[Resolved]  Kalyan Jewellers — Bad service and cheating on 24 carat gold price

Address: Krishna, Andhra Pradesh

Hello, This is Bhavani and today 06/09/14 I bought a Kasu mala in Vijayawada. Price was reduced only $300 on what they quoted. As I liked it, somehow compromised and bought it. When I was giving 24 carat gold, they said they are going to reduce Rs.20 per gram as selling price. Why should I pay Rs.20 per gram as I bought the item in your store. I am not clear on what basis they said and no other Jewellery store doing/charging this when we purchase some item in the store. As an NRI, I come every year to India and last year also I bought one necklace in your store and they took 24 carat gold for that day price and no additional charges. How Kalyan jewellers can say/charge in 2014 as no other store will do when people purchase the item in the same store. I appreciate if you clarify this and I will inform my friends who are in US/wants to exchange their 24 carat gold with their purchase item, will ask them not to go to Vijayawada Kalyan Jewellers as I don't have any idea about other branches of Kalyan.