Kalyan Jewellers — payment due

Dear sir,
Name: Jaipal Singh

"dhanvarsha - Kalyan priority - gold "
I made a payment of rs. 5, 000/- online on 12.09.2018 due to inter-net problem i could not get my receipt online. The error[protected] appeared the payments failure. But the amount is deducted from my a/c of sbi bank.
You are requested to look into for my payments of rs. 5000/- and send me the receipt on my mail address. (E-mail [protected]@gmail.com) mobile [protected]