Kalyan Jewellers — scheme - gold & diamond

Address: Warangal, Andhra Pradesh, 506001

Website: Kalyan jewellers

I have purchased one gold scheme of instalment of 5000 and diamond scheme of 7000. At the time of purchase they told us u can shift either and purchase only gold i[censored] want or else only diamond jewellery. Now i dint like any diamond jewellery i would like to purchase only gold with those amount but they were telling u have to purchase only diamond with diamond scheme we cannot adjust in any gold item or else we cannot give u refund r else neither they cant give me gold coins.

What should we do as a customer. They were pathetic not even showing us gold ornaments. I don't understand why these sales person are rude. We waited for more than 2 hours there was no rush all staff were simply just talking and were not showing any jewellery to us and just urging us to take diamond jewellery