[Resolved]  Kalyan Jewellers — store related complaint

Address: Lulu hypermarket sharjah al nadha shop no 5, 97800

I had a very bad experience in kalyan jewelers, i had given a chain for repair which i got it from al nadha sharjah kalyan which was such a poor quality. I gave it for repair on 31st jan 2020 & i was been promised that they will fix it & give a call in 10 days, one sales guy over there was very rude & aggressive. Since so many days we are calling there number & it’s always busy. Today we called lulu hypermarket whom we informed to arrange a call from kalyan. Someone called & said chain was ready 2 days back. When i asked why we were not called he straight away replied that i was not answering which is a lie as i never received any calls from them & later when i said don’t lie & shouted than he said my phone was not reachable were in my phone is never switchoff. This shows how they are careless in there product plus, behavior plus delay in replair plus not informing & telling lies
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Aug 6, 2021
Complaint marked as Resolved 
Verified Support
Feb 21, 2020
Kalyan Jewellers Customer Care's response
Hi Paul,
We deeply regret the inconvenience caused. We have taken note of the same and assure you to take appropriate steps immediately. Kindly share your contact number with us at [protected]@kalyanjewellers.net to enable us to speak to you and ascertain the issue in detail.
- Team Kalyan Jewellers
 
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    Kalyan Jewellers Address
    TC 32 / 204 / 2, Sitaram Mill Road, Punkunnam, Thrissur, Kerala, India - 680002
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