The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
This is in regards to a complaint of one of Zero B's ex-employee - Mr. Shankar Kr. Das, Mobile# +91-[protected]. This goes back to Trade Fair held at Pragati Maidan, New Delhi in November'2004. We visited Ion Exchange's stall as we were planning to get a RO system installed in our house. There we met Mr. Shankar Kr. Das & he informed us about the product. He took our contact number & subsequently called us there after....
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Heavy leakage has been observed from the body of the Zero B RO water purifier filter which I have purchased in October 2008. The filter system could not be used since last 10 days. Complaint was given to local office in Gurgaon but even after 5 days also no action was taken. After many reminders, a person from Ion exchange visited but could not resolve the probleme.He has not communicated on further actions to be taken. He left with my signature...
I had asked ION Exchange to service my Zero-B filer on June 16th. Request no. 51036
The service was done and they had asked for filter replacement, which we agreed to.
The following day, June 17th, we smelt burn in the filter informed the service personal from ION Exchange. The service person inspected the unit and said that, the controller in the filter is burnt and needs replacement. The cost of the controller is Rs.1500.br...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Never ever buy Ion exchange water softenizer as these guys give you a faulty piece and then no service on that. drag it for months and then say that you got to pay now for the parts as it is out of warranty period now.
I bought a Ion Exchange softenizer for Rs. 32000 in 2007 and the day of its installation for two days i had salt water in my taps ruining all my new jacquar and grohe fittings. since then they came but every...
I purchased a Water softener from the Worlds No.1 co. in this
feild only to find that after 19 months of purchase the multiple valve has broken & has to be replaced.What about the quality
of components you use or you are simply putting your stamp
& making a killing of the brand name you enjoy.
Deepak Khanna
dw256 deerwood
nirvana country Sector 50
gurgaon
haryana...