IndusInd Bank Complaints & Reviews

Dear IndusInd Bank Customer Service,
I hope this message finds you well. I am writing to report an unauthorized transaction on my credit card account and to formally dispute this charge.
Account Details:Name: SHEIK GOUSE AHMED Card Number: 9423 Unauthorized Transaction Details:
Transaction Date: 11/07/2024
Transaction Amount: 29509.38 Merchant: Mobiwik
Multiple Unauthorised Transactions
I confirm that I did not authorize this transaction and I am not aware of how it occurred. I have taken steps to ensure the security of my account and have not shared my card details with anyone.I have block my card immediately to prevent any further unauthorized transactions. Additionally, I request a thorough investigation into this matter and a reversal of the disputed charge.Attached are copies of relevant documents, including my most recent statement highlighting the unauthorized transaction. I would appreciate a confirmation of receipt of this email and any further instructions or forms I need to complete for the dispute process.
Thank you for your prompt attention to this urgent matter.
I look forward to your swift resolution of this dispute.
Best regards,
SHEIK GOUSE AHMED
Cyber Crime Complaint Acknowledgement No.[protected]

Sir
I Tithi Choudhury account no[protected] My queries previous mail conversation ( Ref mo. 58531022 / 58755924 /59028735/59029043/ 59085959 /[protected]not resolve till date, sir my account related vkyc from your agent side is not completed agent discontinued the vkyc process so account show Debit freeze, till date I am facing my account transction problem
my nearest two indusind branch 35 kilometer far away from my address...

Respected sir/ madam,
My self shaikh Farez shaikh naser i have open account and do kyc on 14 /05/2024 and sir told me it will update and it will unfreeze today is 27/may/2024 uptill now it's showing in process from bank cidco santosh sir which done my kyc he said from our side it's done and you documents goes to clu team which assign from 15 days happen but he didn't work and update to system I am facing problem of freeze plz unfreeze my account. Why ant customer open account to use and do transaction but if it will not happen then why we will open account to freeze to you so plz do kindly and unfreeze my account help me
My account no :[protected]
My mobile no :[protected]
My Date of birth:22/09/2004
My full name is Shaikh Farez Shaikh Naser

In October 2016, I purchased a Ford Ecosport vehicle and obtained a loan from the Raebareli branch of IndusInd Bank for a three-year term. The loan was repaid in full in 2019. Subsequently, I visited the bank to collect the No Objection Certificate (NOC), but I was informed that it had been returned to the main office (Lucknow) because of my delay in collecting it. I then applied for a duplicate NOC and paid the required fee on August 1, 2022 (Fee Receipt Attached). As of May 2024, I have not yet received the duplicate NOC.

My name is Premlata Rai and I had ordered Isc class 12 physics book of RS. 350 in Clankart website on 29 April 2024 and after 3rd May the seller cancelled the order. And on (Date 4th May 2024)
Clankart initiated the amount to my account but I still didn't get the money. Clankart sent this reference number
Reference number[protected]

Refund I'd RCR[protected]

and told me to fill charge dispute form but Indusind bank in my area doesn't have such policy.Earlier I tried to email the issue on indus banks helpline mail and they provided me this service no.[protected] but no action was taken
So please kindly respond to this complaint.

My upi no. is [protected]@ybl

Thanks you sir

I have been using credit card for the last more than 5 years. I have never made delayed payment. This time also I have cleared credit card bill a day before due date. i.e 23/03/2024 of rs 8820.87 as per the statement through sbi yono bank but the amount had not been credited till 30/03/2024 and I got the refund on 31/03/2024. So I made the payment again on 01/04/2024.

I have already informed them so many times through mail that amount has not been delayed because of me, it's because of your associate partner ( sbi yono). It's not my fault.

They have charged penalty of rs 5104 approx for the mistake I didn't commit. I have been trying to connect with them through mail but they are not responding.

I would request you please look into the matter. my credit score would have negative impact because of this.

I have received repeated credit card offers even after DND for the Jio number in my Jio app and even with the IndusInd DND.

I am an Indie customer account number[protected]. And my indie account has been debit freeze since last month. To solve this issue I went to the nearest indusland bank branch and they told me the fraudulent activity has been marked due to too much transaction and to solve that you have to renew your KYC and for that I have been given my aadhar and PAN card and also as per request by the manager I have given an application that I give my...

Sub : Reversal of Credit Card charges Rs. 825
I have made a payment on time for Rs. 1799.00 27/1/23, but the same got returned by bank after two days 29/1/23, which I have noticed late and i have put a mail immediately as soon i noticed . I have placed a request for reversal but the same got rejected . I will be happy u can help me out in this regards.

Kailash Bisani a/c no.[protected] .Mail Id [protected]@rediffmail.com...

I cleared the car loan by paying total due amount on 18JAN 2024. They said I'll receive NOC in two weeks maximum. I'm following up with them till now and they are not responding.

It's been one month. The staff are saying that they don't know where the NOC is! They are asking me to go to the head office in Kodambakkam. When i went there, again I'm asked to visit the branch which is Guindy. I'm being treated badly by them. Never...

Till now no RESPONSE FROM THE CUSTOMER CARE

I am writing to formally request the closure of my Indusland Credit Card account, bearing the card number [protected]. This request is being made due to my inability to link the credit card with the Indusland Mobile App.

I have faced challenges in linking my credit card to the Indusland Mobile App. Despite my best efforts, I have encountered technical difficulties that have prevented me from completing this mandatory process.

Given the importance of the security features and services offered through the mobile app, I understand the significance of this requirement. However, due to personal circumstances and the limitations I've encountered, I believe it is in my best interest to close my credit card account.

I kindly request that you initiate the necessary procedures to close my Indusland Credit Card account as soon as possible. Please inform me of any outstanding balances or dues on my card so that I can settle them promptly.

To ensure a smooth transition, I would appreciate your guidance on the steps I need to take to settle any outstanding payments and return the credit card to your institution.

I would like to take this opportunity to thank you for the services provided during my tenure as an Indusland Credit Card holder. While circumstances have led me to this decision, I have appreciated the convenience and support I received from your team.

If there are any additional requirements or information needed from my end to facilitate the closure process, please do not hesitate to reach out to me at sehumon.[protected]@gmail.com.

I had done a transaction on the indusind card ending with 0619 on NYKAA merchant on 1st December 2023 of amount Rs. 7758 . The transaction did not go through and I repeatedly wrote emails to them asking them to raise a dispute for the same as the merchant NYKAA confirmed to me that they haven't received the payment amount and the transaction has failed at their end. To that they sent an email to me confirming that they haven't received the...

I received a call from IndusInd bank representatives. During the conversation, I was offered an upgrade from my current Aura Edge credit card to a Signature legend credit card, with the assurance that the upgrade would only incur a nominal fee of 500 rupees.

Having considered the benefits of the Signature credit card, I provided my consent for the upgrade. Upon receiving the upgraded credit card, I noticed that my account had...

Trying to connect for credit card settlement but they are not responding

Hi,

I am not a customer of IndusInd bank. I have not applied for any credit card or any other product with Indus Ind bank. Also I do not have any account with Indus Ind bank, but I am getting lots of junk emails from IndusInd Bank. Please find the sample email below,

Dear Customer,
640545 is the One Time Password (OTP) for ECOMM transaction of INR 101296.99 at NOBROKER TECHNO on IndusInd Bank Credit Card ending 2488. Reference # ECOM_[protected].

This OTP is usable only once and is valid for 10 mins.
Please DO NOT SHARE THE OTP WITH ANYONE, for security reasons.
Warm regards,
Team IndusInd Bank

I am getting tons of emails like this. Not sure why i am getting this. I suspect this as fraudulent email. Bringing this to your awareness. Please check on this.

Hi,

I have not applied for any credit card or any for any other products or services in IndusInd Bank. I am getting lots of junk emails saying some transaction has been done on credit card. Please find the sample below

Dear Customer,
791839 is the One Time Password (OTP) for ECOMM transaction of INR 101296.99 at NOBROKER TECHNO on IndusInd Bank Credit Card ending 2488. Reference # ECOM_[protected].

This OTP is usable only once and is valid for 10 mins.
Please DO NOT SHARE THE OTP WITH ANYONE, for security reasons.
Warm regards,
Team IndusInd Bank

I have no idea why i am getting this email as I do not have ay credit card with IndusInd bank. I suspect this as fraudulent email. Please check on this as I am getting tons of emails like this.

Dear sir,
I am very harassed because indusind bank sending me too many messages for credit card and loan...
I am not interested in this.
Please remove my number [protected] from their system.
Thanks in advance

Hi.
I am writing to file a complaint regarding the service. I Encounter an issue with my A/C type (Savings/[protected] .(Branch -IndusInd Bank Limited, 652-662, Tristar Towers, Avanashi Road, Coimbatore – 641 037.) Still my lean account not retrieved.

I closed my loan A/C[protected] as on 23-May-2023. Settled amount done as per Branch collection team person Mr.Ramraj (Mobile No-[protected])advise.
br...

Hi.
I am writing to file a complaint regarding the service. I Encounter an issue with my A/C type (Savings/[protected] .(Branch -IndusInd Bank Limited, 652-662, Tristar Towers, Avanashi Road, Coimbatore – 641 037.) Still my lean account not retrieved.

I closed my loan A/C[protected] as on 23-May-2023. Settled amount done as per Branch collection team person Mr.Ramraj (Mobile No-[protected])advise.
br...

Dear All

I have two wheeler loan from Indusind bank in 02/05/2017 but i close my loan account in 30/06/2018 due to that loan take over from local two wheeler finance. But still now that Indusind bank NOC not given me from that bank. Please send the NOC and close the loan in my cibil do the needful
LENDER: Indusind Bank Limited
Account Type: Two Wheeler Loan
Account No: TSD01558H
Ownership: Individual
Date Opened:[protected]
Sanction Amt: 38, 500
Date Reported :[protected]

Till now NOC not received and account does not closed