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KFC India Complaints & Reviews

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Last updated May 26, 2024
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KFC India reviews & complaints page 3

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Address:Sector 46 Gurugram

Hi, I ordered chicken nuggets and burger from KFC Ardee mall Gurugram on 5th nov 2023 for amount of 403rs the money got debited from the credit card and ordered not placed from the instore machine due to time-out, the same escalated to the KFC staff they said we will get refund in 2days but I didn’t get any refund till 10th nov they shared a no. +[protected] And told to share the details I shared the same but after I didn’t get any...
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gvbhaskararao
from Visakhapatnam, Andhra Pradesh
Nov 16, 2023
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Very bad experience with KFC VIZAG

Address:visakhapatnam

We visited KFC, CMR CENTRAL, MADDILAPALEM.VIZAG today and had a very bad experience with staff.
They took order and served less quality of food and also not able to serve french fries, which were included in the order. and they replaced it with another item. Chicken quality was also very bad and they served long time stored food.
there is no complaint box noticed.
All things happen in India only and very difficult to...
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T
Thaaru01
from Chennai, Tamil Nadu
Nov 14, 2023
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Payment not yet received

Address:Address No 55 A ,Ground Floor Santhome High Road Chennai - 600028

On nov1, in santhom kfc branch we ordered food worth of rs.680, and paid it using our upi payment, the money was debited from my account but due to some technical issue the payment was not shown in the application when we asked for about our order they asked us to pay again and get the order, as we had no other money in hand we didnt go for it. They said the money will be refunded within two days but it been more than 2 weeks we still didnt...
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R
RonnieC
Nov 12, 2023
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Classic zinger box meal

KFC Delhi airport

Undercooked, raw, rotten meat, disgusting taste.

Took 1 bite and was nearly sick, the smell of the meat was off and got this confirmed by another customer who was with me at the time. They also tried the meat and said the same.

Photos uploaded....
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Arsha Suresh
Nov 9, 2023
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Incomplete order received

Address:Nirwana square, chandigarh-ropar road, kharar, mohali
Website:KFC app

I ordered 10 pieces of Hot and Crispy chicken from KFC's Wednesdays' offer yesterday(08/11/2023) through KFC app. But i only received 8 pieces instead of 10. two pieces was missing from it. I tried registering complaint by contacting it's customer care but they did not solve the issue. I tried to contact the branch directly but they are not picking up the call. I would like to receive a refund for the above issue or a compensation or any...
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Chronostine
Nov 8, 2023
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The need for refund due no delivery made

Address:Bangalore, Brigade Road
Website:Kfc App

I ordered a bucket meal from Kfc for rupees 666.01 from the kfc app in Banglore.The delivery has not been made yet and I ordered it at 11:53....
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Anika Sajjad lone
Nov 6, 2023
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My money get deducted 2 times..Refund it as soon as possible

Address:New rohtak road, New delhi

I have ordered 2 times but the money get deducted but order has not been placed...
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Address:Kfc Counter, Food court, Orion Avenue Mall, Maruthi Seva Nagar, Bangalore - 33

This happened at Kfc Orion Avenue Mall counter near Banaswadi, Bangalore at around Sunday 8 pm, 5th November 2023

When I went to the counter to place my order, the staff even though they noticed me standing in front of them wont guide or tell me how to because I had a gift card and when I told about it he wouldn't listen to me.

There was a automated machine next to the counter which was used to place order and...
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S
Sudha Surve
Oct 27, 2023
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Receiving Unwanted Messages

I have been getting messages like these everyday even though I haven't order anything.
Please stop these messages its too irritating....
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J
Jay1990
Oct 25, 2023
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Order delivery not received even after 2 hr

Address:Ahmedabad

I had order from my kfc ahmedabad alpha one mall and paid through upi it has been 2 hrs and counting and still there is no track of my order the application is still showing ordered delivered but have not recieved anything till now called the customer care but its only taking my call forwarding and no executive is recieving the call
The kfc guy called me and said he has delivered the order and given to the shadofx guy who deivers the...
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siddharth1606
Oct 24, 2023
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Money debited but order not taken

Address:Dharamshala Himachal

I had done an order for 490₹ at KFC Dharamshala, Himachal through Google pay. I completed the payment successfully but the cashier said they had not received the payment. They told me I'd get a refund soon but had no idea about how. Additionally through their talks it looked like they had accidentally pressed the cancel button and didn't know how to proceed now. (I may be incorrect about the last sentence)

Request you to...
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A
ATUL KAPURE
Oct 14, 2023
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I didn't get the bill for my last 3 visit to KFC NIBM

I visited KFC NIBM pune, regularly but from last 3 times they haven't given any bill...
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S
sohamshee
from Warangal, Andhra Pradesh
Oct 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received - KFC Warangal

Address:Warangal

Date of the order - 11/10/2023
Location - KFC Warangal
Mobile Number - [protected]
I ordered a Wednesday Strips Bucket @ Rs 405 using KFC app (Gpay). But, I haven't received it even after 1.5 hrs.
It is still showing "We're getting your order ready". KFC also gave the OTP, but the order was never delivered.

Solution - I want my Rs 405 back....
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Y
Yogashree
Oct 11, 2023
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To Refund my money back

I have ordered kfc strips and hot grilled chicken on 11/10/2023 at 12 pm .my money has been debited but order was not placed so kindly refund my money as soon as possible...
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Haripriy r
from coimbatore, Tamil Nadu
Oct 5, 2023
Feb 5, 2024
This thread was updated on Feb 5, 2024
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KFC website online food order - not delivered ( amount prepaid)

Address:KFC - Coimbatore

I ordered food from KFC online website - Coimbatore(Thudiyalur) on 04th october 2023 by 7.45pm. But i dint receive the food or any update from them. I received message as delivered after 8 minutes of placing the order. I tried to contact via call and mail. but no responde in KFC.I dint get any refund as well.
DATE OF INCIDENT - 04 OCTOBER 2023
ORDER ID - #[protected]
Registered email id - [protected]@gmail.combr...
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Suraj Auchar
from Kalyan, Maharashtra
Oct 3, 2023
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Message from KFC

Address:ANITA COLONY ROOM NO 11,NANA PAWSHE CHOWK,KALYAN
Website:KFC

I was using my phone and suddenly a notification pop up from KFC "yay your kfc order no 52423
And your order will be delivered within 7 min and a link was attached with this share feedback and your e-invoice"
I didn't order anything and But i got the message please solve this query i think its spam and misuse of my phone number by someone...
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parapranav
Oct 1, 2023
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Missing item in my Zomato Order

Address:Kfc ambala

I ordered from KFC through Zomato (Order No [protected]) in which 01 Large Popcorn was missing so I contacted them but they can’t do anything without a validation from the concerned Restaurant. But KFC didn’t pick their or my call for an hour and closed by 11pm. Now my refund is stuck....
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Lizza22
Oct 1, 2023
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Refund Required

I have placed an KFC order around 11:00 am on 1st October, 2023 at Guwahati, Wireless Branch. I have paid the order through upi. My amount was deducted but the order did not got placed....
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Swathi raj 814
from Port Blair, Andaman and Nicobar Islands
Sep 29, 2023
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Old bland chicken which had a old flesh taste

Address:South Andaman, Andaman and Nicobar Islands

I ordered from Kelambakkam Chennai outlet. I received meat which was bit old flesh and taste was bland it was just chicken with no taste and the texture of the chicken was very rough it got shrink. There was no kfc’s signature crisps on the chicken outer surface!!
This is my second time receiving bad order from same outlet. I’m so disappointed. Last time I left it but again it happened so this time I need my refund....
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Address:No E/14, Upper Ground Floor Upper Ground Floor, Block E, Rajouri Garden, New Delhi, Delhi, 110027

Hello i placed an order online for delivery through the kfc app at 8:44 pm on the 27th of september, 2023.
My order id is #[protected].
However i received a wrong item in the order which was much less in value to what i ordered.
I had ordered the wednesday chicken bucket which is worth inr 720, however on delivery i found out that i had been sent the wednesday strips bucket which is only worth inr 350, hence being...
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