[Resolved]  Kalyan Jewellers — no hospitality at camac street kolkata kalyan

Address: Camac street, Kolkata, West Bengal

I am a old customer of kalyan jwellers camac street, kolkata. Regret to say that yesterday when i visited the kalyan, no proper response has been given. No tea coffee even limited number of drinking water is available at the store. You keep on spending so billions on rupees for decor and prompting your brand but if the customer is not happy then everything is loss. I spoke to the floor manager also but he showed his disability to help us. He said the coffee tea machine is out of order. Very disappointed with his answer. Also there are parking charges for the customer inside, i don't understand why i need to pay for parking or stamp on my parking token before getting out from the kalyan. Solve these issues which pinches customers. Leaving so many other options we have choosen kalyan and request you to let our relationship to rise.
In anticipation of corrective action.
A customer
Goutam
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Aug 10, 2021
Complaint marked as Resolved 
Verified Support
Apr 25, 2019
Kalyan Jewellers Customer Care's response
Hi Goutam,
Thank you for writing to us. We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number and other details like which showroom and city you bought your product.
You can also email it to us on [protected]@gmail.com
Thanks, Team Kalyan Jewellers
 
1 Comment

Comments

Three days before myself visited your trivandrum branch, sorry to register the bad impression from your staff side.Nobody attended or ask wht type of ornaments need.waited for 10 minutes in your branch.nobody care nor came at me.
This is bad image of your customer service.

Regards
Praveen

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    TC 32 / 204 / 2, Sitaram Mill Road, Punkunnam, Thrissur, Kerala, India - 680002
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