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Kesari Tours Complaints & Reviews

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Updated: Feb 29, 2024

Complaints 138

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20

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118

So far, so good. Kesari Tours is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kesari Tours will keep up the work and continue to help more customers with their concerns even better 🤝

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No Credit- Refund Been a Year

Credit shell non acceptable (require refund with interest)

thailand visa amount refund

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Torture trip to northeast india

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Subject: Undertaking JJ190420/9

Kesari Tours reviews & complaints page 7

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We took the second trip with Kesari first was in October to Singapore and Malaysia and second was in December to Thialand. For the second trip we did not get the bags which were provided to the others. The pre departure coordination by Kesari team was very poor, we got only one call just one day before the trip but there were no clear instructions. We were informed that we will be provided with the group photo but till today we have not...

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Address: Ahmedabad, Gujarat

I travelled to Singapore with cruise to Phuket and Langkawi by Costa with Kesari from 20th-29th December 2014. On 28th Dec. We had to give our main baggage at 1 am only as we had to vacate cabins by 10 am. We were asked to deposit hand baggage after 10 am at rock music room but no clear instructions were given that we have to collect our baggage before leaving. I was under the impression that even hand baggage will be given with big baggage....

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Address: Mumbai City, Maharashtra

On 9th May, 2014 I had booked 2 seats for the above tour by paying an advance of Rs.60, 000/= I was asked to pay the balance payment One month before the tour date. I paid the balance payment on 24th Nov, 14. I got SMS from the company for taking Insurance for the travel. When I contacted the desk staff Ms Purna Kushte, she informed me that the Insurance is already done by the company and the policy will be delivered to me the next day in...

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Address: Mumbai City, Maharashtra

I book a tour for my family for Dubai Abudhabi Ferrari park ( D1281014 ) from Kesari tours pvt. Ltd. By depositing 249503/-Rs. . Deposit passport for VISA and deposited 50222/- Rs. For 2850 Dirhams Which will i get on airport before departure. When I reach the airport I get the passport and air tickets but not get the Dirhams. The passport of my wife and had a VISA but my VISA was not their. When I ask them they told me to wait for few time...

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Address: Mumbai City, Maharashtra

my parents champak sheth 79 and jyotsana sheth 72 have taken a japan and china tour starting 20th june to july 3rd. This complaint is against the tour leader milind shette and his racist behaviour. The welcome that he gave to my parents was as if we have come for our yearly pension in government office. there was no welcom and no answers to our questions were made but the same to a marathi traveller was well conversed with a nice smile. Also...

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Address: Mumbai City, Maharashtra

My father's friend asked me for Singapore tour for somebody who was his acquaintance. I have a soft corner for Kesari Tours hence I did inquary in your Vidyavihar sales office.(Glass cabin at entrance). I don't want to take a name of a lady who took my tour details(as everybody's career matters a lot for every individual.). Since I would like to mention that such carelessness should not happen. Nobody turned up with follow up call on...

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Address: Mumbai City, Maharashtra

I have been in touch with Ms Zelam Chaubal/Mr Kedar Barve/ ISO:9001:2008 Team of Kesari since past more than 6 Months. A Joint Meeting with them was arranged on 23/01/2014 with help of BVQI, India (AS KESARI TOURS was NOT Responding to our request for a Joint Meeting on Several Issues/Adverse Feedbacks from our Fellow Kesari Group Tours Members) who had awarded them ISO Certificate which was valid till 28th March 2014. My observations given...

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i had booked myself for the KESARI TOUR OF ASHTAVINAYAK FOR THE 28 SEP2013, AT THEIR OFFICE IN NASIK - MAHALAXMI TOURS &TRAVELS NASIK[protected], AND PAID FULL ADVANCE OF RS 6159 VIDE RECEIPTS NO 10903 &10915 DATED 5&16 SEP2013 OF MAHALAXMI TOURS N TRAVELS. THE SAID TOUR WAS CANCELLED BY KEASRI AT THE LAST MOMENT WITH NO PRIOR INITMATION TO ME, CAUSING INCONVINENCE AND PROBLEMS AS I HAD TAKEN LEAVE FROM MY JOB FOR THE SAID...

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Address: Maharashtra

Dear sir, 13/08/13
I wish to bring to your notice as to how Kesari tours Pvt Ltd is cheating the customers and earn profit from booking for their tours. I am sending this e mail so that you so that...

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Address: Thane, Maharashtra

We had booked a honeymoon package for Shimla-Manali on 12/10/2010. Our tour code is : CC 030111/5.
We had booked train tickets for Hazarath Nizamuddin, to and fro both via Kesari. But while going, train got delayed by 24 hours. On contacting Kesari, the reply we got is that, its not their responsibility & we are supposed to anyhow reach Shimla on our own so that we can continue our trip. Also, there will be no refund made if we...

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Address: Pune, Maharashtra

Hi,

We have done a detail enquiry for trip to Singapore (F2) on Saturday @ Kesari office on FC road, Pune.
Post enquiry, Kesari's representative has given us the total budget of 2,56.266.

With this budget, we have planned everything, applied for leave and went to office to book the tour.
While doing booking, the same person told us the cost as 3,26,000. The cost is increased by 60K.
br...

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Address: Kutch, Gujarat

Parag p jethwa
parag.[protected]@rocketmail.com
Kamdhenu medical
Shop no : 3, kamdhenu complex
Out side varshamedi naka,
Anjar kutch 370110
Mob: +[protected]
Passport applied date: 23/2/2012
Deal finalized with agent: 29/2/2012 for 2+ 1 persons
Payment date: 1) Rs 40000/- dt 1/3/2012
2) Rs 43000/- dt 7/3/2012
Tour date: 28/4/2012
Tour code : F 8 (singapore...

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Address: Raigad, Maharashtra

I have booked two seats on Kesari's tour no K/309101/5 (Shrinagar-vaishnodevi). On geting details about the tour and air ticket charges I found that there is unexplained charge of Rs.1400/-On enquery I was told that the amount is for Taxes but no specific tax was named on further persual it is explained as tax @ 2.58% but this doesnot match to Rs.1400/- Unable to get satisfactory clerification I called marketing chief Ms Sonali who told...

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Address: Pune, Maharashtra

I had booked a tour in June 2011 to Thailand. As my budget was low, I had booked it in Feb 2011. Now in April, I got a call and Kesari is asking for about 25% more because some taxes are increased.

I visited Kesari office and they are saying I have signed an agreement and I will need to pay extra as taxes are increased. But they are not ready to reveal which taxes are increased and how much.

As I can't...

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Address: Maharashtra

Dear Editor:

I am writing this email to you hoping that you will publish this article in the Times Of India,Mumbai.

We had booked a F8 tour of Singapore Malaysia which departed for singapore and malaysia on the 23rd of Dec.

The entire tour was extremely badly handled.I am giving below the issues which we have faced.

1)We missed the' Night of the creatures' show on the 23rd...

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Address: Maharashtra

I had booked a tour with Kesari for Singapore Malaysia from the 23rd Dec-30th Dec, which was a F8 tour as per their code.
From the 1st day that we landed in singapore there have been only issues and hiccups.I am giving below the issues which we have faced.
1)We missed the’ Night of the creatures’ show on the 23rd thanks to to the poor planning of your tour manager-mr ajay desai,who was more interested in dinner than the...

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Address: Pune, Maharashtra

In December 2010 i had a book a tour with Kesati tours which is in 26May2011. Till date I have not submitted passport copies and also not filed for the VISA. (This means that they have not started in process as of date)
But due to some reason I need the money which leads in cancellation of tour.

But KESARI TOURS executive said company can't refund the money. That will remain with them and I would need to use it...

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Address: Mumbai City, Maharashtra

I had done booking for Sept 2010 tour on 16th April 2010 as per tour costing prevailing at that time. I had given booking amount of 50,000 Rs. And was even ready to pay full amount to get full discount. Scanned copy of original billing is attached here for your reference. That time I was told that I will be charged same rates even if rates are increased in future as I had paid my booking amount.

As per my arrangement with...

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