Kalyan Jewellers — issue related to pearls used in the gold chain

Address: No 93, B1, Evershine Tropical Zone aptsDoopanahalli Main Road, Indiranagar, Bangalore, Karnataka, 560008

I have emailed the same issue to customercare 10days back and resolution received.

We bought this gold long chain with pearls dec 2018 from dubai. Bill attached.

The chain was bought in bur dubai showroom. The pearl are not real, they are plastic beads with pearl color coating. The coating has worn out after 6 months of daily use.

Looking forward for resolution.

Thanks
Namratha