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KFC India Complaints & Reviews

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Last updated May 26, 2024
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KFC India reviews & complaints page 4

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R
Raushan Bhanu
Sep 17, 2023
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Request for copy of a bill

Address:City Mall, Sonipat, Haryana

Address: City Mall, Sonipat, Haryana

Hello team, I didn't received any bill for the purchase. I request you to send the copy of the bill on my email: roushan.[protected]@gmail.com

Date : 16/09/2023
Time : 15:28:05
TXN ID : [protected]
Amount : 781...
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Z
Zamyangwongyal
from Gangtok, Sikkim
Sep 16, 2023
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No refund received after 7 days

Address:KFC App (Gangtok Sikkim)

I have made an order from KFC app on the 10th of September 2023 and paid 969 via Paytm app. However the order number was not created and customer care executive stated that refund would be made within 72 hours. It’s been 7 days and till date I have not received my refund.
Today on 15th I made another call to customer care but was told that i will receive a call soon for the same but no one called. Very stressed and unhappy with...
+1 photos
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Z
Zamyangwongyal
from Gangtok, Sikkim
Sep 16, 2023
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No refund of failed order

Address:KFC
Website:KFC app

I had made an order from KFC App at Gangtok Branch, Vajra World on the 10th of September 2023. Total amount of 969 was debited from my account but the order number was not created. Upon calling customer care, they told me that the money would be refunded within 48-72 hours. Today it has been 7 days and I am yet to receive my refund. The customer care only puts up my complaint and states that I will receive a call soon but they didn’t call...
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F
FarazSyd
Sep 14, 2023
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Substandard Food Quality

Address:KFC, SN 9, 15 & 16, Gr Flr, Sagar Palazio, Sakinaka Junction, Andheri East, Mumbai, Maharashtra 400072

I ordered KFC from swiggy under order number[protected] which was for wednesday bucket and medium popcorn chicken.

Both, the Wednesday bucket chicken and the popcorn chicken was overcooked, refried and delivered cold to me. Plus, the size of the Wednesday bucket pcs was abnormally small. The crust was tasteless and burnt.

I raised the issue on the feedback website but did not get any resolution or contact.br...
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R
ramushaw
from Kolkata, West Bengal
Sep 12, 2023
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Harassing message

Address:KFC

I am receiving such message from KFC frequently:

Voila!! Your KFC express pick up order is ready in 0.321 minutes. Show receipt at the 'Pick-up counter'. Happy Crunching!!

Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in 7 minutes.

Yay! Your KFC order number [protected] is confirmed. Hot & Crispy food will be ready for express pick up in...
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R
ROHAN RAMESH
Sep 11, 2023
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Order was not placed but payment was done

Address:KFC Kannur, Kannur New Busstand, Thavakkara, Kannur, Kerala

I tried to order some food from KFC Kannur from the store itself on 4th September 2023 and the machine showed the total amount payable and I made the payment with gpay and the payment was successful. But the order was not placed. When I asked the staffs of the store they told me that sometimes it happens and the amount will be refunded to the source within 7 days. But I haven't received any refund till now. I want my money back....
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Mene order Kiya Tha vo order hogaya but ab vo receive hua nahi..mene online pay kiya tha muje refund chahiye...
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A
Ajeesh killer
Sep 4, 2023
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Water bottle price

I went to kfc near Salem new bus . I ordered some snacks and a water bottle. The water bottle price was too hight it's 50rs MRP for 1litre... Government said that all shop and etc should Salem a 1litre water maximum price at 20rs...these are the digital India 😂😡and pls lots of people struggling for a water and foods pls provide some low price and good food at low price...take immediate action on aquavess ...kfc Salem near new bus stand...
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P
Preethyjo
Sep 3, 2023
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Payment done but order couldn't make

Address:Kfc india
Website:online.kfc.co.in

I couldn't make order online for KFC even though payment is done through upi. There is no way to connect with customer care as it only hold. I can provide upi reference number. Kindly check...
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G
Gaurav10101
from Jaipur, Rajasthan
Sep 3, 2023
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Payment got deducted twice and order not placed - KFC JTM Mall, Jaipur - 02.09.2023

Address:8MB- 244, INDIRA GANDHI NAGAR, JAGATPURA
Website:KFC India

Sir,
Location: KFC JTM mall, Jaipur (Rajasthan)
Kindly consider this as a complaint against this outlet.
I visited the location on 02.09.2023 at 7 pm. The servers were not working and hence I was asked to order through the app. I downloaded the app, placed the order, made payment, but after payment it did not lead to the order page and there was no history or order detail showing. My payment got deducted. Further I thought...
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S
Sniggy10
from Guwahati, Assam
Sep 2, 2023
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Order not showm payment deducted

Website:KFC

I placed the order from KFC App through UPI payment but the order is not shown and they did not receive it I need the refund did not get the refund....
+1 photos
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N
niraj.sri2002
from Delhi, Delhi
Sep 2, 2023
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Delivery & Services

Address:Shop No 03/06, Ansal Plaza Mall Plot No 01 C5, Institutional Area, Greater Noida, Uttar Pradesh 201308

We ordered (No. 307W178362) for my daughter living in Hostel on 01.09.2023 at 20:15 PM from KFC Ansal Plaza, Greater Noida, at select 20:45 PM for delivery, When at 21:11 food was not delivered we call several time at customer care but call not connected or respond, after several trying call connected with Restaurant service manager Mr. Pradeep, his way of talking and tone is very rude and unprofessional behaviour, he hold our order intensely...
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N
niraj.sri2002
from Delhi, Delhi
Sep 2, 2023
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Delivery & Services

Address:KFC Ansal Plaza, Greater Noida new Pari Chowk

We ordered (No. 307W178362) for my daughter living in Hostel on 01.09.2023 at 20:15 PM from KFC Ansal Plaza, Greater Noida, at select 20:45 PM for delivery, When at 21:11 food was not delivered we call several time at customer care but call not connected or respond, after several trying call connected with Restaurant service manager Mr. Pradeep, his way of talking and tone is very rude and unprofessional behaviour, he hold our order intensely...
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R
Ramneek Singh Slaich
Aug 22, 2023
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Refund request as order was not delivered

I ordered 5 items on the KFC app of which the payment was generated and was amount was debited on Paytm UPI app but the order was not received and no intimation was given of the order either by the restaurant or by KFC India. I called there and then on their customer care number they said, “the payment was done, but they regret that order was not received, The concerned restaurant will revert back to via call within 10-15 minutes” but...
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A
Ajay D Kedar
from Pune, Maharashtra
Aug 20, 2023
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Prepaid Order not delivered

Address:Laxmi VIHAR, Flat No. 20, B4, Bhujbal Township ,Kothrud

My order [protected] got lost. Which was prepaid and confirmed order. Lost before delivery. It was not delivered, cancelled or refunded.

Order date: 12th August, 2023 at 12:13 pm. It was Saturday and last trimester paper of my daughter. She wanted to eat Kfc burger and on her demand I ordered food from KFC app. Order was Prepaid, got confirmed but not got delivered. The order has not got cancelled and refunded too. No...
+2 photos
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I
irfansyed1111
Aug 20, 2023
Aug 24, 2023
This thread was updated on Aug 24, 2023
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Chicken Portion in the Burger

Address:Mosque Road , Bangalore 560005

Hi,
My name is Syed Irfan resident of Bangalore and a regular customer of KFC, i visited KFC outlet at Bangalore on Mosque Road, Frazer Town, Bangalore on 19th of August 2023 with my family for dinner 10 pm and ordered 5 regular Zinger Meals with extra Cheese (Bill Attached ), My issue with the burger is that the portion of the chicken inside the burger was very very small infact it was 1/4 of what we usually get regularly (Pic attached...
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G
GurdeepSingh101
Aug 20, 2023
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Incorrect Deduction from Credit Card - POS Machine

I visited your Mumbai store, which is located at the Level 3, Terminal 2 International airport Mumbai.
My Order id is : MK[protected]
POS No is : MK0111
Inventory No : [protected]
Token Number : 3821
Bill Amount : 790
Date :[protected]
Transaction time : 15:19

Your staff has deducted 7900 rs instead of 790 rs on my credit card. Kindly help me sort this issue out and how can...
+2 photos
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J
Jayachandra raju
from Bengaluru, Karnataka
Aug 19, 2023
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Placed an order on kfc application the amount is deducted and order is not placed I need refund

I placed an order on kfc application from my registered number [[protected]] at kfc store RBD Neelima grand Goa I paid via upi mode here payment debited but order not placed.
Attaching screenshot for your reference.Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My contact number is [[protected]]...
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M
mahi9665in
from Delhi, Delhi
Aug 17, 2023
Aug 23, 2023
This thread was updated on Aug 23, 2023
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Refund of Order Cancelled

Address:Jasola Vihar, Delhi

I ordered from KFC mobile app on 31st July 2023 for online delivery but it was placed as pick up from the stores due to technical glitch and upon call KFC store Jasola, Delhi replied that we short of delivery boy so we can't deliver. I asked for the cancellation. He assured me to cancel and to send me the details on whatsapp at night but upon numerous call he didn't responded. on the second he replied that he cancelled the order but didn't...
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S
Supreeth91
Aug 11, 2023
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Order delivery failed

Address:CIFNET, KOCHI, KERALA

I order from KFC app of order ID #K182W99822 and amount was ₹276.8/-.
I couldn't able to contact delivery associate after waiting for 1 hour. Then, I contacted customer care service and they gave me delivery associate number, [protected]. He did not respond to my call and blocked my number. I did not get my order delivered but finally in the order Tracking it showed that order is delivered. I did not get my food order but it showed...
+7 photos
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