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Kalyan Jewellers

[Resolved]  Kalyan Jewellers — New gold chain chipping off and scratching neck

Address: Siliguri

I bought a gold chain of 110000₹ approx, after purchase I didn't used it for 3 week but soon after when I started using it starts chipping off and scratching neck. I went to Kalyan jewellers but they rejected to replace or exchange it rather they started advising me to get new chain or they can give back gold rate only which was costing me loss of 13000₹ approx for chain which I bought 45 days back, I m really unhappy with service . Not even today I m able to use the chain for long hours.
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Sep 1, 2022
Complaint marked as Resolved 
No action is taken till now it all fake.
Kalyan Jewellers customer support has been notified about the posted complaint.
 
2 Comments

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Comments

Hello Rahul,
We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail. We value your suggestions.
Team Kalyan Jewellers
Reply
Hello Rahul,
We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail. We value your suggestions.
Team Kalyan Jewellers
Reply

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    Kalyan Jewellers Phone
    +91 48 7243 7333
    Kalyan Jewellers Address
    TC 32 / 204 / 2, Sitaram Mill Road, Punkunnam, Thrissur, Kerala, India - 680002
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