[Resolved]  Kalyan Jewellers — high rate of gold is charged i. e rate charge of 24 carat instead of 22 carat gold

Dear kalyan jeweller team,
I purchase 22 carat gold bangles on 27 july 2020, when the rate of 24 carat gold was approx 51820/- so it may be possible that 22 carat gold will be approximately 48k or 49k but the south ex (Delhi) outlet charge rs 50800/- for 22 carat gold.
My bill number is stegpsc00658 dt 27/07/2020 in the name of rajiv kumar.
Please check & confirm, is the rate of gold is correct or not?
We really trust kalyan jeweller so don't expect such type of thing.

Rajiv kumar
[protected]
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Aug 5, 2021
Complaint marked as Resolved 
Verified Support
Aug 11, 2020
Kalyan Jewellers Customer Care's response
Hi Rajiv,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers
 
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