[Resolved]  Kalyan Jewellers — Settlement summary not clear.

Address: Mangalore kalyan jewellers

Dear All,

My name is preema Donald almeida I am regular customer of kalyan jewellers since last 5 years.

I need your explanation on settlement summary against transaction no: MGRGQFC000491 date August 16, 2021. Account number: [protected]

According to scheme:
*Without fail I paid 6000 inr for 11 months to kalyan jewellers.
* As per scheme procedures kalyan jewellers will be liable to pay 1 month installment I.e 6000 INR
* TOTAL FINAL AMOUNT OF MY INVESTMENT WOULD BE 72000 INR (6000 *11 months=66000 INR and 6000 INR paid by kalyan jewellers)

At the time of redumption bill shows me redemption amount only 61752 INR instead of 72000 INR

Settlement summary reflect discounted amount of rupees (-4248 and - 6000)

Note: bill settlement done by old ornaments worth amount 8030 INR and cash amount 3400 inr.

According to bill I am eligible for the discounted amount I.e rupees 4248 inr and 6000 inr.

I paid total amounts of rupees 83430 INR.