Claimed

IndusInd Bank Complaints & Reviews

3.1
Updated: Nov 18, 2025
Complaints 2190
Resolved
1322
Unresolved
868
Contacts

File a complaint to IndusInd Bank

Having problems with IndusInd Bank?

File a complaint and get it resolved by IndusInd Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

IndusInd Bank reviews & complaints page 100

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
megha.pooja
from Delhi, Delhi
May 23, 2015
Resolved
Report
Copy
Resolved

Address: Gautam Buddh Nagar, Uttar Pradesh

i apply atm through indusind bank on 6 may 2015 in sec-63 noida, i received slip also but when i track atm request so emplyoee of bank and custumer care told your request not received ..atleast i not got atm card .i m so frusted for that...
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
May 26, 2015
IndusInd Bank Customer Care's response
Hi Megha, we sincerely apologize for the inconvenience caused. Would request you to please share your contact details with us so that somebody from our team can call you at the earliest and assist you with your concern. Thanks, Team IndusInd Bank
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    tarunuma
    from Chennai, Tamil Nadu
    May 21, 2015
    Resolved
    Report
    Copy
    Resolved

    reg personal loan

    Address: Chennai, Tamil Nadu

    This is Ganeshram, i was trying to avail personal loan for 1, 50, 000 rupee and person from indus bank has logged in on 11/05/2015. and after long time they has sanctioned loan for only 1, 00, 000 .so i have moved to other bank to avail my loan. i have sent mail to cancel my loan and sent a confirmation mail form the SM and return back the cheque to us.neither they are sending confirmation mail nor returning us the cheque back.i have SM email...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    M
    Mayur Bathija
    from Mumbai, Maharashtra
    May 20, 2015
    Report
    Copy

    Address: Mumbai City, Maharashtra

    Your bank executive comes to my door and says he wont leave untill he gets a payment and his boss calls me on the phone and says i have to make a cash payment to him anyhow and theres no other option.i asked for a day to get trabsfer done. Language was threatening and it seems Indusind has hired goons in their bank.
    IndusInd Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ashish kumar Chaurasiya
      from Patna, Bihar
      May 20, 2015
      Resolved
      Report
      Copy
      Resolved

      Address: Lucknow, Uttar Pradesh

      I am a New upcoming user of indusindbank . I applied for account opening in indusind Bank in alambagh Branch Lucknow with Cheque amonut of Rs.25000/- on 5th may 2015.But due to some reason bank cancelled my account opening procedure and after followed not returend my cheque only oral discussion followed and no action takes on my process.
      +1 photos
      Complaint marked as Resolved 
      IndusInd Bank customer support has been notified about the posted complaint.
      Verified Support
      May 20, 2015
      IndusInd Bank Customer Care's response
      Hi Ashish, we sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest. Thanks, Team IndusInd Bank
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        milindborode
        from Colva, Goa
        May 19, 2015
        Resolved
        Report
        Copy
        Resolved

        Address: Nagpur, Maharashtra

        I have booked order of Rs.1289 on 7 may 2015 of 6 -shirt & 3 Rebock socx pair from Paytm but due to some problem I have cancelled the order.I have done transection through Indusind credit card but still amount is not refunded to my credit card account.pl do the needfull in this regard.
        Complaint marked as Resolved 
        IndusInd Bank customer support has been notified about the posted complaint.
        Verified Support
        May 19, 2015
        IndusInd Bank Customer Care's response
        Hi Amit, we sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest. Thanks, Team IndusInd Bank
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kensubbarao
          from Bengaluru, Karnataka
          May 18, 2015
          Resolved
          Report
          Copy
          Resolved

          Address: Bangalore, Karnataka

          Team, I have taken INDUSIND PLATINUM credit card on few month back. But i am not satisified about this card. They executives doing business completly fraud. And i am not satisfied with customer service. I have cancelled my card on two months back. that time i have 3000 due some thing. I have paid minimum balence of 1000rs on intime. they are charged 1100rs charged out of 2000. And i also i paid in last month 30th for clear all dues. Again bill generated with 700 charges extra. I have 4 credit cards from other bank. i didnt get this type of issues. But Why the indusind doing fraud with customers? What i have to do for perminent solution? please suggest to what i have to take legal action? Name: Subbarao Mobile: [protected]
          Complaint marked as Resolved 
          IndusInd Bank customer support has been notified about the posted complaint.
          Verified Support
          May 19, 2015
          IndusInd Bank Customer Care's response
          Hi, We apologize for the inconvenience caused. Thank you for sharing your details with us. We have escalated your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern. Thanks, Team IndusInd Bank
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            C
            chat2amit
            from Gurgaon, Haryana
            May 16, 2015
            Resolved
            Report
            Copy
            Resolved

            Address: Gurgaon, Haryana

            Indusindbank is most useless and poorly serviced bank in this industry,
            I regret opening my 2 family account with indusind bank. .

            The staff including managers do not know about indusind processes and services;

            - my atm card (Customer id[protected] does not work since we created the account.
            - indusind bank tell lies when it says it has toll free no services but i am charged for speaking 30 - 40 minutes because you have inadequate staff to service your customers even for privileged accounts.
            - poor and disgusting services by indusind bank. .
            Your neft banking does not work and there is one to help. .
            Every time i am asked to wait. . .

            Your services are so poor that you only can provide runners to complete process manually when even psu banks are going for net banking. . Shameful and awful by indusind bank. .

            I have so much else to write but no use as you will never improve.

            I will never advice anyone to open indusind bank account
            Complaint marked as Resolved 
            IndusInd Bank customer support has been notified about the posted complaint.
            Verified Support
            May 18, 2015
            IndusInd Bank Customer Care's response
            Hi Amit, We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest. Thanks, Team IndusInd Bank
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sheikh Shadab
              from Mumbai, Maharashtra
              May 8, 2015
              Report
              Copy

              Khandwa m.p me muzaffar khan h jo mujhse ma behen ki galiya dekar baat karte h .meri 2 kishte due hogai h to kehte h ki me gadi seez karlunga . Mene kaha ki 2 kishto me gadi seez Nahi hoti to kehne lage ki me koi bank ka dalla nahi hu me othoriSde hu or ganda Ganda kenhe lage sir plzzz mujhe Contact kare . Mera naam sHadab h mera no [protected] h sir pLzzzz contact me
              IndusInd Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                dipak96
                from Jaipur, Rajasthan
                May 8, 2015
                Resolved
                Report
                Copy
                Resolved

                Address: Kutch, Gujarat

                I have done NEFT Transaction From HDFC bank to Indusind Bank of Rs 60000/- indusind bank not deposit in my account science 5 days to complete i can give my Transaction number UTR number timing when HDFC deposit and everything whatever u need pls credit it in my account i will say very poor service never say open account in indusind bank
                Aug 7, 2021
                Complaint marked as Resolved 
                IndusInd Bank customer support has been notified about the posted complaint.
                Hi Dipak,
                We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest.

                Thanks,
                Team IndusInd Bank
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  deepaksharma861
                  May 7, 2015
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Gurgaon, Haryana

                  My name is Deepak. I had a salary account in IndusInd and I had not access it from past 2 year. I now the guidelines that if it not get accessed it turn to saving account. But as per the guideline of RBI if an account is not being accessed from past 1 year it should be closed. And Indus has charged me 5000 for non maintenance. I ma not in state to pay this amount. What re procedure to close the account because cant accord to pay this unneccassary amoun.t
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  IndusInd Bank customer support has been notified about the posted complaint.
                  Hi Deepak,
                  We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your contact details at [protected]@indusind.com us so that our official can get in touch with you to assist with your concern at the earliest.

                  Thanks,
                  Team IndusInd Bank
                  Hi Deepak,
                  We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest.

                  Thanks,
                  Team IndusInd Bank
                  Hi Team,

                  I had a
                  salary account with Indusind bank which is been converted to savings account
                  and I have been charged penalty of 2, 306.13 Dr
                  for non-maintenance which I am not ready to pay. I believe it is a 0 balance
                  account with indusind for basic savings account.

                  Moreover I
                  have not received any notification on this changes and I was under an
                  impression that my account will be closed as I have not used it for more that
                  2years for now.[As per RBI guide lines that account will be closed if it is not
                  assessed for about an year].
                  My name is MithileshPandey

                  I had a salary account in IndusInd and I had not access it from past 1 year. I now the guidelines that if it not get accessed it turn to saving account. But as per the guideline of RBI if an account is not being accessed from past 1 year it should be closed. And Indus has charged me 8284for non maintenance. I am not in state to pay this amount. What are procedure to close the account because cant accord to pay this unneccassary amount. Thank you
                  We request you to kindly write to us at [protected]@indusind.com for us to check and assist you further. You may also call on [protected] for immediate assistance.
                  Helpful
                  Found this helpful?
                  5 Comments
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    M
                    MUKU1
                    from Amritsar, Punjab
                    May 2, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Regarding NOC of two wheeler

                    Address: Chandigarh, Chandigarh

                    Hello, I finance a Suzuki Access from indsind bank. I have clear all my dues for the same but till date bank not provide my no objection certificate to clear the further documentation. I am in regular follow with bank representative in opposite Big Bazaar SCO No.3, Zirakpur (Punjab) branch in Punjab of two wheelar.but he is providing me time next and next. Kindly help me in this regard. Thank you Sadhna...
                    +1 photos
                    Helpful
                    202 other people found this review helpful
                    202 found this helpful
                    33 Comments
                    Report
                    Copy
                    A
                    abhaydoshi
                    from Surat, Gujarat
                    Apr 29, 2015
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: Mumbai City, Maharashtra

                    Dear sir, my account no is[protected] RAVI ABHAY TRADING CO I have taken O/D C/C from indusind bank kalbadevi branch mumbai 400003 as per section letter interest rate in 12.50% per year now i am showing my account its mansion 14.75% per year i am shocking what happens is there ? if it is your mistake please return my interest and consider as earlier thank you abhay doshi
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    IndusInd Bank customer support has been notified about the posted complaint.
                    Hi Abhay,
                    We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest.

                    Thanks,
                    Team IndusInd Bank
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      M
                      mohdrafim
                      from Bengaluru, Karnataka
                      Apr 25, 2015
                      Report
                      Copy

                      Address: Bangalore, Karnataka

                      Hi I am Mohammed Rafi M and holding an IndusInd bank Credit Card. Last month I paid the more than minimum and has some 15K balance to be paid and after that I did a transaction of 1.04 Lac and some small transaction. in the present statement I am seeing a huge interest charged. when I asked the customer care they are telling it is as per the guidelines that interest will be charged on the full amount balance at the time of statement generation and not on the pending amount. I am continuously following up with the customer care and every time they will take the complaint and provide me the complaint number and when I call after four days they tell it is not approved by there team and they don't give any reason for rejection. I am already attempted 4 times till now. they had also offered me that they will give 50% reversal and that is also based on the approval. kindly help me in this regard as I cannot keep following up with them and also that huge amount also I cannot pay. Kindly help me in this regards. Thanking you, Regards, Rafi
                      IndusInd Bank customer support has been notified about the posted complaint.
                      Hi,
                      We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest.

                      Thanks,
                      Team IndusInd Bank
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        MahaveerVD
                        from Bengaluru, Karnataka
                        Apr 21, 2015
                        Report
                        Copy

                        Address: Bangalore, Karnataka

                        I had used IndusId credit card for withdrawing a cash of 3000rs for some emergency in Bangalore, this was in Dec, 2014. I had paid back the money to bank as well in-time.. But even after that they are sending me bill of 245 rupees to pay, saying interest on cash Withdrawn, infact I had paid additional 145 rupees as interest, but your bank still claiming I had to pay more for no reason and mounting more and more interest on outstanding..This is pure harassment to customer. I had requested them to cancel by Credit card, which they have not done till today..None of your bank executives respond to my mails and Customer service is very rude and useless to help..Hope you get this resolved, otherwise I will have to put this to consumer court for Harassing customer for the outstanding which I had already paid back to the bank promptly and in time as well.. Thanks and RegardsMahaveer[protected]
                        IndusInd Bank customer support has been notified about the posted complaint.
                        Hi Mahaveer,
                        We sincerely apologize for the inconvenience caused. To further look into the matter, we would request you to share your detailed concern and contact information at [protected]@indusind.com so that our official can get in touch with you at the earliest.

                        Thanks,
                        Team IndusInd Bank
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          O
                          Open talk
                          from Gurgaon, Haryana
                          Apr 20, 2015
                          Report
                          Copy

                          I took a two wheeler loan last year and i've successfully completed that. I was waiting for NOC for the past 20 days and I'm not able to get proper answer from IndusInd employees. Everytime they are telling different answers and they are blaming the customers also. They are not properly trained since everyone giving different answers. If they give proper timeline, then it would save everyone's time. They promise something and they never follow that. Please don't choose IndusInd and i never recommed IndusInd to anyone.
                          IndusInd Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nicky Cool
                            from Ratlam, Madhya Pradesh
                            Apr 18, 2015
                            Report
                            Copy

                            Address: Jabalpur, Madhya Pradesh

                            Sir, Myself DR.V.k.ShuklMyself DR.V.k.Shukla, opened a new account in INDUSINDBANK on july2014. This bank without our Permission given us "CPP" policy and debited around rs 1400. We Constantly complain regarding such with bank having complain number "[protected]" but after a such long duration of about 6month, still the issue isn’t resolved not even being informed . THIS IS A CASE OF OPEN THEFT BY THIS BANK which cannot be considered fair in any condition.Kindly reply for such, else i would take this issue to COURT. m-[protected], [protected] BANK on july2014. This bank without our Permission given us "CPP" policy and debited around rs 1400.We Constantly complain regarding such with bank having complain number "[protected]" but after a such long duration of about 6month, still the issue isn’t resolved not even being informed . THIS IS A CASE OF OPEN THEFT BY THIS BANK which cannot be considered fair in any condition.Kindly reply for such, else i would take this issue to COURT. m-[protected], [protected]
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Super Shoe Tack Industries
                              Apr 16, 2015
                              Report
                              Copy

                              Address: New Delhi, Delhi

                              Dear Concerned, I had applied for a loan against property with your bank at Delhi and the same was Sanctioned as well. While we were dealing with your bank people, we were asked to give a cheque worth Rs. 78652 dated 4th Feb 2015 and the same was banked without my knowledge. I somehow felt that i can avoid taking the loan and I communicated the same to your Sales Manager in Delhi, Mr. Abhay Gupta but to my surprise I was told that the cheque they took has been banked and cleared. I have been running from pillar to post to get my money back as i did communicate that i wont avail the loan but the authorities are avoiding me which is not appreciated from a Bank employee or representitive. My loan Details are: - Agreement Number: DBC00366N Applicant Name: Siddhivnayak Enteprises & Super Shoe Tack Industries Your Delhi Representative: - Mr Abhay Gupta [protected] Regards, Saurabh Madaan [protected] [protected]
                              IndusInd Bank customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                gratnasrinivas
                                from Vepagunta, Andhra Pradesh
                                Apr 10, 2015
                                Report
                                Copy

                                Hi, I am holding indus ind card [protected] from last 15 months approximatley. During this period whatever the transactions made on the card are cleared within right time. Due to some rewards points are not credited into my account for the transactions which I made in last month then I opted to close the card. I called the customer care execute and then asked due amount need to be paid for closing this card. she said approx 8867 amt. then I paid the rest of the amount and then it was closed on 4th april 2015. Now, I am surprised the to see the a bill was generated on 5 apr 2015 with approx 4500 as interest charges after closing the card. I request you to please take back the charges based on earlier payment behavior with your bank. If not reverted then I will file a consumer complaint against your bank based on the points 1. After talking to the customer care and knowing the due to be paid then cleared the due and then finnaly closed the card. After closing the account then on what basis you generated a bill for a closed account?. 2. As per your terms and conditions, I am eligible for a 50 day grace period as per your terms and condition. Becuase, I cleared the previous bill fully and then made a fresh transaction after clearing. As per your terms and conditions: d) Interest Free Grace Period - Up to 50 days; Interest free period is not applicable if total amount due is not paid in full. Thanks, Ratna Srinivas G.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  arjun more
                                  from Pune, Maharashtra
                                  Mar 27, 2015
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Pune, Maharashtra

                                  Hi, I am Arjun i had taken loan for Bike induslnd Bank. i will clear loan. I had do 3 time late payment in loan period but i had taht payment in same month at first call . I got NOC from your department but they are submitted wrong information to CIBIL. Now i want clear my name from CIBIL report let's me know what i do for same. Tahanks, Arjun More [protected]
                                  Complaint marked as Resolved 
                                  IndusInd Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 08, 2015
                                  IndusInd Bank Customer Care's response
                                  Hi Arjun, thank you for bringing this to our notice. We have forwarded your complaint to the concerned department and they shall get back to you at the earliest.

                                  Thanks,
                                  Team IndusInd Bank
                                  Dear Sir,

                                  For resolution of your queries, kindly write to us online by visiting the following url on our website:
                                  http://www.cibil.com/contact-us

                                  We would further like to advise you not to divulge personal / financial information on public forums.

                                  Regards
                                  Helpful
                                  Found this helpful?
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Radha Sangannagari
                                    from Hyderabad, Telangana
                                    Mar 23, 2015
                                    Report
                                    Copy

                                    Address: Hyderabad, Andhra Pradesh

                                    Dear Sir/maam i purchased a TVS Wego in the month of may 2013 and was agreed to pay an EMI of Rs:2382 in 24 equal installments.For the above agreement i had given 24 cheques and 21 cheques were cleared and they called me and said that ECS was mandatory as per RBI rules as per their request ECS was given in favour of them for 3 months, again they called me on Friday i.e:20-03-15 and are asking me to pay a penalty of rs 300 and when i asked for they say that signature is not matching whereas my due date was 21 of every month which happens to be a ugadi holiday followed by sunday however when I approached ICICI bank they said that no cheque was deposited, I was shocked for what i need to pay a fine when there is sufficient balance in my account if the cheque is Invalid they can use ECS and they called me on 23-03-15 and are asking me to pay cash for their representative, apart from their irresponsibility they speak very rudely they usually call from the number[protected] . Kindly solve my problem.
                                    IndusInd Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit