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Jaquar Complaints & Reviews

jaquar.com
1.2
Updated: Jan 15, 2025
Complaints 1647
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1286
So far, so good. Jaquar is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jaquar will keep up the work and continue to help more customers with their concerns even better 🤝
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10
Customer care number issue
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Problem of toilet seat cover not resolved. Complaint no.250971
4
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Jaquar reviews & complaints page 79

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S
Sreekanth K S
from Perumbavoor, Kerala
Nov 22, 2016
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No service even though they offers 10 years service warranty at the time of purchase.

Address: 686691

I have purchased Jaquar pipes and fittings few years back. Health faucet handle broken few months back. So i have enquired about the warrenty in the shop from where i have purchased. As they they told i registerd the complaint on 8/10/2016 through the toll free number, the ref. no is 658206. after 10 days one person called me saying that he is from Jaquar services and asked the details of my complaint and he told he will be coming for rectification...
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R
Ritesh Mondal
from Pune, Maharashtra
Nov 22, 2016
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Defective Product

Address: 700081
Website: www.jaquar.com

I got a faulty product and reached out to the Jaquar customer care. I have raised a complaint no.715481 on 3rd Nov. Technician came and took the defective part with promise of replacement/fixed. After almost 3 weeks, today technician called me and suggested to buy the part from market as it is not available with them otherwise suggested to wait for indefinite time.

They are not willingly to fix or replace the part though it...
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Surjeet Singh Suryawanshi
from Mumbai, Maharashtra
Nov 20, 2016
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Spindle of tap

Address: Vadodara, Gujarat, 390012

Actually I repaired a leaked tap from your service men but it again started leaking after two days. Now it's making noise too so please send a good lumber to fix the problem. A spindle is needed to be replaced. The tap leaked all the time and makes a loud noise. Please send some service men to repair it. My address is B101, Darshanam elite, Sun PHARMA road, besides sai sarjan society, opposite kidzee school, atladra, Vadodara Gujarat....
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D
DiwakarDharmappa
from Bengaluru, Karnataka
Nov 17, 2016
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Ewc wall hung code: vgswht81951

Address: Bangalore, Karnataka, 560066
Website: www.jaquar.com

On 27/10/2016 we purchased two nos. EWC wall hung from EKAMBARAM sanitary Stores, 15, Silver jubilee road, Bangalore, [protected]@gmail.com, Bearing Invoice number Ess/12294/16-17.

Both the new EWC's when fitted displayed leaks, due to manufacturing defects. A complaint(no:750364) was made, and a service personnel visited on Thursday and did some patch work (affixed glue on the affected area) and asked us to go ahead with the...
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Ramesh Magare
from Delhi, Delhi
Nov 17, 2016
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Wallen

Address: Amravati, Maharashtra

My complaint number 708995 dated 27/10/2016 is still pending.Your representatives are not responding.I am going to district consumer forum if my problem is not solved within a week .Cover of my newly installed wallen is looking bend.One reprentative of company visited my residence and promise to replace the cover within a week but he is not responding now....
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S
satyanarayana 1987
from Bengaluru, Karnataka
Nov 11, 2016
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Water diverter

Address: 533464

Dear Sir,
I have 2 bathroom with single concealed water diverter handles of shower are ineffective, opens on hand, not screwed properly and needs your service technicins attention generally i m feeling it soo hard to manage all the time i m happy with the ather taps that i am using as of now, can you arrange pls arrange somebody to solve my problems.
contact no [protected]...
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R
Rohini Rajkumar
from Bengaluru, Karnataka
Nov 8, 2016
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Bathroom taps leaking

I have all my bathrooms fitted with jaguar fittings, about 5 to 6 taps are leaking due to spindle problem. requires replacement. i am not able to reach the company reps through toll free number

my mobile no[protected], [protected]

my address

c204 astha apartments
por kudasan road
near podar international school
gandhinagar

please contact me and help me solve the...
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K
Kj joseph
from Madhugiri, Karnataka
Nov 8, 2016
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My wash basin have scratches

Address: Kottayam, Kerala
Website: 18001216808

I was calling from may every week when i call they say within 24 hours working day we will come in the first time in may when i call there worker come and checked and he said he will back when the item arrives. But then no response then all week i will call then there representative say within 24 hours working day we will arrive then also no response then also i am calling so many time all time they are saying the same words
Please...
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R
Rakeshagarwal22
from Bengaluru, Karnataka
Nov 5, 2016
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Washbasin mixer is not working

Address: 560008

I have recently purchased Jaquar washbasin mixture and from first day its not working. I have raised the complained and from last two weeks no one fixed the issue. Now I will make sure me or none of my friends should buy Jaquar product in future. Instead we will buy Hindware product, those are cheap in compare to Jaquar and service is far much better....
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B
buyeraditya
from Mumbai, Maharashtra
Nov 4, 2016
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Rude, abusive and unprofessional behavior of jaquar technician!

Address: Gurgaon, Haryana, 122050
Website: www.jaquar.com/products/ouroffices#

This is to bring in notice of Jaquar Bathing Solutions Pvt Ltd.

Dear Management/Appellate Authority

This is regarding my complaint no #714754 & #721488.

Technician Name - Amrutlaal

Customer Name - Shri P. K. Jain ( [protected] / [protected])
Customer Address - Near Ware House, Tiwari Compound, ITI Road,
Hoshangabad - 461001 (M.P.)

Complaint -
br...
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R
remrek
from Thiruvananthapuram, Kerala
Nov 2, 2016
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Jaquar sanitary fittings

Address: Kozhikode, Kerala, 673002

I have given a complaint on jaquar sanitary fittings 6 months back and still following it. We are still under the warranty period. The problem is not yet resolved. The customer service is very pathetic. When we cal them they say the spare parts are out of stock. They respond in a lethargic way. We want the problem to be resolved at the earliest. Thanks....
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Ravindrankk
from Gauribidanur, Karnataka
Oct 31, 2016
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Hair line crack on the body of toilet closet white vignette model wh-wc

Address: Gurgaon, Haryana, 122016
Website: Jaquar coplaints

I purchased two closets from jaquar local supplier modern sanitary, thrissur (Kerala). While unpacking observed small crack on the body of one closet. Jaquar service personnel was called and his view is that this might have happened during transportation from local dealer to my house site.
From the crack it is evident that this is sure case of manufacturing defect.
Local dealer refused to replaced this defective unit.
br...
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A
anilpointhuruthil
from Bengaluru, Karnataka
Oct 28, 2016
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Bathroom and kitchen fittings

Address: Ernakulam, Kerala, 682316

A complaint already logged under #711540, for leakage of main bathroom and main kitchen taps which are mix with normal and hot water facility.
Material was purchased 4years back which is still under the 10year warranty

My address

Pointhuruthil house
Kunnackal. P. O
Valakom-682316
Muvattupuzha
Ernakulam district
Nearest landmark-bright public school, valakom...
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S
sid7282
from Kota, Rajasthan
Oct 13, 2016
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Bathroom items fitted were defective and got shattered

Address: Kota, Rajasthan, 324009

I had already complaint through the customer care phone services and the response from the service providing agency was not sure with repair or replacement is concerned, also the response from service provider was also rude. I was waiting patiently for last 4 months and still nothing was done. The items are still installed in the same condition and i would recommend anyone not to use any product of such pathetic service providing company....
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T
tikmanianand
from Sikar, Rajasthan
Oct 2, 2016
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Geyser

Address: 205135

We have filed approx 20 times complaint (ref no 628732, 625914, 533836, 500723, 277612, 249225, 039397) but no response.
New geyser of jaguar bought but its not working properly.
Very poor response.
Assurance is being given since past 6 months.
Despite of related complaints it is still not resolved and they have left the geyser half open.

Branch Address:
Ground Floor, Asha Bhawan
27/2-...
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D
drprn
from Palghat, Kerala
Sep 30, 2016
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Mixer tap.. Queens collection

Address: Palakkad, Kerala, 678012

I am dr narayanan at palakkad kerala. I had submitted a complaint for a leaking mixer tap in my kitchen on 5th sept and had reminded twice through your toll free no. Last was 3 days back and they said they would attend to it in 24 hrs but still it has not been done... Kindly look into the matter and see that it is attended to urgently. I am sorry to see that your customer service is so bad.
My ph no is [protected].
Add: devi...
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Prashant Padole
from Ahmedabad, Gujarat
Sep 23, 2016
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Wash basin tap leakage

Address: Vadodara, Gujarat, 390022

Service person visited on 19 sep and informed to replace some assembly part with cost of Rs.480/. After giving confirmation he has taken a time of one day but did not came back. Since 19sep I have called customer care everyday, but still noone attended the problem. Waste of water is major concern and the company producing taps had no concern about water wastage. If Jaquar is on top for sales they should not forget about importance of failure...
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M
Mund
Sep 19, 2016
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Wash basin tap 38005b

Address: Ernakulam, Kerala, 682019
Website: jaquar.com

I bought the wash basin tap 38005B and while installation, plumber noticed leaking inside. I booked a complaint in 18 August . Complaint no. 525849. Since then i am following it with customer care team. They keep promising to deliver today, tomorrow. After my repeated, persuasion, Your area manager Mr. Pradeep (Kerala) collected the leaking tap from my home on Sept 7. Until now the tap is not replaced. It is more than 30 days now....
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S
sarbeshwar
from Delhi, Delhi
Sep 19, 2016
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Not providing replacement of defective product in warranty

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.jaquar.com

I have purchased jaquar bathroom fittings for my apartment no 1103, supertech 34 pavilion, sector 34, noida on 26.10.2012, and the plating and finish of the fittings has worn out completely for all the fittings. So, i complained of the same to jaquar customer care vide complaint ref no 569569 and mr santos from jaquar visited my apartment on 06.09.2016 and advised me to get the same cleaned by jaquar authorised service centre. Accordingly...
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N
nazim a.m
from Bengaluru, Karnataka
Sep 15, 2016
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Jaguar sensor tap

Address: Dakshina Kannada, Karnataka, 575003
Website: www.jaguar.com

I am to state that i have purchased sensor tap at sri Ram Sanitary. ballal bagh mangaluru pn 3-8-2015 by that time they told your service is good & the complaint attend immedianteley. the tap fixed by the expert & tap not worked properly. so i contancted to your customer care & 2days later my complaint on[protected] with complaint N.o.537599. The same was attended on[protected]
& the next day onwards it is again out of order. so i complaint...
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