Kalyan Jewellers — Gold card rejected as it is expired, but in fact they didn't intimate me legally anywhere

Address: East Godavari, Andhra Pradesh, 502032
Website: kalyanjewellers.net

I have purchased around 1 lakh 20 thousand rupees and i was issued a gold card which can be used as a discount/cashback for the next purchase.
In gold card the amount is 1200rs. And when i wanted to purchase the gold with this card in kukatpally hyderabad branch, they rejected it to accept this gold card, as they claimed that, points/cash expired just 1 month back.

I asked them, did you inform me that this points/discount 1% would be expired after few months/days???
Is it written on gold card issued to me??? (No where i can see that clause)
Did you written/stated somewhere on the bill??? (No where they have stated)
Did you informed me via mobile number that your points/cash going to be expired within so and so months/days??? (Didnt receive any message)

Then why are you not accepting my gold card points???

Literally they are cheating the people/customers...
Kindly do the needful asap.
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2 Comments

Comments

The Diamond from the navaratna ring has been fall down.they said while buying the the ring that the diamond has been set so correctly that it doesn't come out of the ring.In my case the diamond oly has been fall down rest all stones are correct .plz insure me that u ll replace my ring correctly with diamond.
Hi,
I have purchased Diamond ring from Kalyan jeweller, city center, saltlake, kolkata but with a month, some of the diamonds are getting delocated . is this the standard of Kalyan Jewellers. This is worst brand for gold and diamond not even in India, in whole world.

Thanks,
Avaneesh
M: [protected]

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