[Resolved]  Kalyan Jewellers — Poor readability of jewellery purchase bill

Sir,
I had purchased Jewellery from your Perinthalmanna branch on 25 03 2022. The Quality of the bill print is pathetic. Its like a fine print, which is not supposed to be read by a customer. The Ink used for printing is faaed, . All in all, its not readable. Purchase bill of Jewellery is supposed to b ekept for a long time. also giving a bill in large, readable font gives customer a feeling of transparency . Giving such bill creates a feeling of being cheated and customers will mistrusting you. I can't even quote the Bill number in this complaint because it is simply unreadable.
The display table in front of customer in this showroom is not cleaned regularly and is unclean..it shows marks like oily handmarks, etc . This gives a bad impression to the customer.
Today I have personally gone to the showroom and given a written request for a more legible copy of the bill .
This mail is a feedback, just in case you want to improve.
Otherwise, God save you!
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May 12, 2022
Complaint marked as Resolved 
Kalyan Jewellers customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2022
Kalyan Jewellers Customer Care's response
Hello Jayakrishnan,

We deeply regret the inconvenience caused. We have taken note of the same and assure to take appropriate steps immediately. Kindly share your contact number on direct message to enable us speak to you and ascertain the issue in detail.

Team Kalyan Jewellers
 
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    TC 32 / 204 / 2, Sitaram Mill Road, Punkunnam, Thrissur, Kerala, India - 680002
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