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www.indianrailways.gov.in
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Updated: Feb 4, 2025
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Indian Railways reviews & complaints page 313

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S
Siddharth Solanki
from Pune, Maharashtra
Jan 28, 2008
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Misbehaviour -TTE; Non-Compliance : Statioin Master

A group of passengers, travelling in Mumbai bound Avantika Express, on the intermediate night between 20th and 21st of January, were misbehaved and physically pushed by the Ticket Checker, who boarded the train at Baroda Station.
When I requested Milind Pawar, the Station Master at the Borivali Station, to lodge a complaint, he straight away turned me down, and said that if you have to lodge the complaint, go to the...
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A
Arvind.B.G
from Delhi, Delhi
Jan 27, 2008
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Harrasment by Rly Police

We were travelling to Bangalore by Karnataka Express from New Delhi on 22-01-08. As the train approached Ahmednagar station on 23-01-08, one sub inspector by name Vikram Singh got into our coach S-6 along with two other constables.From then on it was literally hell breaking loose for most of the passengers. I would like to give a brief detail of what transpired next. This police man whom we believe is an Inspector would search the luggage...
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A
anuj dubey
from Pune, Maharashtra
Jan 27, 2008
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Misbehaviour by Caterer

Dear Sir,



Sorry for reporting this matter late to you. I recently traveled from Nizzamuddin to Habibganj in Bhopal Express (details will be provided once asked) and experienced pathetic pantry service.



There was no one to attend ACIII coach and when the pantry boy came i asked for a bottle of water and he said that he doesn’t have it.

When i asked that...
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S
sivichan
from Chennai, Tamil Nadu
Jan 21, 2008
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Loot at Lokmany Tilak Terminus

At Lokmany Tilak Terminus(Kurla) Mumbai, GRP and RPF Staff Looting The Passanger Daily..They Are charging 50 to 100 Rupees Each from General Passanger. What i saw at 17 Jan'08. Imeadetly i informe the Station Master and ask for Complaint Book....See What was the reply of Station Master ..He Asking me show me proof..and 2 evedance then i will give u complain book.
i said , ok i will..his subordinat (Mr. Goyal) send me with RPF...
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P
p B BANDI
from Bengaluru, Karnataka
Jan 21, 2008
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berth in different coach

hello,

This is P B Bandi. I am 68 years old and my wife 60 years. We had booked ticket on 1601/2008 for 21/01/2008 departure. The train will leave Bangalore to Kolhapur (Rannichannma Express) train number 6589. Ticket is issued Bangalore to Belgaum.
The ticket is issue in such away that one is in Coach S4 and the other S9 which is 5 coach apart.

How can we aged person travel? The reservation counter...
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S
Shashi Shrivastav
Jan 18, 2008
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Train fraud

On Dec 26 a ticket was purchased from Pune on Gyan Ganga to Varanasi. The travel was supposded to be from Pune to Jablapur only. We bought the ticket on Tatkal because the computer showed the reservation was full. We paid Rs 1478 including Rs300 for immediate purchase.

I travelled on Dec 31 2007 from Pue to Jablapur.

In my compartment B2 there were 39 open seaats. In B1 17 seats wer open.

So why...
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N
Naveen Kumar
from Bengaluru, Karnataka
Jan 18, 2008
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IRCTC online reservation

IRCTC web service is a disaster. You would reach peak of your frustration booking tickets online. This low cost server always throws a message 'Unable to retrieve due to communication failure' whenever you search for station codes, check train no.s, check availability you name it. One time it took me almost an hour to book a ticket online. I would have better stood in the line at the reservation counter and bought it at the wrath...
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G
Gayalal Narzary
Jan 17, 2008
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Non receipt of I-Ticket & response from the rail reservation authority.

It is observed in my rail way reservation that the railway server system does not automatically giving I-ticket printing option why? Number of time I have tried but no result. It showing only error in reservation why? Even though the payment and confirmation of ticket is displayed by the system I failed to print the hard copy of the ticket....
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M
m P singh
from Mumbai, Maharashtra
Jan 14, 2008
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Unhygienic conditions during travel

Dear Anshu,

Posting message will not change anything

You should have asked for the complaint book from the attendant and should have made one.

You can still make a complaint to

The General Manager
Central Railway
CSTM, Mumbai - 400 001

attach a copy of your ticket...
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S
suman sirohi
from Mumbai, Maharashtra
Jan 14, 2008
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misbehaviour of tickting staff

Dear Sir,
This is complaint against your staff sitting a counter no-3, on 13/01/08 around 8:30PM(2030hrs) at shadhra station(delhii). When I went to the counter-3 and asked for a ticket he simply deneid to give me ticket. He told me that no women is suppose to take ticket from the counter-3. When I asked for the reason for the same and as there is no where written that the counter is only male counter, he started abusing me. After...
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D
Deepak Kumar
from New Delhi, Delhi
Jan 11, 2008
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RESERVATION SLIP NOT ISSUED

On 6/1/08, i was travelling from prayag station to renukoot in Triveni Express.I did not has reservation.I bought a ticket from prayag to Allahabad.There were many empty seats without reservation.I requested T.T. to allot me a seat.He charged 60 Rupees from me to allot a seat & allot me a seat but refuse to give me a slip.When i asked for the slip he threatened me that he will allow me to travel in the reserved coach.This happened with...
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N
N.PRASAD
from Pune, Maharashtra
Jan 11, 2008
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Misbehavior of ticket checker

sir, iam travelling source station katpadi jn to tirupathi destination station. iam one poor railway employee son ,
iam not get any authority to show the ticket collector. iam journied this month 08/01/08 train is yashanthapur-bhuvaneswar. my mother was illness in back pain iam checking in the cmc hospital,vellore. iam getting in sleeper class tte was calling the ticket . no, sir my father was an employee iam not get the ticket iam...
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R
ROSHAN PANDEY
from Mumbai, Maharashtra
Jan 10, 2008
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Problem with the train!

indian rail ke e tickting service etni kharb hai ke

aadmi mar jaiga ticket issue karte


sabse kharb service hai indian rail...
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M
MARTIN LUKE
from Bengaluru, Karnataka
Jan 9, 2008
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Online booking

On 03/01/08 I have booked the " I Ticket " for "Bangalore-Ernakulam" through online booking for 07/01/08 (Transaction ID is [protected]). It is sorry to say that I didn't received the ticket through courrier till last minute of Journey. Finally when I approached the Chief Railway Ticket Supervisor and other concerned staff of Bangalore City station ,they harrassed me so much and refused to help me for the travel...
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S
SANJAY AGARWAL
from Tellicherry, Kerala
Jan 9, 2008
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Resolved

WATER LEAKAGE IN A.C.COACH

WE WERE TRAVELLING IN A.C.III COACH OF 2859 GITANJALI EXPRESS ON 29.12.2007 VIDE TICKET NO.43491044, PNR NO.[protected].
1. THERE WAS WATER LEAKAGE FROM THE ROOF OF THE COACH IN THE CORRIDOR (FROM THE AIR CONDITIONING DUCT OR WATER LINE) WHICH WAS POINTED OUT TO THE ATTENDANT AS SOON AS WE BOARDED THE TRAIN AT NAGPUR. NO ACTION WAS TAKEN AGAINST THE SAME TILL THE TRAIN REACHED HOWRAH. WATER KEPT ON SEEPING INSIDE THE COACH RESULTING...
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I
Irina Sharon
from Madurai, Tamil Nadu
Jan 6, 2008
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Delay in Train No. 6609 and 6610

Train No. 6609 and 6610 had been announced in the Railway Budget[protected], even the schedule had been announced, yet the train has not showed up in the platform. We people from the South who are dependent on buses, who because of their monopoly continue to charge exorbitant fares, do not find this funny. We sincerely hope somebody is taking a look at this....
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K
Kuresh Goryawala
from Mumbai, Maharashtra
Jan 3, 2008
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Overcrowded Reserved Slipper Compartments

I was travelling with my family from Burhanpur to Mumbai on Dadar Amritsar Express, DN 1508 train. I was in S-5 Reserved Slipper Compartment. date 25/12/2007 time 5.45 from Burhanpur Station.

Unfortunately, passengers without tickets and proper reservation were also travelling on this train. The compartment was overcrowded, Toilets were also crowded with the goods luggage of the unauthorised passengers.

I and...
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V
Vinay Sukla
from Bengaluru, Karnataka
Jan 3, 2008
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MISBEHAVE AND THREATENING BY TICKET COUNTER STAFF

Dear Sir,

First Let me tell you this is my third complaint because there is no action taken for my earlier two complaints.

I Vinay Sukla running a small business in bangalore which invloves me in a lot of traveling by Train to various places. On 07/11/2007 around 2.45 p.m when i had been to book tickets for traveling I found the lady who was issuing tickets at counter No. 1 of Banashankari Reservation office...
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vepa venkata satya prasad
from Srisailam, Andhra Pradesh
Jan 1, 2008
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refund of ticket

I booked a ticket vide PNR No.[protected] and the same has been cancelled on 29-12-07 but the refund amount has not so far
been credited to my account despite several reminders to irctc
via e mail. Please, therefore arrange for refund of my amount
by crediting to my account immediately. When the railway authorities are not in a position to refund the amount immediately, what is the use in booking reservation thru internet?...
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B
Burhanuddin Vaziri
from Mumbai, Maharashtra
Jan 1, 2008
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Resolved

Illegal passengers in the Reserved Slipper Compartment

I was travelling on train no 1058 with my friends on 25th December 2007, my compartment was S-6. Full train was filled with unauthorised passengers around 200+ passengers were travelling in the capacity of 72 slippers.

The corridor and the toilets were fully occupied with no place to move on. Luggages were piled in toilets and wash basin, hence making it unusable.

We try to lodge complaint with TT but he was...
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