Kalyan Jewellers — Slow customer billing and untidy bathrooms

Address: 500082

Website: kalyanjewellers.net

We went to kalyan jewellers show room in panjagutta, hyderabad. The designs were good however we had the below complaints

1. Slow billing: it took close to 2 hours to bill the product that we bought. I wish, the customer service was faster.
2. Untidy bathroom: since the cs was slow we were stuck in the showroom for lot more time than intended. This made us use the rest rooms which were extremely not useable. With such abig showroom, the least one can expect is clean bathrooms.
3. We were told one price and then the price was modified saying these are not uncut diamonds but rosecut. I didn't care which cut they were as long as the price was not modified. Cs team needs to be more proactive and careful in mentioning the rates to the customers.

Appreciate you looking into the concerns of the customer.