Dated 30.11.24, i Aman Gupta along with my wife travelled on flight no 6E 6552 from Lucknow to Chandigarh. Ticket is attached. PNR is Z3G73T. One of my luggage got damaged during handling by the airline. I am very disheartened to see the condition. I am a frequent flyer on your airline and have never experienced such a thing in the past. Photograph of the damaged wheel and luggage tag is attached herewith.
It is requested to kindly acknowledge receipt of this email and process the refund as per your standard protocol.
regards
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