Indusind Bank — Delay in Account opening

I tried to open a bank delight account in Indusind bank but I find this to be a very horrible experience. First I started filling the online application for saving account, giving all adhar and pan card details after that there was video KYC then after completing that I taught whole processes is done and account will be created but there was no KYC completed. I have done the offline KYC at home branch also but still delay in account opening.