Kalyan Jewellers — very bad attitude by customer support mr vishal

Mansoor Batin

from Kolkata, West Bengal

Mar 2, 2019

Address: 700014

I have purchased a gold bangle under emi scheme which total cost was 35000. I have completed all my installments at the time of despatch mr vishal calls from your support saying that the metal weight has increased and i have to pay 9800 more which is completely unacceptable and im not ready to pay that amount. I want the bangle at the amount promised to me earlier. My name shazia subhan my contact number is [protected] my order id is 135616. Please despatvh my product asap else i have to complain in consumer forum.

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Comments

Sunita Rebello

from Nashik, Maharashtra

Apr 16, 2019

I made a payment of RS 10000 online on 10.05.19 towards my 10th installment of monthly scheme. Due to internet problem I could not get my receipt and any massages received from Kalyan Jewellers. But the amount is deducted from my account of HDFC Bank.
You are requested to look into my payment and please send me the receipt on my mail address.

Hariharannk

from Indore, Madhya Pradesh

Apr 29, 2019

I have been trying to make online payment through website Payments.kalyanjewellers.net but not getting opened & giving problem in making payment against your schemes. Upon intimation to your Indore br. concerned person, asked me to make payment by visiting Indore showroom.If so, the purpose of online payment&continuing the scheme is defeated.