 at 12:51 by pnb debit card for the train kalingautkal exp (18478) from meerut to agra but transcetion not successed but Rs 476.24 had been deducted from my debit card pl refund my money.
                              I am Dinesh Arya myPNR no[protected] and train no is 12986 for today(19.12, 2013) journey from delhi sarai rohilla to jaipur .please help me to cancelation my eticket.
                              sir i have reserved a ticket for gondia on 22 nd of june .it is of four members group using my sbi debit card.the pnr no is[protected], it was of wait list so i have cancelled that immediately but it was debited double time in my card .again i received the re payment message only once but i have paid double plz pay my amount immediately


                              thank u
                              mahendra kutte
                              Forgot my password

                              please send my password my email id is [protected]@gmail.com

                              User id is pawan1301
                              mobil no [protected]
                              reminder

                              dear sir
                              pl. cancelled my ticket

                              pnr no [protected]
                              from GTR TO VISHAKAPATTANAM
                              dtd,[protected]
                              and kindly remit the refund to my account.
                              thanking you sir.
                              Dear Sir / Madam

                              Train no.02841 from Howrah to Chennai has been cancelled on 17.10.2014 due to hud hud cyclone. The e-ticket vide PNR No.[protected] & Transaction ID: [protected] booked on 15.10.14 as e-ticket from BBS to MAS and could not be cancelled as it is a premium train.There was no intimation from the IRCTC through print or electronic media that the train will be cancelled on 17.10.14.Since the running of the train has been cancelled the e-ticket referred to above ought to have been cancelled automatically. But the ticket fare amounting to Rs6990/- excluding other charges has not so far been refunded by the IRCTC.
                              Hence I request you to take necessary steps to refund the amount as soon as possible.
                              Regards
                              R.Ravi
                              email: [protected]@gmail.com

                              E-tickets Cancelation - Comment #2079004 - Image #0
                              Dear sir, I khozem amreliwala request you to resolve my TDR refund status stating tht the passenger has travelled as per the chart and declining to refund my payment for the same where as the train was delayed by 15 hours first and then it was stated as cancelled and i have already filed the TDR refund request but the irctc department says tht passenger has travelled by the train which was already been cancelled so pls look after this matter and help me to get my refund as soon as possible am sending all the details fo the ticket details as follows. Transaction id-[protected]. train no-01013/cstm nagpur SPL. Pnr no-.[protected]. Date of journey 07.JAN.2015 Date of boarding. 07. JAN.2015.Date of booking.03.JAN. 2015. From MUMBAI(cstm) To NAGPUR(ngp) BOARDING AT.MUMBAI (cstm) Reservation upto NAGPUR (NGP) Quota LADIES(LD) Class- Sleeper Class Ticket Amt-890 Ticket Type-E-ticket. PASSENGER DETAILS: TASNEEM . Age.38. FEMALE. CNF S1 /4 . RASHIDA Age 17 FEMALE CNF S1/6 TDR Filling DATE-07 JAN 2015 00.55.21 HRS TDR STATUS: Repudiate Cancellation ID:[protected]. TDR.Zone: CENTRAL RAILWAYS(C.R) Regestration No.BCR130115W39111 Repudiate Date: 16-JAN-2015. Kindly Request you to resolve the matter at the earliest. . THANKING YOU. . KHOZEM. Z. AMRELIWALA (Cont-No-[protected])
                              Please cancel my tickets PNR NO. [protected]
                              Please cancel my tickets PNR NO. [protected]

                              IRCTC — No Medical First aid Box

                              No Medical first aid box available in ac compartment Kornak express 11019

                              lost of my password

                              my user id is GANNU777 nd i have lost my password of irctc login so please send me a new password to mobile no [protected]

                              No bill on purchase

                              No bill is provided on the purchase of any item at the irctc food track at delhi metro stations On asking they say that there is no need and they are not provided with the facility. Please look into the matter

                              refund of cancellation ticket

                              Dear Sir, we have booking a ticket form pune to solapur on 22.01.2015 amt of cancellation tickets amt. refund not received till date. The Irctc transaction No.[protected] pls credit the refund amt.

                              NOT GETTING AMOUNT THROUGH TDR PROCESS

                              i did the TDR process on 24/12/2014 at 3.33 pm . the train time was 3.20 pm but the train was late about 13 hours so i could not travel. Cancellation ID; [protected]

                              M0BILE VERIFICATION CODE

                              please send me mobile verification code of [protected].my irctc user id is KOKAKOKA.and my email id is [protected]@ovi.com

                              my user id locked,

                              so plese solve my account. my mobaile no [protected].
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                                Sachin Srivastasva
                                Jun 2, 2009
                                Resolved
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                                Resolved

                                No refund

                                I cancelled my tickets on 8dec 2008 because train was running late by more then 6 hrs. now it has been more then 6 months intially it was showing admin approved now on 13th may 2009 its showing 223-NR/6 As per records Passenger(s) travelled on the ticket. The case is repudiated. When I will get my refund.

                                PNR Number [protected] Booked On[protected]...
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                                S P C
                                Jun 2, 2009
                                Resolved
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                                Resolved

                                Hi, the below email was sent to care & irctc on Apr 29, 2009. I don't think they will even read the email properly and understand the context. After sending continous reminders I see only the below response from them. You will have better understanding once go through the response from them.

                                [protected][protected]My Query to IRCTC[protected][protected][protected][protected][protected]

                                Hi,

                                Recently I tried booking a tatkal e-ticket from TIRUPATI (TPTY) to YESVANTPUR JN (YPR) in HWH YPR EXP (2863).
                                It didn't allow me to book the ticket and gave the error "Booking Not Permitted. Try Some other Train/Class".
                                Tried in both 3AC and SL. When Clicked on Fare--> it showed the Net Amount as 332 Rs.
                                But when clicked on availability it showed "Not Available". But the seats were available.

                                As it didn't allow me to book, I tried Selecting the Source and destination of the train i.e HWH-->YPR
                                and Boarding point as TPTY. Now It did allow me to book the ticket.
                                But to my surprise the Fare charged per person was 632 Rs (almost double the fare amount shown).

                                The Total amount charged for the booking was 2528 Rs. (632 * 4).
                                It should have actually been 1328 Rs. (332 * 4)
                                PNR NO. is [protected]

                                I have attached the screen shots for your better understanding.

                                Requesting you to look into the situation and consider for the amount to be refunded back. (1200 Rs.)

                                And I really wish you to take care of such situations in near future.
                                I always had a good experience with irctc in resolving the issues that I faced till now.

                                Thanks in advance.

                                [protected]--IRCTC Response[protected][protected][protected][protected][protected]-----

                                Dear Customer,


                                A flat refund of 25% of total fare charged on ticket, excluding Tatkal Charges is granted on cancellation of confirmed Tatkal tickets, which are cancelled up to 24 hrs. before the schedule departure of train. No refund on confirmed Tatkal tickets when cancelled within 24 hrs.of the schedule departure of train. For contingent cancellation & waitlisted Tatkal ticket cancellations, charges will be deducted as per existing Railway rules.
                                Hence no refund will be granted in this case. We deeply regret for the inconvenience caused to you in this regard.


                                Thanks & Regards,
                                Ravi Kumar
                                Aug 14, 2020
                                Complaint marked as Resolved 
                                sir i wanted to know whether there is any option or not to take the duplicate of the thatkal ticket as i lost it. if it is possible please let me know the details including the procedure and the amount to be paid. i would be thankful to u i[censored] can give me answer and i would be extremely happy as it is a matter of losing 3000 rupees.
                                IRCTC is trying to make people pay more for Tatkal tickets. I could see that the tatkal ticket quota is enabled even if there are 100 tickets available in general quota.This is definitely misleading the user while booking tickets online. Users generally book tickets in a hurry during morning times as the site is very very slow between 10:00 to 12:00

                                Site should not open tatkal quota before filling the tickets under general category. At Least a warning message should be available in the site if the tickets are available in general quota

                                Kindly do necessary changes in the site
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