Kalyan Jewellers — INTIMATIONS NOT RECEIVED FOR MY STATEMENT OF ACCOUNT

Address: Ludhiana, Punjab

I AM A MEMBER OF YOUR RS.1000/- MONTHLY SCHEME AT LUDHIANA KALYAN JEWELLRS AND REGULARLY DEPOSITING THE AMOUNT FOR THE LAST ONE YEAR. I HAVE APPROACHED YOUR LUDHIANA BRANCH FOR THE DEPOSIT OF MY BALANCE AMOUNT OF SCHEME SO THAT I CAN DEPOSIT ALL MY BALANCE AMOUNT IN ONE GO, BUT NO BODY ATTENDED ME PROPERLY AND ALSO NOT TOLD MY ACCOUNT BALANCE. I WANT TO ASK THAT IF MY CARD OR A/C SATEMENT ETC IS LOST THEN THERE WILL BE NO SOLUTION AT YOUR END AND WILL I SUFFER A LOSS OF THE AMOUNT DEPOSITED TO YOU ? KINDLY TELL ME WHERE I WILL GO FOR THE SOLUTION ?