[Resolved]  Kalyan Jewellers — Complaint regarding earrings

Address: Kalyan jewellers Mohali

Hello Sir,
I have very bad experience in kalyan from last 3-4 years in case of diamond jewellery. Around 3 years back i purchased diamond bangles from kalyan jeweller mohali. And after some time i have lost 1 diamond from my one bangle. then i gave them my bangle for repair and they repaired but again after some time between 2-3 months my 1 diamond from one bangle lost . Then i returned the bangle to the store and purchased any other item and they cut making charges that is not ok because the diamond lost is the mistake of company not fine, but i haven’t complained about this thing and i have purchased earrings. Same thing happening again one diamond lost n i gave them earrings and they repaired it after 1 month . Now again after 2 months my diamond lost . Same thing is happening again and again and tell me what is the purpose of my jewellery if i was not able to wear it and again n again i’m giving it for repair to you .
When this thing happen one time i didn’t complaint n the. 2nd time i again didn’t complaint but same thing happening again n again then whats the meaning of purchasing your things .
kindly solve my issue
thanku
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Mar 10, 2022
Complaint marked as Resolved 
Kalyan Jewellers customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2022
Kalyan Jewellers Customer Care's response
Dear Arushi,

We regret the inconvenience caused. Kindly share your contact number and registered Email ID through direct message to enable us speak to you and ascertain the issue in detail.

Team Kalyan Jewellers
 
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    TC 32 / 204 / 2, Sitaram Mill Road, Punkunnam, Thrissur, Kerala, India - 680002
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