Kalyan Jewellers — wrong product (gold ring) was sent also the weight was less the one sent to me

Address: 400064

Website: www.amazon.in

Dear sir,

Need your help in regards to the cheating "candere by kalyan jewellers" did to me. I brought through amazon.in online a gold wedding ring (Weigh 6.69 grams) order number:[protected] as per description shown on the website and i paid the entire amount of rs22880 advance. The vendor inovate lifestyles private limited shipped the ring which was different in looks than what was shown in the description and to my surprise less in weight only 6.58 grams. When i called the vendor and they said that it is the same product which was shown online, later they asked for photograph of the gold ring, when i sent the photos to them they said that it happens sometimes. I understand but now they are trying to fool me around and its been over two weeks that they are delaying the replacement and wants me to send the product to them than only they will send the replacement. I have completely lost the trust on candere by kalyan jewellers and their vendor inovate lifestyles private limited 601-602, om shakti samrat chs ltd., plot no 21, shakti niwas, kanchpada off ramchandra lane, malad (W) mumbai 400064, maharashtra india tel+[protected]. They are not ready to help and every time a new person calls and says tell me sir what happened. I really don't to know what to do now. I have invest almost my whole month salary in buying a cheap product from candere by kalyan jewellers. Please help me.