[Resolved]  Kalyan Jewellers — allowing sterling holiday fraud company to use their premise

Address: New Delhi, Delhi, 110005
Website: kalyanjewellers.net/q

I received a call on 26 sep from kalyan jewellers karolbagh, stating they have an assured gift and special offer for me since i purchased good amount from kalyan on my marriage, the guy on phone urged me to come along with my husband else they wont entertain. I managed to somehow extract time out of busy schedule just only trusting kalyan jewellers name, however, as we entered, we were taken a commitment of 45 minutes, in which the guy from sterling holidays told that there is a corporate tie up of kalyan and sterling and hence the offer he will explain in 45 mins only then he will speak else we can g, we waited devoted our precious time only to hear that we can join the sterling membership for about 3.5 lakh for lifetime, offer is valid i kalyan premise only. We decided not to take any hurried decision and declined the offer, felt very bad for wastage of time, then thought at least we got the assured gift of 2 nights 3 days anywhere in india, with a promise to get an email which i never got till date. Sterling is fooling us but more than sterling i am shocked how can kalyan jewelers play with their brand image by allowing fraudsters sterling to enjoy the trust and loyalty of kalyan customers.

We regret trusting kalyan jewllers karolbagh, and happy that we declined the offer.
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Aug 9, 2021
Complaint marked as Resolved 
 
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Dear Kalpana,

We are deeply concerned about your feedback and would like to connect with you regarding the same. Please inbox us your membership ID/contact no with us so that we can get in touch with you.

Sincerely,
Member Relations - Sterling Holidays.

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