[Resolved]  Kalyan Jewellers — Cheating while exchanging 24 cct gold bar for 22 cct jewellery

Address: Mumbai City, Maharashtra

I had purchased about 28 pawans of gold on or around 28th Feb. 2014 from Kalyan center at Vashi, Navi Mumbai. Since I had gold coins of 22 as well as 24 carats with me, I exchanged my coins for the gold purchased. In the coins exchanged by me, there was a 50 gram cold bar purchased by me from Indian Bank, having 999 purity. While calculating the cost of this gold bar of 999 purity (24 carat), only Rs.20/- per gram was given as extra, than the price of 22 carat gold, and I was told that it is as per Govt directives. Kalyan being a big & trusted name, I did not think twice, and accepted the value quoted by Kalyan When I went to purchase some more jewellery from another jeweller at Mumbai, I exchanged another 50 gram gold bar of 999 purity (24 carat). They have given me 54 grams of 22 carat gold in exchange of 50 gms 24 cct coin. Thus, Kalyan jewellers have cheated me of 4 grams of 22 cct gold