| Address: Chandigarh, Chandigarh |
This year in month of April 2012 back during the sale of Orra we bought a Solitare Ring from ORRA store Chandigarh for my wedding on 25th September. I barely wore it for some days & the side Solitare 2 pieces fell off.
Disgusted... I went to their store & their was no redressal... they sent my ring for checking at their center where rings are made but they are now telling us to pay the price of the fallen Diamonds.
To my sheer disgust they told me that such rings are only to be worn occasionaly. I have been wearing a Solitare ring for past 3 years, day & night & never has the diamonds setting fell off. I am highly disgusted & dissatisfied by the way Orra's Solitares are set & the behaviour at their stores.
Never have I heard in my life a solitare falling off just beacuse you wear it for 15 days. I am disgusted of ORRA. I am writting here in hope of some redressal.
The only redressal was you pay & we will get it fixed. They carry no responsibility towards thier customers. This is sheer ripping off of consumers money & making a fool out of them. Wishing for a different reply & a redressal. My main objective of writing this complaint is that I have been ripped I just hope none else falls prey to their tactics.
PRINCE VERMA
Emaili.d: prince.[protected]@gmail.com Was this information helpful? | 
Since it was not a manufacturing fault, you had to pay damages for replacement of the diamonds. This is our standard policy. We will be happy to resolve any queries or complaints you might have. We respect your relationship with Orra and hope to have you back as a customer.
Thank You
Orra Diamond Jewellery