Kalyan Jewellers — Non delivery of Items

Address: Gurgaon, Haryana, 122017

I am the monthly member of kalyan jewellers and paid all the monthly emi through cheque on time. while purchasing the item. i have been informed that last cheque is not passed. whereas as per my bank record this has been debited on 5th of sep'16. this has put us very odd position in front of many customer and also in front of my family. also not delivering the chosen item. its very humiliating.