Claimed

Jaquar Complaints & Reviews

1.2
Last updated May 2, 2024
Complaints 1645
Resolved
361
Unresolved
1284
Quick Links
Statistics
Share
Contacts

File a complaint to Jaquar

Having problems with Jaquar?

File a complaint and get it resolved by Jaquar customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Jaquar reviews & complaints page 76

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
Joy Gopal Singh
from Kolkata, West Bengal
Jun 21, 2017
Resolved
Report
Copy
Resolved

Leakage in hand shower

Address: 0674
Website: [email protected]

Sir
I purchased jaquar hand shower in march 2013 and after four year this product had a leakage from their top section and i hereby request to repair the same at the earliest possible. It is to inform you that though this product was purchased from prakash supply agency (Bhubaneswar, odisha) i didnt keep any bill for this due to the construction process under builders supervision. Further, one of such hand shower fitted at other bath...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
premnarang
from Harda, Madhya Pradesh
Jun 20, 2017
Resolved
Report
Copy
Resolved

Water heater complaint

Address: Bathinda, Punjab, 151001

I have brought water heater from bharat bath gallery amrik singh road bathinda.

Today i have installed the water heater and found that not in working condition. I have started water heater and not got the hot water after 15 mint.

I request you to please depute your engineer.

Regards
Prem narang
[protected]
14263, st no. 2 a ganesh nagar
Bathinda punjab...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Payu vohra
from Tindivanam, Tamil Nadu
Jun 13, 2017
Resolved
Report
Copy
Resolved

Bathroom fittings

Address: Chennai, Tamil Nadu, 600079
Website: Jacquard bathroom fittings

This is third i am facing the same problem... Leakage in my bathroom fittings.. When ever i call your services centre.. The response is so poor and annoying.. Transferring call from one person to another and asking same details again and again plus your service never show up.. All you ppl know is to sell.. Useless service ever seen 😡 regretting for buying your products.. Even a local bathroom fittings entrepreneur provide quick and good...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
man_delhi
from Delhi, Delhi
Jun 9, 2017
Resolved
Report
Copy
Resolved

Indore branch not ready to give replacement for defective sink tap

Address: Ratlam, Madhya Pradesh, 457001

Sir,

I have been following up with Jaquar, Indore for the replacement of defective Sink tap i purchased in Feb17 in Ratlam (Usha Nainani). Despite of agreeing to the fact that it is defective piece they have sold to me, they are not ready to replace as they don't want to bear the cost of defective piece, instead they want me to bear its cost. Please help escalating this to Jaquar management and assist.
Thanks
Manish...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Satyendra Naik
from Hyderabad, Telangana
Jun 8, 2017
Resolved
Report
Copy
Resolved

Not responding on phone

Address: 500016

Sir i have 10 flats with 3 bedrooms & 3bathrooms each with complete jaquar fitting when there are health or target loose whenever it happens i request jaquar service center or tollfree number the response i get is very poor
When your representative comes and states that he is only techetion not plumber he cannot do any thing in this regards i got in touch your tollfree number where mr harpeet headed me pationely and stated wr are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nihal jalan
from Kolkata, West Bengal
Jun 6, 2017
Resolved
Report
Copy
Resolved

Bathroom tap

Address: Jaipur, Rajasthan, 302016
Website: Jaquar

Sir i had purchased some internal parts of jaquar 2 months before with all bill and the man who came also give us bill and said that it will cover 1 year of warranty.. Now today one of the man from jaquar has come for replacing the parts and replaced the broken parts. After doing so he is asking 200 rs for the labour charges and the materail which is replaced.. So why should we pay to him.. The parts which we had purchased contain 1 year...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Arun Kumar Bhargava
from Kanpur, Uttar Pradesh
Jun 4, 2017
Resolved
Report
Copy
Resolved

Jaguar commode and cistern

Address: 208024
Website: jaguar.com

We purchase a Commode along with a cistern in November 2016. The cisterin is giving us problems every fortnight. We have to call a plumber and he says that something is getting stuck and charges Rs. 150/- per visit.

I think there is a design defect in the cistern.

Please arrange to have it checked. We are an old couple aged 87 and 80 and feel helpless....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurinder Ghotra
from Una, Himachal Pradesh
May 31, 2017
Resolved
Report
Copy
Resolved

Jaquar bathroom fittings leakage

Address: 174303

I am complaining about the bathroom fittings you have done in house located in jalgranta. Showers are not working properly and the taps and flush system just seem to run out of water every other hour. Its a new house and we have been having this problem for the last two months. Local pkumber was unable to detect the problem. Kindly send your plumber at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nileshraghu​
from Surat, Gujarat
May 30, 2017
Resolved
Report
Copy
Resolved

Toilet flush leaking under warranty

Address: Gurgaon, Haryana, 122050
Website: www.jaquar.com

I've made complaint for jaquar flush leaking service call reference no. Is 296410 on their customer care toll free number-[protected] on 25 apr 2017. However, when the service person representative (Name tausif) visited on 27 apr 2017 he asked rs. 1600 for part replacement. I even talked to his manager name asraf vohra from happy home service surat. However he informed that company is not providing him replacement so he cannot provide it...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
from Chennai, Tamil Nadu
May 27, 2017
Resolved
Report
Copy
Resolved

Delay in repair/replacement of overhead shower

Address: Chennai, Tamil Nadu, 600023
Website: jaquar

On 15th March 2017 i had complained of a defect over head shower. I gave a complaint on customer care [190199] and their representative named uday kumar came. He told that the shower as a manufacturing defect and needs to be repaired/replaced. He told that i would take 20-25 days for repair /replacement. Till this day i had made numerous calls and complaints but there is no proper response. On 11th April I made another compliant regarding...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
M
Madhu King
from Bengaluru, Karnataka
May 25, 2017
Resolved
Report
Copy
Resolved

Day loot by Jaquar executives

Jaquar called to be number one bath fitting provider in country now becoming famous for their pathetic customer service and day loot. We had asked for replace of inlet piston of flush 3 months before which was done by customer care executive and surprisingly we observed leakage within few weeks. Later we had to call up customer care guys again to fix this. Then came to know the truth that first guy came from Jaquar replaced from copy and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj MD
from Mumbai, Maharashtra
May 23, 2017
Resolved
Report
Copy
Resolved

Product quality degrading

Address: North Goa, Goa, 403402
Website: consumercomplaints.in

My name is Raj Dalvi. I am from Goa. I had purchased jaquar fittings for my bathroom while constructing my house. Initially everything turned out to be good. But now, the equipment's have faded and are not as bright as they were. I complained to jaquar authorities by sending them the pictures. But didn't get any response. I am attaching the pictures herewith this complaint at your disposal. Kindly request you to consider it and give the appropriate...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit Maloo
from Sultanpur, Uttarakhand
May 22, 2017
Resolved
Report
Copy
Resolved

Western commode seat plastic discolouration

Address: Kolkata, West Bengal, 700025
Website: www.jaquar.com/products/contactus

W.C. purchased on 03-07-15 but within 4 months the seat cover started getting discoloured.
Complain ID 215263.
After 1.5 years of the complaint being registered, we were informed that the same had been rejected on frivolous grounds that the consumer had poured harpic on it. When contacted, the customer care team who had in the past mentioned that the seat replacement was on its way, said that "higher management" had rejected...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
v k khurana
from Patiala, Punjab
May 21, 2017
Resolved
Report
Copy
Resolved

Kitchen Mixer

Address: 147002

I have lodged a complaint for not working of Mixer on dated[protected] on your Toll Free customer care reference no no 354805. Plumber of your company visited but they did not sorted out the problem of mixer and I did not signed the letter of satisfaction. but regret to inform that my complaint 354805 was closed without solving the problem and without my satisfaction. Again I lodged complaint for this on[protected] with reference no 364083...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Ishore
from Bengaluru, Karnataka
May 20, 2017
Resolved
Report
Copy
Resolved

Wash basin spindle leak

Address: 530013

My washbasin tap is leaking. Staying in apartment which was built by m/s chandra & chandra constructions a year ago. I request to kindly examine, and repair the problem. Since there is warranty of 5 years from your company.@ b. Krishna kishore, flat no.402, datta sai redsidency, near krishna mandir, seethammadhara, visakhapatnam-530013, mob no.[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
pyeso
from Bengaluru, Karnataka
May 16, 2017
Resolved
Report
Copy
Resolved

Tap leakage reported but no remedial action on repeated reminders

I have registered a complaint against leakage of tap on 09/05/2017&reminded it on 13/05/2017&16/05/2017 but no action from your end. On my first complaint through the toll free number it was informed that your sevice center will send the mechanic within 72 hours! When i reminded your executive promised immediate action within 24 hours! On my second reminder also they offered immediate action!! Can i expect any remedial action in near feature?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neel Mishra
from Atraulia, Uttar Pradesh
May 14, 2017
Resolved
Report
Copy
Resolved

Plastic health faucet

Address: Lucknow, Uttar Pradesh, 226016

I purchased jaquar hand faucet in april2016 and after six month product had a leakage from their top section and i request lot of time to our vendor but it not work, my weak point is i didnt get any bills for this due to the construction process under builders supervision.
So I request to your big company if you can help in this and exchange my product so i will never leave faith on this brand itherwise i have to go with other brand...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Debabratadas123
from Siliguri, West Bengal
May 11, 2017
Resolved
Report
Copy
Resolved

Regarding complaint no - 318070- worst service experience from jaquar!

Address: Purulia, West Bengal, 723101
Website: www.jaquar.com

Dear jaquar,

Reference my complain no - 318070 dated 4/5/2017

After given follow up request 3 times finally service technician visited yesterday! Product is sku: ald-chr-079 which became faulty from inside itself!

Service technician directly declare it inside cartridge became faulty by physically damaged by outside! Which is impossible to believe by any human being! Cartridge is totally inside...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
erkannan
from Hyderabad, Telangana
May 11, 2017
Resolved
Report
Copy
Resolved

Regarding servicing the bathroom fittings

Address: 625014

I er. Kannan before one and a half year i renewed my residence and complete changed the bathroom fitting with jaquar..

Now some of the fittings are heavely leaked and water being wasted..

I request that please send a service men for complete service..
My residence address as follows..

P. Kannan., be., m. Tech.,
Asst. Exe. Engineer (Pwd)
Door no.1/294/d3, plot no.9,
M....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alok k
from Noida, Uttar Pradesh
May 8, 2017
Report
Copy

Basin mixer

Address: New Delhi, Delhi, 110048

We have a mixer in the bathroom in the wash basin. This is not very old (Do not know the date of purchase etc). The same is leaking drop by drop constantly and wastes over a bucket of water in 24 hours.
As you know water is the most valuable resource, we do not like it being wasted.in addition the drip drip sound is disturbing our sleep.

Pl have this repaired/replaced as deemed fit.
Alok goyal
M-[protected],...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy