Kalyan Jewellers — Refund not made after cancelling gold bracelet order

Address: Mumbai City, Maharashtra, 560043

Website: Candere.com

Had placed a order for gold bracelet online on candere.com a kalyan jewellers company on may14th & after few discussion changed the size of the bangle but, still was unsure as i was unclear about the sizing of bangle cum bracelet which didn't even have a safety locking system. Hence, i cancelled the order #80621 on 17th may & they agreed to refund my amt of rs.18, 531.00. As per their policy the refund should have been credited to the account within 15 working days & it's more than 25 working days still the refund is not done. Even after repeated follow-ups nothing has been done yet. Kindly help me to get my money back asap. Thank you.