Kalyan Jewellers — Fraudulent collection of advance for purchase of gold

Address: Belgaum, Karnataka, 591201

I have purchased gold ornaments of two gold bangles, and one mangalsootra chain and two lockets of mangalsootra from Kalyan Jewellers at Khade Bazar Road Belagavi. While billing I was told to pay total bill of Rs 241300/- Accordingly I have paid. But they have given me two bills of Rs 236300/- and Rs 5000/- separately. The bill for Rs 5000/- is stated to be order advance for purchase of gold of Rs 1lakh under Grand Akshaya Tritiya Offer about which I was not told. Even had if they told also I would not have ordered for further purchase. Customer code mentioned on the Sale order advance bill is BGM00115122.. While asked for written details of estimate they showed me before finalising the order, they simply made us wait and lately they denied stating that they cannot show.
I request refund of Rs 5000/- taken as advance without my knowledge